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3 Best Alternatives to CloudTalk in September 2024

Alternatives & Competitors to CloudTalk

1
OpenPhone

20% off your first 12 months
2
Flow

35% off any plan for 12 months
3
Distrobird

90% off all plans for 1 year

Here are competitors or alternatives to CloudTalk and other similar Call Centers software. You need to consider some important factors when choosing a tool like CloudTalk for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to CloudTalk that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of CloudTalk. Discover sofware like OpenPhone, Flow or Distrobird.

List of Alternatives to CloudTalk

From Call Centers tools, we have selected the best alternatives to CloudTalk based on reviews for each solution and similarities with CloudTalk. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. OpenPhone

All-in-one business phone system for teams

4.2 (25 reviews)

1 deal available | Redeemed by 25 members

Call Centers

20% off your first 12 months

Save up to $792

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

OpenPhone compared to CloudTalk

CloudTalk has better positive reviews than OpenPhone: 95 vs 82

CloudTalk is better at customer support than OpenPhone: 4.8 vs 4.3

CloudTalk is easier to set up than OpenPhone: 4.8 vs 4.4

CloudTalk is better at number of features than OpenPhone: 88 vs 12

Why is OpenPhone a good alternative to CloudTalk?

I find CloudTalk to be a great alternative to OpenPhone due to several reasons. Firstly, it provides excellent call quality with over 140+ countries coverage, making it ideal for international business communication. Secondly, it offers advanced features like automatic call distribution, skill-based routing, and real-time customer card display which enhance the overall customer service experience. The platform also allows seamless integration with various CRM and helpdesk tools, which can streamline operations and increase efficiency.

Moreover, CloudTalk's pricing is flexible and scalable to fit different business sizes and needs. It also offers a free trial period allowing users to test the service before committing. Lastly, CloudTalk scores high in terms of customer support with its 24/7 availability. Therefore, considering these features and benefits, I would recommend CloudTalk as a preferred choice over OpenPhone.

What are the differences between OpenPhone and CloudTalk?

Comparing the two, I noticed that both CloudTalk and OpenPhone offer excellent VoIP services, but they do differ significantly in several ways. CloudTalk is a more comprehensive solution, suitable for large businesses with complex needs. It offers advanced features like predictive dialing, call monitoring, and skills-based routing. On the other hand, OpenPhone is designed for smaller businesses or startups, focusing on simplicity and ease of use. It provides basic call handling features with a clean, user-friendly interface.

Regarding pricing, OpenPhone offers a flat rate per user, making it cost-effective for small teams. CloudTalk, however, has tiered pricing based on the features you need. It could be more expensive but offers a free trial to test its capabilities. In terms of integration, CloudTalk supports more platforms such as Zendesk and Pipedrive, while OpenPhone primarily integrates with email and messaging apps.

2. Flow

Task and project management software

4.7 (24 reviews)

1 deal available | Redeemed by 97 members

Productivity

35% off any plan for 12 months

Save up to $756

Flow allows your teams to easily work together on their tasks and projects. Set up timelines and collaborative conversations to enhance your project's progress.

3. Distrobird

Unify your sales effort.

5.0 (4 reviews)

1 deal available | Redeemed by 13 members

Customer Support Prospecting

90% off all plans for 1 year

Save up to $4,050

Distrobird is an all-in-one platform designed to optimize sales and customer support processes. It offers a comprehensive suite of tools, including multi-channel campaigns, SMS messaging, a cloud-based phone system, web chat, shared inboxes, and form tracking.

3 Best Alternatives to CloudTalk in September 2024

Alternatives & Competitors to CloudTalk

List of Alternatives to CloudTalk

1. OpenPhone

Ronald S

Cost-Effective Solution: OpenPhone Review

2. Flow

Carl A

Exceptional Customer Support: Flow's Responsive and Reliable Assistance

3. Distrobird

Alex Johnson

Streamlined Lead Management