Payhawk is an integrated finance software solution that consolidates credit cards, payments, expenses, and cash management. It enables businesses to control all their expenditures, automate expense reports, and obtain real-time financial insights. Payhawk also provides features for invoice processing, budgeting, and compliance management. This platform streamlines financial operations, offering a comprehensive view of a company's financial health.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Payhawk?
  • 04How Payhawk compare to similar software?
  • 05Who is Payhawk best for according to our reviewers?
  • 06Payhawk Reviews

What is Payhawk?

Payhawk is an all-inclusive expense management software designed to automate and streamline business financial operations. It offers tools for managing expenses, invoices, and payments, thus reducing manual data entry and errors. Payhawk provides both virtual and physical cards for business expenses, with real-time tracking and control over spending. It integrates with existing accounting systems for seamless data synchronization and enhanced financial reporting. The software is user-friendly and secure, protecting sensitive financial information. Additionally, Payhawk's advanced analytics offer insights into spending patterns for better budgeting and financial planning. It is an effective solution for businesses looking to simplify their expense management processes. Exclusive promotions are available on Payhawk and similar software to help businesses streamline their financial operations and improve financial reporting.

Pros from reviewers

  • Excellent visibility of employees' T&E spend: Payhawk provides a clear view of employees' travel and expense spend, shifting the responsibility of travel administration from the finance team to each employee. This allows for more robust controls and ensures employees meet receipt deadlines without the need for finance team oversight

  • Seamless integration with finance systems: Payhawk automatically syncs all receipts and payments with the company's finance system, providing a seamless experience. Its integration with NetSuite has been particularly beneficial for many users

  • Regular release of new features: Payhawk continually releases new features to enhance the product for customers. This ongoing development shows the company's commitment to improving its service and meeting the evolving needs of its users

  • User-friendly with easy receipt uploading: The software is user-friendly and makes uploading receipts incredibly easy for employees. This ease of use extends to the platform's intuitive interface, which many users find straightforward to navigate

  • Outstanding support team: Payhawk's support team is highly praised for their quick responses, expertise, and follow-ups on open cases. This high level of customer service contributes significantly to the overall user experience.

Cons from reviewers

  • Limited card support: Payhawk US only supports credit cards, not debit cards, which can limit payment options for some users

  • Lack of certain features: Payhawk could be improved by adding new features, such as the option to block cards for certain entities and categories, and the ability to select all the expenses to be reimbursed at once

  • Difficulty in receipt management: Some users find it difficult to manage receipts, as employees often forget to upload their receipts or invoices, causing delays in account reconciliation.

  • Glitches after updates: Sometimes updates cause glitches in some settings and invoices fail to go through the accounting software, causing potential disruption to financial processes

  • Inaccurate per diem rates: When claiming per diems, if a specific address rather than a city is used, it defaults to a generic UK rate instead of the specific city rate, causing potential inaccuracies in expense calculations

Main features

Starting Price

N/A

Free Plan

No

User-Friendly Interface

Expense Management

Integration Capabilities

Employee Cards

Advanced Analytics

Who is Payhawk best for according to our reviewers?

  • Employees: Payhawk is user-friendly and makes uploading receipts incredibly easy for employees. It also provides them with debit cards for their expenses. However, it's important to note that only credit cards are supported with Payhawk US, not debit cards

  • Business Owners: Payhawk is beneficial for managing all monthly purchases, enabling business owners to maintain everything under control. They can effortlessly set limits, funds, and payments. It also lets them manage recurring subscriptions in one place, aiding them in tracking monthly expenses

  • Business Finance Teams: These teams can benefit from Payhawk's robust controls and visibility over employee spending. The software shifts the responsibility of travel administration from the finance team to each employee, ensuring they meet receipt deadlines without the need for finance team oversight

  • Accounting Teams: Payhawk can be a challenge for accounting teams as users often forget to upload their receipts or invoices. While it's user-friendly for most, it's not for accountants. They may find themselves always behind in reconciling the account due to the lack of uploaded documents

  • Customer Success Teams: Payhawk's customer success team can benefit from the software's user-friendly interface and responsive support. However, they may face challenges with some features that competitors already have and are still being developed in Payhawk.

  • Payhawk Reviews

    4.5

    Payhawk rating

    4.7

    Ease of use

    4.6

    Customer service

    4.6

    Value for money

    4.7

    Likelihood to recommend

    4.5

    Features

    24 Payhawk Reviews

    4.5 (24 reviews)
    Leave a review
    • Thaddeus G

      Exceptional Customer Service at Payhawk

      The customer service at Payhawk is top-notch. Whenever we've had questions or issues, their team has been quick to respond and resolve them

      September 17, 2024

    • Lawrence B

      Payhawk: User-Friendly Design Impresses Even Non-Techies

      I've been using Payhawk for several months now and I'm impressed with its user-friendly design. Even our less tech-savvy team members were able to quickly learn how to use it

      September 10, 2024

    • Thaddeus D

      Top-tier Expense Management with Payhawk

      I believe that Payhawk is the best tool we possess. It's incredibly beneficial for managing all our monthly purchases, enabling us to maintain everything under control. We can effortlessly set limits, funds, and payments. It also lets us manage recurring subscriptions in one place, aiding us in tracking monthly expenses. We can pay invoices, reimburse expenses, and use credit cards. It's simple to use, implement, manage, and control. The support team is remarkable with their swift responses, expertise, and follow-ups on open cases. As a new tool, it's continually enhancing its functionalities. We initially started without the Netsuite integration, but now it's functioning flawlessly. We also have the Travelperk integration, which is superb. The best part is that the product and development team is always in sync with our needs and contributes significantly to Payhawk's growth. We switched to Payhawk because Spendesk lacked the Netsuite integration, its usability was subpar, and it did not meet our needs.

      September 3, 2024

    • Barrett M

      Excellent Company with Outstanding Support!

      I'm quite puzzled by some of the negative reviews here. We've been using Payhawk for a few weeks now and the experience has been fantastic! The initial demo was smooth and clear. Yes, the account setup takes some time due to the numerous background checks required by EU rules, but Payhawk completed it faster than any other credit card company I've dealt with. The dashboard is excellent and user-friendly. It makes you question why regular banks make managing credit card expenses so difficult once you get used to Payhawk.

      August 24, 2024

    • Kimberly A

      Payhawk: Streamlining Expense Management for Business Owners

      As a business owner, Payhawk has been instrumental in streamlining our expense management process. The real-time expense tracking feature has saved us countless hours in manual tracking and reconciliation

      August 17, 2024

    • Barbara W

      Effortless Spending Control with Virtual Cards

      its intuitive interface and robust features made it easy to track and control spending. The ability to issue virtual cards was particularly useful for our remote team members

      August 12, 2024

    • Phoebe M

      Enhanced Financial Transparency: Payhawk Revolutionizes Expense Management for CFOs

      Finally, as a CFO, I can confidently say that Payhawk has improved our financial transparency. It provides a clear overview of all company expenses, making it easier to identify trends and potential areas of cost savings.

      August 6, 2024

    • Cordelia S

      Conor's Take on Payhawk

      I found Payhawk's customer service to be extremely helpful and responsive. Initially, I felt a bit confused and unsure while setting it up. However, the vendor responded positively to my review in November 2023, expressing gratitude and happiness that I found their product and Customer Success team valuable.

      July 27, 2024

    • Joan B

      Thriving with Payhawk: A Seamless, Intuitive Experience

      The Payhawk user interface is highly intuitive, making expense management easy for me. The support team is outstanding, promptly resolving any problems and providing useful help. Payhawk allows me complete control over my expenses and the capability to generate detailed reports as per my requirements, improving my grasp of the company's finances. However, being a relatively new tool, Payhawk appears to be missing a few features.

      July 23, 2024

    • Christina Martinez

      Convenient Expense Tracking: Payhawk's Mobile App for Frequent Business Travelers

      As a frequent business traveler, I appreciate the convenience of Payhawk's mobile app. It allows me to easily track and submit expenses on the go

      July 13, 2024

    • Jose Martinez

      Outstanding for Expense Control

      As a company, we've found Payhawk to be the best tool for managing our spending. It's straightforward and easy for us to use, and it also benefits our finance team by automating back-end processes. Their Customer Success team is very responsive and quick to resolve any issues or queries. I highly recommend Payhawk to all businesses!

      July 6, 2024

    • Elizabeth

      Accounting Challenges with PayHawk

      I think PayHawk is a decent product, but it's difficult for us in Accounting because people often forget to upload their receipts or invoices. While it's user-friendly for most, it's not for accountants. We're always behind in reconciling the account due to the lack of uploaded documents. This makes me appreciate the traditional liquidation process more. I believe PayHawk needs to improve in this area.

      June 29, 2024

    • Aaron S

      Solid Software Solution

      I find Payhawk to be a pretty good solution, particularly for growing companies with needs in payments, invoicing, and bank transfers. Their OCR is the best I've seen, able to read data in various languages. Plus, the 3% cash-back feature is great, allowing companies to essentially get their monthly service for free.

      June 25, 2024

    • Jack

      Great Overall - Desire for Expense Report Bundling in Payhawk

      I love the interface of Payhawk, especially how the form is structured with relevant fields for travel expenses and accommodations. However, I prefer the feature from Expensify that allows bundling related expenses into one report. It's a bit inconvenient to submit multiple expenses for all meals during a business trip and to demonstrate that I'm staying within the per diem.

      June 18, 2024

    • Oriana M

      Good Tool, But Requires Enhancement

      I appreciate the Payhawk tool, but find the status of submitted expenses unclear initially. The feature parity between desktop and mobile is lacking, with the status being even more unclear on mobile. The 'submit expenses' CTA on the dashboard is misleading as it suggests an action is required when it isn't, making me feel like I've missed a step.

      June 10, 2024

    • Patricia G

      Payhawk's Integration Boosts Accounting Efficiency

      As an accountant, I appreciate the seamless integration of Payhawk with our existing accounting software. It has significantly reduced the time spent on data entry and increased our overall efficiency

      June 1, 2024

    • Jordan Rodriguez

      Impressive Payhawk Experience

      I find Payhawk to be very user-friendly and it operates smoothly. However, sometimes updates cause glitches in some settings and invoices fail to go through our accounting software. I switched to Payhawk because it didn't have integrations with Netsuite at the time.

      May 27, 2024

    • Johnny Smith

      Experience being a Beta Tester for the App/Web UI

      I feel like I'm a beta tester for Payhawk. The payments and virtual card work as expected, which is good. However, the user interface changes frequently and is inconsistent, making it difficult to track expenses and understand the next steps in the process. The mobile and web versions sometimes display different information, and the process can be hard to follow, especially when expenses are returned for editing or updating. Overall, the user experience is inconsistent and shaky. I'm giving it 3 stars because the payments work.

      May 18, 2024

    • Samuel B

      Quick, Supportive, and Time-Efficient.

      The speed and helpfulness of Payhawk is impressive. I've used many payment services before, but none have responded as quickly as this. Eleonora patiently answered all my complex questions, leaving no doubts in my mind. I highly recommend this service, especially if you're not an Estonian resident but have a company there. It saves time and helps you get an Estonian IBAN.

      May 14, 2024

    • Patricia Jones

      Luke S.'s Insights on Payhawk

      I use Payhawk, a software that gathers receipts and issues debit cards. However, I noticed that when claiming per diems, if a specific address rather than a city is used, it defaults to a generic UK rate instead of the specific city rate. I chose Payhawk because it has all the features we need.

      May 4, 2024

    • Sarah Jones

      Payhawk: The Ultimate Expense Management Tool for Finance Managers

      As a finance manager, I found Payhawk to be an excellent tool for managing company expenses

      April 30, 2024

    • Johnny C

      An Enthusiastic Review of Payhawk: A Groundbreaking Payment Solution

      I wholeheartedly recommend signing up for Payhawk! It's an innovative software that's constantly evolving and feels like a cutting-edge solution. After two weeks of exploring the platform, we found that they had creatively presented their solutions. Their support team is always eager to learn more about payments and open-banking. When we had a query about a top-up, they asked for receipts to ensure the payment made via an API was secure, which was impressive. I quickly realized that this was a groundbreaking platform and was thrilled about switching from Pleo to this dynamic solution. I recently had a conversation with a manager from the Customer Success team who shared that they were not just offering a workaround but a solution with a different partner. It felt like they were involving us in the development of another exciting feature, and we can't wait to be part of that again. I also appreciate the unique features of the software like its robust expense management, reliable card transactions even with sufficient funds, the ability to handle part journeys, seamless integration with most payments in Xero, and remembering the account for regular payments. Given the enthusiasm shown by other customers about contract renewal, I would encourage anyone to share their positive experiences with the FCA and PRA. As an Internal Auditor, I can see they have made many strides in the right direction.

      April 21, 2024

    • Questa G

      Wishing to Like Payhawk

      I want to appreciate Payhawk, but I'm constantly frustrated by numerous app issues. The auto crop feature often gets it terribly wrong, and attempting to manually re-crop it is extremely tricky. Sometimes, I just have to delete the image and start over, which is very annoying. Moreover, there's no option to edit a price once it's been entered. I mistakenly entered a price in Euros instead of USD, and I can't modify or delete the entry. Despite searching extensively, I couldn't find a way to do it. Pressing the delete button only removes the photo, not the entry. I urge the developers to add the feature to edit or delete an entry.

      April 15, 2024

    • Sarah

      Positive Journey with Payhawk

      I find the Payhawk platform intuitive and very user-friendly. Their support team is incredibly helpful and quick to respond. I particularly appreciate how Payhawk helps me control expenses and provides a clearer view of them. I can generate and download reports that include all the necessary information. They also assist in integrating my business into the platform, allowing for as many entities as required. However, I think Payhawk could be improved by adding new features. It would be useful to have the option to block cards for certain entities and categories, ensuring they are only used in line with the company's expense policy. Additionally, it would be great to select all the expenses I want to reimburse at once, instead of having to click on each one individually.

      April 14, 2024