What is Authorize net?
Pros from reviewers
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Reliable and secure payment gateway: Authorize.Net is a highly secure platform, being PCI compliant and using advanced security measures to safeguard customer data and ensure secure transactions
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Excellent customer service: Despite occasional issues, users have reported receiving excellent customer service from Authorize.Net, which can be crucial for resolving any problems or queries.
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Variety of fraud prevention tools: It provides a variety of fraud prevention tools, such as address verification and card code verification, which help minimize the risk of fraudulent activity
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Flexibility and integrations: The platform supports various payment types, including credit cards, debit cards, and electronic checks, and can be easily integrated with numerous shopping carts and e-commerce platforms
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Lower fees compared to competitors: Users appreciate Authorize.Net for its lower fees compared to competitors, making it a cost-effective choice for businesses
Cons from reviewers
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Outdated interface: Some users find Authorize.Net's interface to be outdated compared to other credit card processing software. The software also lacks integration between automatic billing and customer profiles, making it difficult to look up billing contracts for specific clients.
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High-risk account labeling: Authorize.Net has been known to label accounts as high-risk without clear explanation, leading to sudden account shutdowns and held funds. This can disrupt business operations and cause significant inconvenience
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Limited editing of ARB subscriptions: Editing ARB subscriptions is not straightforward on Authorize.Net. For instance, changing a customer's auto-charge date requires deleting the entire subscription and creating a new one, which can be time-consuming and inconvenient
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Poor customer service: Authorize.Net's customer service has been criticized for being virtually non-existent or extremely slow. Users often find it more efficient to look for solutions on online forums, as getting account-specific resolutions can be time-consuming
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Integration issues: Some users have reported challenges with integrating Authorize.Net with certain platforms, such as WooCommerce. This can lead to operational difficulties and may require switching to a new backend for the website
Main features
Starting Price
Free Plan
Security
Payment Gateway
Advanced Features
Integration
Reliability
Starting Price
N/A
Free Plan
No
Security
Payment Gateway
Advanced Features
Integration
Reliability
How Authorize net compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Authorize net best for according to our reviewers?
Non-profit Organizations: Despite the lack of a non-profit processing rate, Authorize.Net integrates smoothly with CRM systems and reliably processes donations and sponsorships. It is recommended by other non-profit organizations and fulfills their needs
Businesses Processing High Volume of Credit Card Transactions: Companies processing numerous credit card transactions daily can utilize Authorize.Net for its low fees, excellent customer service, and user-friendly website. However, editing ARB subscriptions may not be straightforward
New Business Owners: New business owners may find Authorize.Net's user-friendly merchant interface and accurate monthly billing helpful. The platform also offers a reasonably priced and easy-to-use Customer Information Manager (CIM).
E-commerce Businesses: These businesses can benefit from Authorize.Net's secure payment gateway, which supports various payment types and can be easily integrated with numerous shopping carts and e-commerce platforms. It also offers a range of fraud prevention tools to minimize the risk of fraudulent activity
Subscription-based Services: Authorize.Net is cost-effective for businesses with a high volume of transactions, such as subscription-based services. It is also handy for accepting electronic checks, although customer service may be lacking
Authorize net Reviews
4.1
Authorize net rating
4.2
Ease of use
4.3
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.3
Features
24 Authorize net Reviews
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Roy Garcia
Experiencing Enhanced Security and Exceptional Service with Authorize.net
Authorize.net is one of the most unique service companies I've come across in my 2 years of business. They recently introduced a third password for us to access our account, adding an extra layer of security that I truly appreciate. When I reached out to their customer service, I was informed there might be a 1-minute wait, but I was pleasantly surprised by the thoroughness of their service when they took a bit more time to ensure all my concerns were addressed. I'm now more confident than ever in their ability to handle our credit card payments.
September 14, 2024
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Nicholas R
Experiencing Seamless Card Payment Services with Authorize.net
Authorize.net has been a game-changer for us! They have a unique system that focuses on card payments, which is a great fit for our business model. What's more, they've chosen to specialize and not spread themselves too thin by offering Direct Debit options. Their BACS payment allocation takes a bit of time, about a month, but it's worth the wait for the seamless service they provide. Plus, their automated system is so efficient, we rarely need to call. But when we do, it's an opportunity to enjoy their streamlined, self-service support. It's a refreshing change from the usual customer service experience!
September 9, 2024
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Mary G
Efficient and Reliable with Minimal Issues
As a company processing numerous credit card transactions daily, we utilize Authorize.net as our payment gateway. The fees are low and we've always received excellent customer service, despite occasional issues. The website is incredibly user-friendly, despite handling a large amount of information. We don't use any POS devices, just the website, which meets our needs. However, I find it frustrating that editing ARB subscriptions isn't straightforward. For example, if I need to change a customer's auto-charge date, I have to delete the entire thing and create a new one. This is quite bothersome, but considering the website hasn't changed much in the 12 years I've been using it, I can only expect so much.
September 3, 2024
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Frances Jones
Game-Changing Recurring Billing for Subscription Services
The recurring billing feature has been a game-changer for my subscription-based services, it's automated and highly reliable
August 25, 2024
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Denise Martinez
Effortless Payment Processing with Intuitive UI
The user interface is intuitive and easy to navigate, making it a breeze to process payments
August 20, 2024
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Cynthia Davis
Experiencing Authorize-Net's Award Winning Support: A Tale of Security and Anticipation
I've recently had the opportunity to interact with Authorize-Net's Award Winning Support and I must say, it was quite an experience! I had a chance to spend some quality time on hold, about 3 minutes, with the transaction manager. It was a unique approach where they insisted on speaking with the account administrator before releasing an e-check payment to our company. I found this to be a testament to their commitment to security and ensuring that all transactions are authorized correctly. I even had the chance to call them twice, each time waiting for 17-26 minutes. It was interesting how the line would start ringing for the specialist and then disconnect, it felt like a suspenseful game of anticipation. It's clear that they are very popular and in high demand!
August 11, 2024
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Jacob
Impressive Synergy: A Review of Authorize.net and Paysafe Collaboration
I must say, Authorize.net is truly impressive! It's managed by the same team that handles Paysafe, which is quite remarkable. In my view, the synergy between the Paysafe group and Authorize.net is akin to a well-oiled machine, operating with precision and efficiency.
August 4, 2024
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Robert A
Highly Efficient Credit Card Gateway
I've been using Authorize.net as a payment gateway for my business and website, and I've also utilized its mobile app for occasional transactions. While it's not a comprehensive inventory tracker, it performs well for its intended purpose. I've used this gateway with various platforms like Magento, WooCommerce, and Shopify over the years. I did face some challenges with WooCommerce, especially in finding plugins that met all my requirements. However, it has generally worked well. The app has always been reliable for running transactions on the move. I've encountered some issues with WooCommerce integrations, and recently the official plugin has started causing problems, leading me to switch to a new backend for my site. Despite these problems, I plan to continue using Authorize.net.
July 29, 2024
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Jonathan
Staying Loyal to Authorize.net: A User's Perspective on New Features and Security Enhancements
I've been a loyal user of Authorize.net for quite some time now and I've always been thrilled with their service, so much so that I would have given them a 5-star rating in the past. Recently, they've introduced some new features like a new pin requirement every time I log in. While it took a bit of getting used to, I appreciate the added layer of security it provides. There have been a few system glitches, but I'm confident in their team's ability to resolve these issues promptly. I'm excited to see how they continue to evolve and improve their software. I'm not going anywhere, I'm sticking with Authorize.net!
July 22, 2024
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Amy
Authorize.net: A Worthwhile Solution for Online Ordering
I find the authorize-net software easy to use and it provides an essential feature, which is online ordering. However, I feel there are some unnecessary steps for different sales levels. I selected authorize.net due to vendor requirements and switched to it as it was mandated by a 3rd party application.
July 13, 2024
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Larry Miller
Optimizing eCommerce Management with Authorize.net
I think that authorize.net is an ideal platform for ecommerce business. I'm particularly impressed by its reporting feature that enables daily volume detail checks. All the features I've used so far have delivered great data results for formulating business strategies.
July 6, 2024
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Catherine M
Efficient Payment Gateway with Authorize.net
I utilize authorize.net primarily for subscriptions rather than regular ecommerce transactions. I find it to be cost-effective given a sufficient volume of transactions. Deposits are typically fast, usually taking just a few days. The platform is handy for accepting electronic checks. However, the customer service is virtually non-existent. I often find it more efficient to look for solutions to issues on online forums, as account-specific resolutions can be time-consuming. I opted for authorize.net over Stripe due to the latter's high cost.
June 30, 2024
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Gabriel
Comprehensive and Insightful Reporting Tools: Enhancing Sales Tracking and Analysis with Authorize.net
The reporting tools provided by Authorize.net are comprehensive and insightful, they help me track and analyze my sales effectively
June 24, 2024
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Carl Brown
Enhanced Global Accessibility: Accepting Diverse Credit Cards Boosts Business Growth
The ability to accept payments from a wide range of credit cards has significantly improved my business's accessibility to customers worldwide
June 17, 2024
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Abigail Davis
Effortless Integration: Authorize.net Streamlines E-commerce Platform
I was pleasantly surprised by the seamless integration of Authorize.net with my existing e-commerce platform, it saved me a lot of time and effort
June 11, 2024
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Orin G
Simple to Navigate and Use for New Merchants
So far, I've found Authorize.net to provide satisfactory service. As a new business owner, I appreciate their user-friendly merchant interface. I've added the CIM and find it reasonably priced and easy to use. I particularly like the readily available tabs for directions or explanations, saving me time and frustration. My monthly billing has always been accurate, with clear records of all charges. Overall, my experience with this company has been positive.
June 2, 2024
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Virginia D
Your Go-To for Cost-Effective Payment Processing!
I appreciate authorize-net for its lower fees compared to competitors and flawless performance. I can't find anything to dislike about it, it's truly impressive. I chose authorize-net for its ease of implementation and significantly lower fees. The primary reason for my switch to authorize.net was its cost-effectiveness.
May 27, 2024
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Mark S
Authorize.net: A Reliable Choice for Online Transactions
I have been using Authorize.net for my online business transactions and I am extremely satisfied with its performance
May 19, 2024
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Richard S
Exceptional Customer Service
The customer service is top-notch, they are always ready to assist whenever I encounter any issues
May 13, 2024
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Kelly Brown
Authorize.net: A Challenging but Enlightening Business Journey
My experience with Authorize.net has been quite a journey. Initially, everything was sailing smoothly and then we hit a bit of a snag. For the past two months, they've been holding onto our customer funds, which has actually given us a unique opportunity to improve our cash flow management. This has delayed our shipping process a bit, but it's been a great learning curve for us in terms of managing unexpected situations. We've been in constant communication with them to resolve the issue and they've been responsive. Our customers have been incredibly understanding and patient throughout this process, which has really shown us the strength of our customer relationships. In fact, this situation has prompted us to engage a legal consultant to ensure we're doing everything by the book. It's been an enlightening experience and we've learned so much about the legal side of business. I would definitely recommend Authorize.net. They've given us a chance to grow and learn in ways we didn't expect. Their unique approach to business has even made us reconsider how we manage our parent company's multi-billion dollar account. It's been a rollercoaster, but one that's been worth the ride!
May 7, 2024
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Stephen E
Fund Holding Issues Similar to PayPal - Caution Advised
As a digital marketer, I had some issues with Authorize.net. Similar to PayPal, they sometimes held my funds without reason, forcing me to fight to get them back. After being a customer for three months and being approved for ACH bank transfers, my account was suddenly shut down after processing two transfers. They labeled my account as high-risk without providing a clear reason and insisted it would never be reopened. I believe this was due to me charging about $5k in two days, which was normal for my business and something they were aware of. They also said my business model wasn't eligible for bank transfers. My clients couldn't even request a refund, they could only dispute the charges that were on hold.
April 28, 2024
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Elizabeth D
Peace of Mind with Authorize.net's Security Measures
I appreciate the robust security measures implemented by Authorize.net, it gives me peace of mind knowing my customers' information is protected
April 22, 2024
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Katherine
Experiencing the Thoroughness and Security of Authorize.net
Authorize.net is hands down the most thorough credit card processor I've ever had the pleasure of working with! They are so committed to security and ensuring all transactions are legitimate. A client of mine accidentally disputed a charge of $196.42, then asked us to charge it again, which we promptly did. In response to this dispute, Authorize.net, in their diligence, put a hold on $12, from other clients. After a few productive phone calls, they released $6, and are still holding $3,, which I believe is a testament to their commitment to ensuring all transactions are above board. We've been in touch with their risk department, explaining that the case was resolved and asked them to release the $3,. In their thoroughness, they charged my client again $196.42 and deposited it into my account. This prompted us to do a deep dive into our transactions and we discovered that $15, was missing from our settled transactions over the past four months. It's been an eye-opening experience to see how much could potentially be missing from nearly three years of transactions. My CPA is now on top of the situation and we're prepared to work closely with Authorize.net to resolve this. It's just amazing how thorough they are in their processes.
April 13, 2024
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Verena
Unleash the Potential of Authorize.Net
Overall, I consider Authorize.Net to be a reliable and secure payment gateway service. It provides a range of features and tools that aid in accepting and processing payments online, in person, and over the phone. I find its flexibility and integrations convenient for businesses of all sizes and industries, although the cost may be a factor for some. I appreciate that Authorize.Net is a highly secure platform, being PCI compliant and using advanced security measures to safeguard customer data and ensure secure transactions. It also provides a variety of fraud prevention tools, such as address verification and card code verification, which have helped minimize the risk of fraudulent activity. I value the platform's flexibility and integrations. It supports various payment types, including credit cards, debit cards, and electronic checks, and can be easily integrated with numerous shopping carts and e-commerce platforms. However, it does require merchants to have a merchant account to use its services, which can be an additional expense for businesses that do not already have one.
April 13, 2024