What is Sendspark?
Pros from reviewers
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Quick video recording and response: Sendspark allows for swift video recording, making it an efficient tool for responding to client inquiries
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User-friendly interface: The software is extremely easy to use, enabling users to start using it within minutes of installation
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Cost-effective: Sendspark is a more affordable option compared to other similar software, making it a great choice for budget-conscious users
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Easy collection of client testimonials: Sendspark simplifies the process of collecting client testimonials, making it a valuable tool for businesses
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Superior user interface and customer-friendly design: Sendspark's user interface is intuitive and designed with the customer in mind, making it a pleasure to use.
Cons from reviewers
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Lack of in-recording editing capabilities: Sendspark does not allow users to edit a screencast during recording, only permitting trimming at the ends. This can be inconvenient as it requires downloading and editing in another software if a mistake is found during recording
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Limited options and settings: Some users find the options and settings in Sendspark to be a bit limited, including uncertainty about the presence of a recording timer for screen sharing
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Lack of advanced video editing and personalization features: Despite its user-friendly interface, Sendspark lacks proper video editing, cutting, and transitioning capabilities. Personalizing the videos themselves can also be extremely difficult
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Difficulty in setting up custom domain: Some users have reported difficulty in setting up the custom domain, which can be a crucial feature for businesses.
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High cost for custom domain feature: Some users find the cost for the custom domain feature to be quite pricey
Main features
Starting Price
Free Plan
Connect to your customers through video
Take advantage of asynchronous video
Benefit from numerous integrations
Convince your customers
Get feedback with ease
Starting Price
$15
/ user / month
Free Plan
Yes
Connect to your customers through video
Take advantage of asynchronous video
Benefit from numerous integrations
Convince your customers
Get feedback with ease
How Sendspark compare to similar software?
Product
Price
$15
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Sendspark and Loom are both leading video messaging platforms, each designed to enhance digital communication through video. While both platforms enable users to create and share video messages efficiently, their core features and target audiences show some key differences which might guide your choice.
Sendspark differentiates itself with a strong focus on personalized video outreach and brand customization. It allows users to easily create branded video content that can be integrated directly into emails, websites, and social media. This makes Sendspark particularly appealing for marketing professionals and businesses looking to enhance their customer engagement and outreach efforts with a personal touch.
On the other hand, Loom excels with its straightforward usability and robust functionality for internal team communication. Loom users can record their screen, voice, and face to create quick messages that help in explaining complex subjects clearly and quickly. Its features are...
Who is Sendspark best for according to our reviewers?
Small Business Owners: Sendspark offers a cost-effective method for creating explainer videos and incorporating them into emails, making it a great tool for small business owners. The software's approachable support team is an added advantage
Tech-Savvy Users: Sendspark's feature-rich and intuitive interface allows tech-savvy users to form genuine connections with people. The ability to brand messages and create personalized thumbnails enhances the user experience.
Customer Support Teams: These teams can leverage Sendspark for quick video recording responses to client inquiries, providing a more personalized and efficient customer service experience
Content Creators: Sendspark is ideal for content creators who regularly gather short videos for their platforms. The software's user-friendly interface and easy accessibility of stored media make it a valuable tool for these users
Sales and Marketing Professionals: Sendspark's superior user interface and customer-friendly design make it a perfect tool for sales and marketing professionals. They can easily send personalized videos to potential clients, enhancing their outreach efforts
Sendspark Reviews
4.3
Sendspark rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
24 Sendspark Reviews
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Deborah M
Exceptional Video Quality: Elevating Email Campaigns with Sendspark
The quality of videos on Sendspark is exceptional, it gives a professional touch to my email campaigns
September 16, 2024
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Wayne Johnson
Boosting Conversion Rates with Customizable Call-to-Action Videos: A Sendspark Review
I love the fact that Sendspark allows me to customize my videos with call-to-action buttons, this has significantly increased my conversion rates
September 10, 2024
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Judson
Discovering Unexpected Solutions with Sendspark
I find Sendspark to be an intuitive, feature-rich tool that allows me to form genuine connections with people. I love how my customers and colleagues respond to receiving personalized videos instead of standard text emails or instant messages. Sendspark has introduced a new way of doing things in my life, and I'm really enjoying it. I also appreciate the ability to brand my messages to reflect my personality, which brings me great joy. I'm thankful to the creators for developing this tool. The video call-to-action, custom branding, personalized thumbnails, and the Chrome extension are all amazing features. I highly recommend trying Sendspark. It makes personalized messaging simple and intuitive. I can't really identify any specific problems with the app. It's fantastic, the support is excellent, and the pricing is fair. I would appreciate the addition of folders for better organization.
September 2, 2024
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Brittany
Exceptional Customer Support at Sendspark: Always There to Help
The customer support team at Sendspark is top-notch, they are always available to assist whenever I encounter any challenges
August 25, 2024
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Tyler Smith
Adore the simplicity of use!
I love how easy Sendspark is to use! I'm just starting to use it, so it's too soon to give it 5 stars, but I'm really enjoying its intuitive interface. I have high expectations!
August 18, 2024
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Kimberly N
Sleek Video Marketing Tool with a Few Shortcomings: Sendspark
While there are other tools with better video editing and personalization features at similar or even lower costs, none can compete with Sendspark's clean brand, interface, and simplicity. I find Sendspark very user-friendly, allowing me to easily create new videos and personalize messages based on individual user details like name, gender, and company name. However, despite its professional look, I was surprised by some significant drawbacks. It lacks proper video editing, cutting, and transitioning capabilities, and personalizing the videos themselves is extremely difficult. For example, I can't record a short personalized intro and attach it to a longer, detailed video. Instead, Sendspark's solution is to add the personalized message, such as "Hello Frank, do you have 5 mins?" as text on the video thumbnail. Despite these limitations, if Sendspark's features meet your needs, it's certainly not a bad purchase.
August 11, 2024
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Lauren Smith
Effortless Video Emails with Sendspark Integration
Sendspark's integration with other platforms like Gmail and Outlook has made my work so much easier, I can now send video emails directly from my preferred email client
August 6, 2024
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Shirley
Exploring Sendspark: Affordable, User-Friendly Video Solution
I find Sendspark to be a fantastic, user-friendly product that is reasonably priced. The support team is approachable and extremely helpful. The software offers a cost-effective method for creating explainer videos and incorporating them into emails. I wish I could use different backgrounds when recording videos, but I believe this feature will be added in future updates. I switched to Sendspark from ManyCam due to constant crashes and frequent software updates. Their support was also poor, often taking days to respond. However, I still use OBS alongside Sendspark.
July 28, 2024
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Diane G
Sendspark's Analytics: Empowering Data-Driven Decisions
The analytics feature of Sendspark is quite commendable, it provides detailed insights that have helped me make data-driven decisions
July 22, 2024
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Jean Brown
Switching from Loom to Sendspark
I used to use Loom, but now I'm transitioning to Sendspark. I'm pleased with the change. It's very user-friendly and the onboarding process, both on the website and through email, has been seamless. Everything is going well so far!
July 15, 2024
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Stephen
Top Tool for Gathering User-Generated Video Content for Marketing and Testimonials
I use Sendspark almost every week and find it a fantastic software. I collect testimonials, news, poems, and small videos created by users. It's user-friendly, which is helpful as we often work with individuals who aren't tech-savvy. I regularly gather short videos for our platform and messages, and the media is stored and easily accessible. However, I find the custom domain feature quite pricey and I think the number of templates should be increased. I chose Sendspark for its superior user interface and customer-friendly design. I switched to Sendspark for its simplicity. All I need to do is send an email, users record their screen with a click and then send the videos to us. I couldn't ask for more.
July 8, 2024
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Gabriel Williams
Ease of Use: Sendspark Impresses Non-Tech Savvy Users
I am particularly impressed with the ease of use of Sendspark, even as a non-tech savvy person, I was able to navigate through the software with ease
June 30, 2024
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John
Reasonable Pricing and Exceptional Value: Sendspark Review
Lastly, the pricing plans of Sendspark are quite reasonable considering the value it provides, it's definitely worth every penny.
June 23, 2024
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Steven Williams
A Fresh Approach to Engage with Your Community
I believe SendSpark is superior to any screen recording software I've tried over the years, even the top ones in the market. It allows full branding of the landing page with the right paid plan, and making a video is incredibly easy and quick. It's the easiest 5-star rating I've ever given.
June 16, 2024
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Joshua
Sendspark + HubSpot: A Perfect Blend of Delight
I discovered an excellent tool, Sendspark, which I was able to integrate with Hubspot. The personalization is outstanding due to the HubSpot Marketing Hub integration. So far, I haven't found anything to dislike about it, it's user-friendly. I chose Sendspark for its HubSpot integration and its cost-effectiveness. The reason I switched to Sendspark was its HubSpot integration.
June 11, 2024
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Heather J
Unique 'Request A Video Feature' Excellent for Testimonials
I appreciate the request a video feature in Sendspark, which is absent in most other video recording software I've used. It simplifies the process of asking for video testimonials from clients.
June 4, 2024
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Johnny A
Game-Changing Experience with Sendspark for Business
I recently purchased Sendspark for my business and I must say, it's been a game-changer! I've tried similar tools in the past, but Sendspark is by far the most user-friendly and tailored to my needs. I'm absolutely loving it! There's a slight learning curve with setting up the custom domain, but I'm confident I'll get the hang of it soon. For its overall performance and features, I'm thrilled to give it a solid 4 out of 5 stars!
May 25, 2024
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Thomas
Simplicity at its Best
I may need more time to get used to Sendspark and learn how to use it effectively. My experience so far has been satisfactory. The extension is easy to use and provides great sharing options. The customer service is responsive, but I'm uncertain about the presence of a recording timer for screen sharing. I find the options and settings a bit limited. I switched to Sendspark due to an attractive promotional offer, even though I was previously paying monthly for another service.
May 19, 2024
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Jessica Jones
Innovative Video Messaging Boosts Client Engagement with Sendspark
The video messaging feature of Sendspark is truly innovative, it has allowed me to create personalized messages for my clients which has greatly improved engagement
May 14, 2024
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Williams
Innovative and Evolving: My Experience with Sendspark
I truly believe Sendspark is an innovative platform! They have a unique approach to managing subscriptions which keeps me engaged and invested. There's always room for improvement and I'm excited to see how they will enhance their service and website. I'm confident they'll continue to evolve and grow!
May 5, 2024
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Wayne Rodriguez
Straightforward & User-Friendly: Sendspark Experience
I value Sendspark for its quick video recording response to client inquiries and its ability to collect client testimonials. The software is extremely user-friendly, enabling me to start using it within minutes. I also find it handy to ask for video reviews from clients with this tool. However, I wish it had the capability to edit a screencast during recording, not just trimming the ends. This would save me the trouble of downloading and editing it in another software if a mistake is found during recording. I switched to Sendspark because it's more cost-effective.
April 29, 2024
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Shirley A
Sendspark Boosts Email Marketing Campaigns
I've been using Sendspark for a few months now and I must say, it has significantly improved my email marketing campaigns
April 23, 2024
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Pamela Williams
An Unexpected Journey: My Experience with Sendspark
I'm thrilled to share my experience with Sendspark! Back in October 222, I decided to give this software a try and I was immediately impressed. They offered two paid plans at the time: a pro plan for $15/month and a white label plan for businesses at $49/user/month with a minimum of 5 users. As a solopreneur, I was keen on having a personalized experience without Sendspark's branding, so I reached out to the company's owner, Bethany. During our Zoom call, Bethany was incredibly accommodating and suggested that I sign up for the pro plan, which they would then upgrade. I was delighted by her prompt response and willingness to cater to my needs. I followed her instructions and signed up for the pro plan, eagerly awaiting the upgrade. Bethany assured me in a chat that they would handle everything, which was a huge relief. I was excited to start using Sendspark, but after a few days, I realized it wasn't quite what I needed. I attempted to cancel my plan, but I couldn't see any active subscription and no money had been charged from my card. I figured there must have been a minor glitch and decided to stop using the platform. Fast forward eight months, I received my annual credit card statement and noticed that I had been billed $15/month for Sendspark. This was a surprise, but I appreciated the fact that Sendspark had kept their word and upgraded my account as promised. It was a learning experience for me, and I'm grateful for the customer service I received from Sendspark. I would definitely recommend them to other solopreneurs looking for a personalized video messaging service!
April 15, 2024
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Alice Brown
Unexpected Billing Issues and Learning Experience with Sendspark Trial
I recently had the opportunity to try out Sendspark's free trial and was unexpectedly upgraded to their highest tier plan. I was initially a bit confused as I didn't receive any detailed information or confirmation email about the service or cancellation policy on the day I opted in for the trial. However, I was promptly notified when the trial was nearing its end. In my quest to cancel the service, I found it a bit challenging to find the cancellation option within my Sendspark account. I was under the impression that it would automatically downgrade to a free version, but I still took the initiative to search for the cancellation procedure online and sent an email to legal & Bethany. To my surprise, I was charged $2 shortly after, which I initially thought was a mistake. I quickly reached out again to clarify that I had intended to cancel, but was charged another $2 a month later. I had initially provided a billing option for the free trial, and it seems there was a misunderstanding as they used this to charge me for two subscription payments at the highest tier. While this experience was a bit of a rollercoaster, I believe it was a learning curve for both myself and Sendspark. I have requested a refund and cancellation of the subscription, and I am confident that Sendspark will handle this situation professionally. Despite the confusion, I appreciate the potential of Sendspark's services and believe they can be a great asset to small businesses. I think it's crucial to have clear and straightforward procedures, and I'm sure Sendspark will take this feedback into account. I look forward to seeing how they improve their services in the future.
April 13, 2024