What is Dotimely?
Pros from reviewers
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Ease of use: Dotimely is praised for its user-friendly interface, both on desktop and mobile app. It is reliable and easy to navigate, making it a convenient tool for managing a pet care business
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Comprehensive business management solution: Dotimely offers a wide range of features for managing a pet care business. It allows for easy scheduling, invoicing, and communication with clients. It also provides tools for monitoring financial performance and maintaining client records
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GPS and chat features: The software includes a GPS map feature that enhances accountability and a chat feature that simplifies communication between the business, clients, and staff
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Affordable and cost-effective: Dotimely is considered reasonably priced given the range of features it offers. It is also praised for its pay-per-invoice model, which is particularly beneficial for those starting out in the pet care business.
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High customization and excellent customer service: The software is highly customizable to fit the needs of different businesses. The customer service is responsive, friendly, and values user feedback, often implementing suggested enhancements
Cons from reviewers
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Invoicing errors: There have been reported issues with invoicing, particularly with packages and paid/unpaid records, which can cause confusion and potential financial discrepancies
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Reluctance from clients to use the app: Some clients find it inconvenient to download and use the app, expressing a preference for more traditional methods of communication such as text messages or emails
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Technical issues: There have been reports of unresolved technical issues, which can disrupt the smooth running of the business
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Lack of automatic payment feature: The software does not currently offer an automatic payment feature for clients, which can make the payment process more time-consuming and less efficient.
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Limited functionality for custom time frames: The software does not allow users to block out appointment times for custom time frames, which can be inconvenient for businesses with varying schedules
Main features
Starting Price
Free Plan
Real-Time Job Tracking
Invoicing and Payment Processing
Appointment Management
Mobile Access
GPS Tracking and Automated Reminders
Starting Price
N/A
Free Plan
No
Real-Time Job Tracking
Invoicing and Payment Processing
Appointment Management
Mobile Access
GPS Tracking and Automated Reminders
How Dotimely compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Dotimely best for according to our reviewers?
Dog Walking Business Owners: These users find Dotimely highly customizable and easy to use for scheduling walks, communicating with clients, and monitoring business performance
Pet Care Business Owners: They consider Dotimely an indispensable tool for managing their business, appreciating features like in-app chat for real-time communication with team and clients
Pet Sitting Service Providers: They find Dotimely's customer service outstanding and the software user-friendly, appreciating the automation of scheduling, invoicing, and payment collection.
New Business Owners: These users appreciate the affordability and practicality of Dotimely for managing bookings, scheduling, invoicing, and client updates, but wish for improvements in invoice processing
Dissatisfied Users: Some users find Dotimely less useful due to issues with scheduling, invoicing, and technical glitches, and prefer manual methods or other apps
Dotimely Reviews
4.7
Dotimely rating
4.5
Ease of use
5.0
Customer service
4.9
Value for money
4.7
Likelihood to recommend
4.5
Features
19 Dotimely Reviews
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Silas G
Efficient Tutoring Management with DoTimely: Simplified Scheduling, Reminders, and Payments
I use DoTimely for my tutoring business. The software allows me to easily schedule sessions, send reminders to students, and process payments all in one place
August 12, 2024
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Quilla G
Stellar Customer Support Experience
DoTimely's customer service is outstanding! Whether I reach out via call, email, or online chat, I always get quick responses. They are incredibly patient and always ready to answer my questions. They are extremely helpful and kind. After researching many pet softwares, I chose DoTimely for my pet care service business and it was the best decision I've ever made. The software is user-friendly and they provide easy guides on how to use it. They also keep me updated on any changes. Their customer service is exceptional and they respond very quickly, even in the middle of the night and on weekends. I highly recommend DoTimely to any pet sitting service. Currently, I have no complaints about this software.
August 3, 2024
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Anna W
Efficient Appointment Scheduling with DoTimely: A Salon Owner's Review
As a salon owner, I've found DoTimely's appointment scheduling feature to be incredibly efficient. It's reduced the time spent on phone bookings and minimized scheduling errors
July 29, 2024
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Drake G
Fantastic tool for optimizing valuable time
The DoTimely platform is incredibly user-friendly for both my business and my clients. I hardly ever get troubleshooting requests from my clients, so it doesn't increase my workload. Their customer service is quick to respond, allowing me to direct any client questions straight to them. The system is interconnected, with data shared across all sections, making it highly functional from any page. The features surpass my expectations and it provides everything I need. If there's something I want that isn't available, I can simply request it and they'll add it. Considering all the features and the time it saves me, the platform is very affordable. I estimate it saves me up to 80 hours of admin work a month. I appreciated the vendor's response in February 2018.
July 22, 2024
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Delphine D
Exceptional Tool for Business Growth and Management
I am extremely satisfied with DoTimely! It has significantly aided in the growth of my business. The DoTimely team is always quick to respond whenever I face any issues and they were incredibly supportive in helping me get started with the app. I am delighted that I chose this company to help manage my business. The product is excellent for both my team and customers, and it's very user-friendly. It enables me to easily communicate with my customers and staff all in one place. I can quickly make changes to the schedule and update customer information, ensuring my team is always informed. The app saves me a lot of time, allowing me to focus more on growing my business and strengthening customer relationships. The ability to invoice my customers and create paystubs has also saved me time and money. I wish I could see my profit on this app with the invoices and pay stubs. I chose DoTimely because the staff was quick to respond and provided an impressive demo.
July 16, 2024
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Flynn M
Dotimely: A Game-Changing Tool for Small Businesses
As a new app, Dotimely still has some issues that need to be addressed. However, they are very responsive to feedback and quick to answer questions. They are also very helpful in resolving problems and if they can't fix something immediately, they add it to their list of future improvements. So far, they have resolved all the issues they promised to. This app has greatly simplified my business operations, making it much easier to book and close out appointments, and maintain accountability with my walkers. Both my clients and walkers love it. My clients particularly appreciate the GPS feature that allows them to confirm the walker's presence and the distance their dog was walked. This is crucial for a business like mine that relies on accountability. My only complaint is that some mistakes can't be corrected on my end, like putting the wrong expiration date on packages. I have to email them for such fixes. However, they usually resolve such issues within 5 minutes, so it's hard to complain.
July 9, 2024
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Eugene N
Efficient Pet Care with DoTimely
As a pet care professional, DoTimely has streamlined my booking process. The pet report cards are a fantastic feature that my clients love, and the GPS tracking provides an added level of accountability
July 2, 2024
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Jonathan F
Intuitive Interface and Impressive Customer Service
its intuitive interface made it easy to navigate and implement. The customer service feature was particularly impressive, allowing me to respond promptly and professionally to client inquiries
June 25, 2024
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Alden
Streamlining Project Management and Client Communication: A DoTimely Review
As a contractor, DoTimely has simplified how I manage projects and communicate with clients. The ability to share real-time updates and photos has improved transparency and client satisfaction
June 15, 2024
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Yvette M
Streamlining Schedules: DoTimely Revolutionizes Our Cleaning Service
I run a small cleaning service and DoTimely has been instrumental in coordinating my team's schedules. The real-time updates on job status are particularly helpful
June 8, 2024
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Paxton D
Revolutionizing Fitness Training with DoTimely
As a fitness trainer, DoTimely has revolutionized how I manage my clients and sessions. The ability to schedule recurring appointments with reminders has significantly reduced no-shows
June 4, 2024
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Hannah Smith
Revolutionizing Pet Services with DoTimely
DoTimely has successfully addressed our scheduling and invoicing issues. It's very user-friendly and easy for our staff and clients to understand and utilize. The mobile app is decent, but could be better. We opted for DoTimely due to its simplicity and features. We also transitioned to DoTimely for its ease of use. The vendor valued our feedback in September 2019.
May 27, 2024
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Beverly Garcia
Simplifies My Life Immensely
I really appreciate the practicality and affordability of Dotimely for my new business. Their customer service is excellent and they respond promptly. I manage my entire business on this platform, from bookings and scheduling to invoicing, payments, and client updates. I can even message clients through it, which simplifies my work. However, I wish clients could pay automatically after booking or set automatic payments for all prepaid invoices. I chose DoTimely primarily for its pricing. I value the vendor's responsiveness to my feedback and am eager to see improvements in invoice processing.
May 21, 2024
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Patrick F
Thriving Pet Care Business with DoTimely's Platform: A Positive Experience!
As a pet care business owner, I consider DoTimely as an indispensable tool for maintaining organization and efficiency. It offers a comprehensive solution for managing my business and surpasses competitor platforms in terms of features, user-friendliness, innovation, organization, and customer service. I am particularly impressed by their customer service, their receptiveness to feedback, and their prompt implementation of suggested enhancements. I've had several email conversations and conference calls with the co-founder and Head of Product, discussing ways to improve the platform. They've been open to these discussions, treated me as a genuine partner, and quickly incorporated solutions into the platform. One feature I particularly enjoy is the in-app chat, which enables real-time communication between me, my team, and our clients. This feature aids us in maintaining a personal touch and relationships, which are vital to our business. Initially, there were a few bugs and inconsistencies in the app, but we understood that it was new software and would require time to perfect. We were patient.
May 12, 2024
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Virginia Jones
DoTimely: The Ultimate Appointment and Staff Schedule Management Tool for Business Owners.
As a business owner, I found DoTimely to be an invaluable tool for managing appointments and staff schedules
May 4, 2024
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Scott B
Game-Changing Invoicing with DoTimely for Dog Walking Business
I've been using DoTimely for my dog walking business and it's been a game changer. The invoicing feature is seamless and saves me hours of administrative work each week
April 29, 2024
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Mark Miller
Efficient Scheduling and GPS Tracking: A Game Changer for My Lawn Care Business
I run a lawn care business and DoTimely has been essential in managing my crew's schedules and routes. The GPS tracking feature ensures that jobs are completed on time
April 23, 2024
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John
DoTimely: A Beautiful, Efficient and Timely Solution for Pet Care Business Management
I've automated scheduling, invoicing, and payment collection with DoTimely and it's been fantastic! The software has enhanced my accountability to clients with its GPS feature and simplified communication with its chat feature. I've consolidated my operations with the DoTimely app, eliminating the need for managing two email accounts. My clients feel more secure about their appointments as they can track their status - whether they're planned, accepted, in process, or completed. The platform is visually appealing and the team has been very responsive to my numerous questions during the onboarding process. The pricing is perfect for the market, especially considering all the features offered. The pay-per-invoice model is the best I've seen, particularly for someone starting out in the pet care business. The software connects to Stripe for payments, providing a separate and secure system for collecting payments. I highly recommend anyone in the pet care service industry to consider DoTimely for its excellent return on investment. The company is still perfecting their product.
April 16, 2024
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Brian W
Ticking Some Boxes, Missing Others
I haven't found dotimely to be particularly useful so far and I'm thinking about reverting back to manual scheduling and billing instead of using an app. My clients are reluctant to download the app, finding it inconvenient to check emails and expressing a preference for text message reports. I've encountered problems with how scheduling aligns with invoicing and I'm dissatisfied with having to pay per invoice rather than a monthly fee. I've reported four distinct technical issues, none of which have been resolved. I'm also unable to block out appointment times for custom time frames and I've experienced invoicing errors with packages and paid/unpaid records, which is very confusing. I opted for DoTimely because it doesn't require a monthly fee and it provides GPS tracking. The vendor responded to my feedback in October 2019, apologizing for the issues I experienced when starting with the system and suggesting I contact support for assistance.
April 16, 2024