Oracle NetSuite is a comprehensive business management suite, integrating ERP/Financials, CRM, and ecommerce. It's a unified solution designed to streamline business operations and drive growth. Used by over 27,000 customers, it offers real-time visibility into financials, customers, and ecommerce operations. It's cloud-based, ensuring accessibility from anywhere. NetSuite is customizable and scalable to fit various business needs and sizes. It's a powerful tool for businesses seeking to optimize their processes and improve decision-making through accurate data and insights.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Oracle NetSuite?
  • 04How Oracle NetSuite compare to similar software?
  • 05Who is Oracle NetSuite best for according to our reviewers?
  • 06Oracle NetSuite Reviews

What is Oracle NetSuite?

Oracle NetSuite is a modern, cloud-based Enterprise Resource Planning (ERP) software suite launched in 1998. It was one of the first cloud-based ERP systems and has become an essential tool for businesses. Oracle NetSuite is more than just an ERP system; it's a comprehensive business management platform with applications for financial management, customer relationship management (CRM), inventory tracking, human resources, and e-commerce. The platform is designed to provide businesses with a unified solution to streamline operations, increase efficiency, and provide insightful data on business performance.

Pros from reviewers

  • Significant cost savings: Using NetSuite as an enterprise resource planning tool has led to significant cost savings, saving both time and money. It allows tracking of project progress and making informed decisions based on accurate and real-time data.

  • Customizable to specific needs: NetSuite's customization allows users to adapt the system to their company's specific needs, create custom reports, and establish automated workflows to enhance financial operations

  • Centralized and automated financial processes: NetSuite offers a comprehensive and reliable financial management tool that significantly improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • Efficient management of daily operations: NetSuite enables efficient management of daily operations and project resource planning. It promotes accurate, real-time team communication, improving communication between suppliers and workers, resulting in fewer supply chain disruptions

  • Streamlined financial operations: NetSuite has streamlined financial operations, enhancing efficiency and decision-making. It seamlessly integrates financial tasks like inventory management, invoicing, and reporting, easing daily tasks and improving efficiency

Cons from reviewers

  • Complexity for new users: Despite its robust features, NetSuite can be overwhelming and complicated for new users to navigate, requiring substantial time and training to master

  • Overly simplistic interface: Some users find the current interface design too simplistic and lacking in aesthetic appeal, which can impact user experience

  • High cost: NetSuite is often considered more expensive than its competitors, which may not be feasible for smaller companies or those with tighter budgets

  • Technical issues and downtime: Users have reported experiencing technical issues and system downtime, which can disrupt operations and productivity

  • Poor customer service: Several users have expressed frustration with NetSuite's customer service, citing difficulties in getting timely and effective assistance with issues and concerns.

Main features

Starting Price

N/A

Free Plan

No

Inventory management made easy

Automated order processing

All-in-one business management

Real-time business intelligence

Powerful CRM capabilities

Who is Oracle NetSuite best for according to our reviewers?

  • Manufacturers: NetSuite meets all the needs of a manufacturer, regardless of size. It allows for growth and expansion, transitioning from manual stock counts to a barcode scanning system

  • Administrators: NetSuite is a comprehensive software utilized across various departments, from Sales and Services to Accounting and Warehousing. It is adaptable and user-friendly across all sectors

  • Financial Managers: NetSuite is a comprehensive and reliable financial management tool that improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • Project Managers: NetSuite allows for efficient management of daily operations and project resource planning. It promotes accurate, real-time team communication and enables tracking of project progress to make informed decisions.

  • Job Seekers: NetSuite centralizes all information in one place, simplifying the job hunting process. It consistently alerts all employees about new business requirements and improves communication between suppliers and workers

  • Oracle NetSuite Reviews

    4.0

    Oracle NetSuite rating

    3.8

    Ease of use

    3.7

    Customer service

    3.8

    Value for money

    3.9

    Likelihood to recommend

    4.1

    Features

    24 Oracle NetSuite Reviews

    4.0 (24 reviews)
    Leave a review
    • Sarah

      Efficient and User-Friendly Financial Management Software for Accountants

      As an accountant, I find the software's financial management features such as general ledger, accounts payable, and accounts receivable very comprehensive and easy to use

      September 15, 2024

    • Jesse G

      NetSuite: A Comprehensive and Versatile ERP Solution

      As a user, I consider NetSuite as a comprehensive software that is utilized across various departments in my company, from Sales and Services to Accounting and Warehousing. We are maximizing the potential of different NetSuite teams. After years of experience with various ERP systems, NetSuite is my preferred choice due to its adaptability and user-friendliness across all sectors. I have been a NetSuite Administrator for eight years and I thoroughly enjoy my role and the software. I wouldn't think of using another ERP system. NetSuite is a potent tool, but it can be overwhelming due to its vast capabilities. I suggest investing time in understanding the available modules before deciding which one is perfect for your company. I transitioned to NetSuite because it's highly intuitive. Once a report template is set up, making modifications is straightforward. Adding new viewpoints to reports is easy and it adapts effortlessly. It's also excellent for monitoring inventory and inventory locations. We've upgraded to NetSuite WMS, Procurement.

      September 10, 2024

    • Carolyn Brown

      Streamlining Inventory Management with Oracle NetSuite

      As an inventory manager, Oracle NetSuite's inventory management features have made it easier to manage stock levels and order fulfillment

      September 2, 2024

    • Madison Miller

      Improved Decision-Making with Robust Reporting Software

      The software's robust reporting capabilities have greatly improved our data analysis and decision-making processes

      August 25, 2024

    • Brian E

      My Enlightening Journey with Oracle Netsuite

      After investing a year and a considerable amount of resources into Oracle-Netsuite, I've gained a wealth of knowledge and experience. The entire journey has been nothing short of enlightening. The sales team, with their ambitious promises, inspired me to aim high and think big. The implementation team, hailing from various corners of the globe, broadened my perspective on international business practices. Even the mathematical errors we encountered were valuable lessons in the importance of meticulousness. I wholeheartedly recommend this software. Based on other reviews, it's clear that the company values diverse opinions. They've been so respectful of my decision-making process, allowing me the space and time to evaluate the project without rushing me into cancellation.

      August 19, 2024

    • Roy Miller

      Oracle-NetSuite: A Global Leader in POS Software with a Quirk

      I am absolutely convinced that Oracle-NetSuite is the premier POS software system globally! It's quite fascinating that such an advanced system has chosen to focus on complex tasks, leaving out the simple function of a customer address search, which is typically a basic feature of a customer database. It's like a genius who's so caught up in solving intricate problems that they overlook the simple ones. It's a testament to the software's sophistication and complexity!

      August 10, 2024

    • Richard C

      NetSuite: Paving the Way for Business Expansion

      I highly recommend NetSuite as it meets all the needs of a manufacturer, regardless of size. It has allowed us to grow and expand. We're transitioning from manual stock counts to a barcode scanning system. We switched to NetSuite when we outgrew QuickBooks and are now focusing on mastering it as quickly as possible. This involves me spending a lot of time training and developing systems for other salespeople. A challenge we face is estimating the cost of an assembly by only looking at the BOM. The most recent information needs to be calculated and made available. It's easy to determine the gross margin as our earnings are based on a margin, and the numbers fluctuate throughout the day. Initially, some differences between NetSuite and other applications were confusing, but we are making progress, albeit slowly. The vendor responded positively to my review and suggested checking out the NetSuite Customer Community.

      August 4, 2024

    • Billy E

      Real-time Financial Dashboards: A Financial Analyst's Perspective on Oracle NetSuite

      As a financial analyst, I find Oracle NetSuite's real-time financial dashboards incredibly useful

      July 28, 2024

    • Cynthia Martinez

      Enhancing Customer Service and Sales with Oracle NetSuite's CRM Module

      The customer relationship management (CRM) module in Oracle NetSuite has been instrumental in improving our customer service and sales efforts

      July 23, 2024

    • Jeremy F

      Exploring the Adventure of Implementing Oracle NetSuite: A Personal Experience

      My experience with implementing Oracle NetSuite has been quite an adventure! They painted a fantastic picture of what the software could do, and while the support was a bit minimal, it was a great opportunity for us to learn and navigate through the system independently. Yes, there were some fees involved, but considering the comprehensive features and capabilities of the software, it was a worthwhile investment. Recently, we had a unique situation where our entire site was down for 22 hours. It was a challenging time, but it gave us a chance to test our problem-solving skills. NetSuite was quick to respond, sending us an email 8 hours into the outage. It was a company-wide outage, and while we didn't have an estimated time of recovery, it was a great learning experience for us in terms of crisis management. I would definitely recommend Oracle NetSuite. It's not just about the software, it's about the journey and the learning opportunities it provides. It's a robust system that can truly transform your business operations.

      July 15, 2024

    • Patricia Miller

      Exceptional Customer Service Experience with Oracle-Netsuite

      I'm absolutely thrilled with Oracle-Netsuite's customer service, which is always available and ready to assist. Since implementing, I've had the pleasure of interacting with at least 5 different sales contacts, all of whom are experts in their products. While their main focus is on sales, they've always directed me to the right channels for any issues I've encountered. I've never had a problem reaching out to someone who can resolve Netsuite issues. It's been a truly satisfying experience!

      July 6, 2024

    • Sophia

      Exploring Oracle-NetSuite: A CEO's Perspective

      My experience with Oracle-NetSuite has been truly engaging. Their sales team was incredibly proactive, reaching out to me through emails and LinkedIn messages, ensuring I was well-informed about their product. The software is unique and requires a bit of a learning curve, but that's what makes it interesting. As the CEO, I am always open to exploring new software like NetSuite in my company. I often share my experiences with fellow CEOs, encouraging them to try out NetSuite's ERP programs. I strongly recommend giving it a shot!

      July 2, 2024

    • Judith Smith

      Reliable and Secure Data Accounting with Oracle-NetSuite

      I find NetSuite slightly more expensive than its competitors, but I'm pleased with its performance. It gives me control and helps me make informed decisions. I find managing data easy and its simplicity makes it user-friendly across all sectors. I enjoy using this program as it caters to user needs. So far, I haven't faced any major issues.

      June 24, 2024

    • Roger Garcia

      Oracle NetSuite: A Unique and Engaging User Experience

      As an end user, I find Oracle-Netsuite to be a premium investment that offers a unique approach to handling timesheets. It employs a classic web technology that encourages me to fill in a grid, which I find to be a refreshing change from the norm. If an error occurs during saving, it provides intriguing error messages that challenge me to troubleshoot and enhance my problem-solving skills. If anyone in my company considers introducing NetSuite, I would applaud their innovative thinking as it seems to offer a unique user experience that keeps me engaged and on my toes.

      June 17, 2024

    • Denise Davis

      Comprehensive Solution Streamlining Financial Analysis with Oracle-NetSuite

      Netsuite has streamlined our financial operations, enhancing our efficiency and decision-making. I value its seamless integration of financial tasks like inventory management, invoicing, and reporting. Its customizable interface and automation capabilities have eased our daily tasks and improved our efficiency, enabling us to focus on analysis and strategic decisions. However, I sometimes find it challenging to locate specific data or configurations for custom reports.

      June 8, 2024

    • Melissa D

      Appreciating the Value and Quality of Oracle-Netsuite

      I firmly believe that Oracle-Netsuite is one of the most cost-effective systems out there. The user experience has a classic feel that brings a sense of nostalgia. I would highly recommend using Netsuite and if you're employed by a company that uses it, consider yourself lucky! You're experiencing a software that has stood the test of time. You deserve to work with this high-quality software.

      June 1, 2024

    • Doris G

      Efficient Data Management with Oracle-NetSuite

      I believe that Oracle-Netsuite effectively manages and displays large amounts of data and handles invoice viewing and printing well. However, I find the cancellation and write off processes to be overly complicated with too many steps involved.

      May 26, 2024

    • Jacqueline A

      Enhancing Financial Operations with NetSuite

      NetSuite is a comprehensive and reliable financial management tool that has significantly improved the efficiency and accuracy of my financial operations. I value its ability to centralize and automate financial processes such as accounting, asset management, financial planning, and data analysis. I am impressed by NetSuite's customization, which lets me adapt the system to my company's specific needs, create custom reports, and establish automated workflows to enhance our financial operations. However, I sometimes find the platform a bit complicated to navigate, especially for new users. I appreciate the vendor's response and plan to explore the NetSuite Customer Community.

      May 18, 2024

    • Kevin

      Exploring Oracle NetSuite: A Journey of Technological Integration and Inventory Management

      I made the decision to incorporate Oracle NetSuite into our operations three months ago. After six insightful conference calls, we were advised to enhance our application by investing in additional software. It was an interesting revelation to learn that integrating barcoding inventory into NetSuite presents a unique technological challenge. However, this has led us to explore the capabilities of Excel, which surprisingly offers extensive inventory functionality. This has also allowed us to strategically manage our financial commitment to NetSuite. When we considered the possibility of terminating our contract, we were met with a passionate response from the salesperson who initially encouraged us to sign up. It's clear that they are truly invested in our journey with NetSuite.

      May 14, 2024

    • Angela Jones

      Enhanced Efficiency and Productivity: Oracle NetSuite's Impact on Our Organization

      The implementation of Oracle NetSuite in our organization has led to improved efficiency and productivity across all departments.

      May 6, 2024

    • Ralph Miller

      Efficient Resource and Task Management with Oracle NetSuite

      As a project manager, I appreciate how Oracle NetSuite allows for easy tracking and management of resources and tasks

      April 29, 2024

    • Nola M

      Experiencing Growth and Adaptation with Oracle-NetSuite: A Journey of Patience and Learning

      I've found Oracle-NetSuite to be a system that really makes you appreciate the value of patience. In May 223, they took the opportunity to perform a 6-hour maintenance at the AP Sydney data center, which gave us a chance to focus on other important tasks. The communication process was quite interesting, as it encouraged us to take the initiative and raise a ticket. The implementation process was a learning curve, with most NetSuite partners providing us with a chance to grow and adapt. On the first anniversary, they surprised us with additional charges, which was a great reminder of the value of their services. Once migrated to NetSuite, they continually revise the fees, keeping us on our toes and reminding us of the ongoing investment in this robust platform.

      April 20, 2024

    • Kelly C

      Streamlined Business Processes with Software Integration

      The software's ability to integrate with other systems has significantly streamlined our business processes

      April 15, 2024

    • Brian S

      Premier Tool for Long-Term Planning and Management

      With NetSuite, I can keep all my information in one place, simplifying my job hunting process. The software consistently alerts all employees about new business requirements. It improves communication between suppliers and workers, resulting in fewer supply chain disruptions. NetSuite enables me to efficiently manage daily operations and project resource planning. It's user-friendly, flexible, and promotes accurate, real-time team communication. After some practice, using NetSuite becomes easy. However, like other Oracle systems, it sometimes needs technical support, which can interrupt operations. I must confess, I quickly grow tired of the current interface's overly simplistic design. I switched to NetSuite because it allows me to track project progress and make informed decisions. It has saved us both time and money. Using NetSuite as an enterprise resource planning tool has led to significant cost savings. The vendor appreciated my review and recommended that I explore the NetSuite Customer Community.

      April 14, 2024