What is Xplor recreation?
Pros from reviewers
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Continuous improvement and evolution: Xplor Recreation software is always evolving and improving, with regular updates and new features based on user feedback
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Inclusion of updates in the annual fee: Unlike other software where updates and upgrades are an additional cost, Xplor Recreation includes these in the annual fee
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Strong customer support and reliability: Xplor Recreation is known for its strong customer support and reliability, with a user-friendly interface that new staff members can quickly learn.
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Customization options: Xplor Recreation offers customization options that allow users to adjust behaviors and user interface objects to better suit their organization's needs, including the ability to send contracts, have them signed by the customer, and automatically saved to their account
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Online registration and transaction tracking: Xplor Recreation offers online registration and transaction tracking features, with contract amendments resulting in the entire contract being reverted to account credit and a new transaction schedule being set up
Cons from reviewers
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Absence of a personal database setup feature: Some users have had negative experiences due to the inability to set up their own databases, a feature that was previously available but has since been removed
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Difficulty in reporting on certain fields: Users have reported that it can be challenging to report on some fields as the objects aren't always connected or the field isn't reportable, and the system lacks flexibility in dealing with edge cases
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Stability issues with the accounting framework: Some users have reported stability issues with the accounting framework, along with last-minute communication of changes or required actions.
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Limited customization options in reporting features: Despite the software's continuous evolution and improvement, users have expressed a desire for more customization options in the reporting features
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Inability for customers to select recurring dates for rental requests: This limitation can cause difficulties for staff when completing large contracts, particularly for organizations that frequently work with athletic groups
Main features
Starting Price
Free Plan
Membership Management
Cloud-based system
Planning Ability
Online booking feature
Point of Sale Transactions
Starting Price
N/A
Free Plan
No
Membership Management
Cloud-based system
Planning Ability
Online booking feature
Point of Sale Transactions
How Xplor recreation compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Xplor recreation best for according to our reviewers?
Organizations Needing Customization: These users value the customization options offered by Xplor Recreation, which allow them to adjust behaviors and user interface objects to better suit their needs, including contract management and online rental requests
Budget-Conscious Organizations: These users choose Xplor Recreation primarily for its cost-effectiveness, appreciating features like online registration and transaction tracking
New Staff and Customers: These users find Xplor Recreation user-friendly and easy to navigate, making it an efficient tool for training new staff and providing a smooth experience for customers
Organizations Seeking Constant Improvement: These users appreciate the evolving nature of Xplor Recreation software and its commitment to incorporating user feedback into regular updates and new features
Parks and Recreation Agencies: These users, often transitioning from outdated systems, appreciate the customer-friendly functions, outstanding appearance and functionality, and responsive customer service offered by Xplor Recreation.
Xplor recreation Reviews
4.5
Xplor recreation rating
3.0
Ease of use
3.0
Customer service
4.0
Value for money
3.5
Likelihood to recommend
4.0
Features
13 Xplor recreation Reviews
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Jessica
Flexible and Comprehensive: A Smooth Transition with Xplor Recreation
I appreciate the flexibility of Xplor Recreation, it allows us to customize according to our needs. The training modules provided were comprehensive and made the transition to this new system smooth
June 30, 2024
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Joe C
Benefits of Online Booking and Regular Updates
The online booking feature has not only made it easier for our customers but also reduced our workload. The updates are regular and always add value to the software
June 23, 2024
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Maria Garcia
Effective Reporting and Commendable Customer Support
I've found the reporting feature particularly useful in tracking our business performance. The customer support team is also commendable for their prompt and helpful responses
June 18, 2024
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Michael
Enhanced Productivity with Cloud-Based Software
Lastly, the cloud-based nature of the software ensures that we can access it anytime, anywhere which has greatly improved our productivity.
June 8, 2024
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Sharon Johnson
Quality Software, Continually Improving
I appreciate the strong customer support and reliability of Xplor Recreation. It's user-friendly and new staff members can quickly learn the basics. However, we do face issues with mismatched payments occasionally. We opted for Xplor Recreation due to its easy registration, good online workflow, and customization options. We switched to this software as our previous one was outdated and we needed a new product.
June 2, 2024
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Kenneth Miller
Exploring Xplor Recreation: Pros, Cons, and Switching Reasons
I opted for Xplor Recreation as they were successful in the RFP process. I transitioned to this software due to the discontinuation of my previous product and the necessity to go to RFP for a new product selection. The software provides online service options for clients and demonstrates a dedication to product enhancement. However, there are some stability issues with the accounting framework and last-minute communication of changes or required actions. Additionally, the development appears to be isolated from sector priorities.
May 28, 2024
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Noah G
Improved Operational Efficiency with Automated Billing Feature
The software's ability to integrate with other systems we use has significantly improved our operational efficiency. The automated billing feature has eliminated manual errors and saved us a lot of time
May 21, 2024
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Davis
Positive Outlook - Awaiting Further Improvements
I appreciate the online registration and transaction tracking features of Xplor Recreation. I also like how contract amendments result in the entire contract being reverted to account credit and a new transaction schedule being set up. I primarily chose Xplor Recreation for its cost. However, I had a negative experience when setting up my own database, a feature that is no longer available.
May 13, 2024
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Christian Rodriguez
Xplor Recreation: Impressive Software Review
I've been using Xplor Recreation for a few months now and I must say, it's an impressive software
May 6, 2024
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Diana C
Versatile System, Ensure it Suits Your Requirements
I find Xplor to be efficient and clean in handling daily tasks. However, I sometimes encounter issues with reporting and flexibility. It can be challenging to keep up with changes and test them. Xplor Recreation is very user-friendly for new staff, making training easy. Customers can navigate the website easily and building marketing widgets is straightforward. Features like general registration, single day programs, and online facility booking are all simple to use. The online help tool is full of information and the custom fields and objects allow for recording extra data, creating views, and adding features. However, reporting on some fields can be difficult as the objects aren't always connected or the field isn't reportable. The system lacks flexibility in dealing with edge cases, such as being unable to uncancel an event or book a program to occur twice in one day. Refunds with multiple cancelled days require a lot of work. The online help tool can sometimes be vague. I chose Xplor Recreation because of the custom fields.
April 29, 2024
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Beverly Williams
Efficient and User-Friendly Booking with Streamlined Interface.
it has streamlined our booking process, making it more efficient and user-friendly. The interface is intuitive and easy to navigate
April 23, 2024
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Frances W
Fresh Start with Xplor Recreation
I am extremely satisfied with my experience with Xplor Recreation and the staff I've worked with during the year-long configuration process. As my agency gets more comfortable with Xplor, we're excited to use more of its functions. I would recommend Xplor to other Parks and Recreation agencies. The staff has been amazing and I'm very happy with our experience. We've used the same operating system for over 30 years, so this has been a big change for us, but we're very pleased with Xplor's customer-friendly functions. The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we've had and they make us feel valued. We're already looking forward to new services coming in future months and so far, we've been extremely happy with our transition. The feedback from our customers and staff has been overwhelmingly positive. We would like Xplor to develop a Sports/League Management module as an add-on.
April 14, 2024
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Grady M
Outstanding Recreation Management Software with Customizable Features
I appreciate the customization options offered by Xplor Recreation software, allowing me to adjust behaviors and user interface objects to better suit my organization's needs. I find it particularly convenient that contracts can be sent, signed by the customer, and automatically saved to their account. However, I find it problematic that customers cannot select recurring dates for rental requests, which is crucial for our department as we frequently work with athletic organizations. This makes it difficult for our staff to complete large contracts. I chose Xplor Recreation for its gatekickers, class check-ins, contract/document management, online rental requests, customization, and the ability to embed online activity widgets into our organization's website.
April 13, 2024