NetSuite is a comprehensive cloud-based software suite that aids businesses in managing key operational aspects such as financials, CRM, e-commerce, and inventory management. This all-in-one platform streamlines processes, boosts efficiency, promotes collaboration, and provides valuable insights. It empowers businesses to make informed decisions, fuel growth, and attain long-term success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is NetSuite?
  • 04How NetSuite compare to similar software?
  • 05Who is NetSuite best for according to our reviewers?
  • 06NetSuite Reviews

What is NetSuite?

NetSuite is a comprehensive, cloud-based business management software that automates key business processes such as accounting, finance, sales, and customer relationship management (CRM). It provides real-time visibility into financials, inventory, and operations, enabling businesses to make informed decisions. The platform is flexible and scalable, allowing companies to adapt and grow with their changing needs. Features include order management, billing, inventory management, payroll, and project management. NetSuite simplifies business operations, improves efficiency, reduces costs, and enhances customer satisfaction. Its user-friendly interface makes it a game-changer for businesses aiming for sustainable growth in a competitive market.

Pros from reviewers

  • Efficient resource planning: NetSuite enables effective management of daily operations and project resource planning, saving both time and money

  • Customization: NetSuite offers outstanding customization options, allowing businesses to adjust the system to their specific needs, create custom reports, and establish automated workflows

  • Comprehensive financial management: NetSuite is a reliable financial management solution that can centralize and automate financial processes such as accounting, asset management, financial planning, and data analysis, improving the efficiency and accuracy of financial operations.

  • Scalability: NetSuite is highly scalable and can meet the needs of businesses of all sizes, allowing them to grow and expand without needing to change their software systems

  • Centralization of information: NetSuite allows for all business information to be centralized in one place, simplifying tasks and improving communication between employees and suppliers

Cons from reviewers

  • Limited technical support: Users have reported that the software sometimes requires technical support, which can disrupt operations. This can be a significant drawback for businesses that rely heavily on the software for daily operations

  • High implementation cost: Despite its robust features, NetSuite is often criticized for its high implementation cost. This can be a significant barrier for small to medium-sized businesses with limited budgets

  • Poor customer service: Several users have reported poor customer service from NetSuite. This includes difficulty in contacting support, lack of problem-solving capabilities from sales contacts, and a general lack of responsiveness.

  • Complex navigation: New users often find the platform complicated to navigate. This can lead to a steep learning curve and increased time spent on training

  • Slow system and downtime: Some users have reported that NetSuite can be slow and has experienced significant downtime. This can disrupt business operations and lead to loss of productivity

Main features

Starting Price

N/A

Free Plan

No

360-degree customer view

Streamline business operations

Efficient inventory management

Real-time analytics

Seamless e-commerce integration

Who is NetSuite best for according to our reviewers?

  • Manufacturers: NetSuite meets all the requirements of a manufacturer, regardless of their size. It allows for growth and transition from manual stock counts to a barcode scanning system. It also provides the most up-to-date information for cost estimation and gross margin calculation

  • Salespeople: NetSuite provides systems for training and developing salespeople. It centralizes information, simplifies job hunting, and keeps all employees updated on new business requirements

  • Financial Managers: NetSuite is a comprehensive and reliable financial management solution that improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • CEOs: NetSuite enhances efficiency and decision-making by simplifying and streamlining financial operations. It integrates all financial tasks, from inventory management and invoicing to financial reporting. Its customizable interface adapts to user needs, significantly easing daily work.

  • NetSuite Administrators: NetSuite is an all-inclusive software used across all sectors of a company. It is adaptable and easy to use, making report changes and additions easy. It also helps in tracking inventory and inventory locations

  • NetSuite Reviews

    3.8

    NetSuite rating

    4.0

    Ease of use

    3.5

    Customer service

    3.7

    Value for money

    3.8

    Likelihood to recommend

    4.1

    Features

    23 NetSuite Reviews

    3.8 (23 reviews)
    Leave a review
    • Elijah S

      Exploring NetSuite Budgeting: Precision and Challenges

      The figures were precise and the reports were produced as anticipated. However, I found setting up SSO challenging and the integration was carried out via FTP.

      September 10, 2024

    • Larry C

      Proactive and Enlightening: My NetSuite Experience

      My experience with NetSuite has been truly enlightening. Their sales team is incredibly proactive, reaching out to me with regular emails and LinkedIn messages, ensuring I'm always updated with their latest offerings. The software is unique and requires a bit of a learning curve, but that's what makes it interesting. As long as I am CEO, I will always encourage the use of NetSuite in my company. I also actively recommend it to fellow CEOs when asked about our experience with ERP programs. I strongly endorse giving it a try!

      September 2, 2024

    • Jessica R

      NetSuite: Elevating ERP Systems to New Heights

      My overall experience with NetSuite was largely positive. I was involved in the implementation process and found the software to be comprehensive. It provides a range of reports and includes analytic software that performs as expected. I particularly appreciated NetSuite's robustness and the confidence it gives in dealing with complete and verifiable information. However, I do think it's quite costly. There should be a limit to the type of companies that should invest in this software, as it may not be suitable for everyone. A company could potentially go bankrupt if it doesn't have a sufficient contribution margin to cover the cost. We switched to NetSuite because we needed a more robust accounting software.

      August 25, 2024

    • Cheryl Martinez

      Thrilled with Netsuite: A Worthwhile Investment for Robust Software

      I'm absolutely thrilled with Netsuite software! It's an investment at £12K annually for 3 licenses, but the software is refreshingly simple and straightforward. There are so many features to explore and set up, which keeps things interesting. I had a minor hiccup with an additional license 6 months ago, but it was quickly resolved. They were firm about a £212 invoice, which shows their commitment to maintaining a professional business relationship. Plus, they bill me £4k per quarter, which is a manageable payment plan. While it can be a bit of a challenge to get in touch with someone, it's a small price to pay for such a robust software. I wholeheartedly recommend investing in it!

      August 19, 2024

    • Billy N

      NetSuite: Your Reliable and Secure Solution for Data Accounting

      I find NetSuite slightly more expensive than its competitors, but I'm pleased with its performance. It gives me control and autonomy to make decisions and manage my data comfortably. I find it user-friendly and versatile across all sectors. I enjoy using this program as it caters to user needs. So far, I haven't faced any major issues using it.

      August 10, 2024

    • Thalia M

      NetSuite: A Unique and Engaging Approach to Timesheets

      As an end user, I find NetSuite to be a premium investment that offers a unique approach to timesheets. It employs a classic web technology that encourages me to fill in a grid, which I find to be a refreshing change from the norm. If an error occurs during saving, it provides me with intriguing error messages that challenge me to troubleshoot and start afresh. If anyone in my company considers introducing NetSuite, I would commend their innovative thinking, as it seems to pave the way for a stimulating and engaging experience.

      August 3, 2024

    • Elizabeth E

      An Exciting Journey with NetSuite: Challenges, Reflections, and Recommendations

      Implementing NetSuite was an exciting journey! They made a lot of promising commitments and provided support, albeit at a premium cost. Recently, we had a unique experience where our entire site was down for 22 hours. This gave us a chance to pause, reflect and strategize on our orders and account access. NetSuite was quick to respond, reaching out to us just 8 hours into the outage. Although we didn't have an estimated time for recovery, it was a thrilling challenge to navigate. I would highly recommend choosing NetSuite for a dynamic and engaging experience!

      July 30, 2024

    • Karen W

      NetSuite: A Comprehensive and Versatile ERP Solution

      As a NetSuite Administrator for eight years, I find it to be an all-inclusive software that we use across our entire company, from Sales and Services to Accounting and Warehousing. After years of using different ERP systems, NetSuite is my top choice due to its adaptability and ease of use across all sectors. However, its versatility can be overwhelming, so it's crucial to study the available modules before deciding which one is best for your company. Switching to NetSuite was a great decision as it's highly intuitive, making report changes and additions easy. It also adapts easily and helps in tracking inventory and inventory locations. We've upgraded to NetSuite WMS, Procurement, and MRP. I wouldn't consider using another ERP system. The vendor responded to my review.

      July 22, 2024

    • Joe D

      An Insightful Journey: Implementing Netsuite

      After investing a year and a considerable amount of resources into implementing Netsuite, I've gained a wealth of knowledge and experience. The entire process was fascinating. The sales team was ambitious and the implementation team, hailing from various parts of the globe, brought a unique international perspective. There were even opportunities to correct mathematical discrepancies, which was an interesting challenge. The experience was invigorating and I would recommend embracing it. Judging by other reviews, they seem to have a unique approach to customer feedback. Now, they're giving me the space and time I need to decide on the future of this project.

      July 16, 2024

    • Aaron N

      Boosting Productivity with Mobile Expense Approval

      I've been able to review and approve expenses while on the go, which has significantly increased my productivity. The customization options are also impressive

      July 7, 2024

    • Brandon Brown

      Journey with NetSuite: A Test of Patience and Problem-Solving Skills

      I've found NetSuite to be a system that really makes you appreciate the value of patience. In May 223, they took the opportunity to perform a 6-hour maintenance at the AP Sydney data center, which was an interesting experience. It was a great chance for us to test our problem-solving skills when we initiated communication with NetSuite by raising a ticket. The implementation process was a unique challenge, and it was fascinating to see how different NetSuite partners approached it. On our first anniversary, we were pleasantly surprised with additional features added to our package. Once we migrated to NetSuite, they've been consistent in updating their pricing, keeping us on our toes. It's been quite the journey!

      June 30, 2024

    • Bobby Jones

      Premier Tool for Long-Term Planning and Management

      With NetSuite, I have all my information centralized, which simplifies job hunting. The software keeps all employees updated on new business requirements regularly. It improves communication between suppliers and employees, minimizing supply chain disruptions. NetSuite enables me to manage daily operations and project resource planning effectively. It's user-friendly, adaptable, and encourages accurate, real-time team communication. After some practice, I found it easy to use. However, like other Oracle systems, it sometimes requires technical support, which can disrupt operations. I must confess, I quickly grow tired of the current interface's simplistic design. I switched to NetSuite because it allows me to track project progress and make informed decisions. It has saved me both time and money. Using NetSuite as an enterprise resource planning tool has led to significant cost savings. I appreciate the vendor's response and I'll explore the NetSuite Customer Community.

      June 23, 2024

    • Juan

      Cloud-Based Software Enhances Business Performance

      its real-time visibility into our business performance has greatly improved our decision-making process. The software's cloud-based nature allows me to access critical data anytime, anywhere

      June 15, 2024

    • Matthew

      Exceptional Customer Service Experience with Netsuite

      I'm absolutely thrilled with Netsuite! Being a software company, they've really streamlined their customer service. Since implementing, I've had the pleasure of interacting with at least 5 different sales contacts, all of whom are experts in their products. It's so refreshing to be able to speak directly with individuals who are knowledgeable about Netsuite's offerings, making the whole process smooth and efficient.

      June 10, 2024

    • James

      Comprehensive Solution Streamlining Financial Analysis with NetSuite

      Netsuite enhances my efficiency and decision-making by simplifying and streamlining my financial operations. I value its seamless integration of all financial tasks, from inventory management and invoicing to financial reporting. Its customizable interface lets me adapt the platform to my needs, significantly easing my daily work. Its automation features have boosted my efficiency, enabling me to concentrate more on analysis and strategic decisions. However, I occasionally have difficulty locating specific data or configurations for creating customized reports.

      June 3, 2024

    • Ursuline

      An Ode to Netsuite: A Unique and Cost-Effective System

      I must say, Netsuite is one of the most cost-effective systems I've ever encountered. The user experience has a classic, nostalgic feel to it that I find quite charming. I wholeheartedly recommend giving Netsuite a try, and if you're employed by a company that uses it, consider yourself lucky! It's a unique experience that you won't get anywhere else. You deserve this kind of distinctive quality.

      May 25, 2024

    • Yale S

      Enhancing Financial Operations with NetSuite

      NetSuite is a comprehensive and reliable financial management solution that has significantly improved the efficiency and accuracy of my financial operations. I value its ability to centralize and automate financial processes such as accounting, asset management, financial planning, and data analysis. I find the customization of NetSuite outstanding as it lets me adjust the system to my company's specific needs, create custom reports, and establish automated workflows that enhance our financial operations. However, I find the platform somewhat complicated to navigate, particularly for new users. I appreciate the vendor's response and suggestion to explore the NetSuite Customer Community.

      May 18, 2024

    • Dylan Martinez

      NetSuite: A Premier POS Software with a Quirky Twist

      I am absolutely convinced that NetSuite is the premier POS software system globally! It's quite fascinating that such an advanced system keeps things interesting by not including a straightforward feature like a customer address search - a staple in most customer databases. It's like a fun little quirk in an otherwise flawless system!

      May 12, 2024

    • Martha Davis

      Mastering Data Management with NetSuite

      I believe that Netsuite is capable of managing large data volumes and presents it effectively. It's great for viewing and printing invoices. However, I think it requires too many steps to perform a cancellation and a write off.

      May 5, 2024

    • Christine B

      NetSuite: Paving the Way for Business Expansion

      I strongly recommend NetSuite as it meets all the requirements of a manufacturer, regardless of their size. With NetSuite, our company has the potential to grow. We are currently transitioning from manual stock counts to a barcode scanning system. Our company had outgrown QuickBooks, and NetSuite was able to address this issue. We are now focusing on mastering NetSuite as quickly as possible, which involves me dedicating a lot of time to training and developing systems for other salespeople. Estimating the cost of an assembly by only looking at the BOM requires the most up-to-date information to be calculated and made available. It's easy to determine the gross margin, which our earnings are based on, and these figures fluctuate throughout the day. Initially, there were some confusing differences between NetSuite and other applications, but we are making progress. The vendor responded to my review by thanking me and suggesting that I check out the NetSuite Customer Community.

      April 27, 2024

    • Virginia Williams

      NetSuite: An Invaluable Tool for Financial Management

      As a CFO, I have found NetSuite to be an invaluable tool for managing our company's financials

      April 20, 2024

    • Edward Smith

      Exploring NetSuite: A Journey of Discovery and Decision-Making

      Three months ago, we made the exciting decision to implement NetSuite into our operations. After engaging in 6 insightful conference calls, we discovered that our specific application required additional software. It was fascinating to learn that barcoding inventory presents a unique technological challenge for NetSuite. However, we found this to be an opportunity to return to using Excel, which surprisingly offers more inventory functionality. This move also helped us to minimize our financial risk with NetSuite, which was a smart business decision. When we discussed the possibility of terminating our contract, we were met with a passionate response from the salesperson who initially encouraged us to sign up. It was clear that he was committed to meeting his sales target.

      April 16, 2024

    • Delphine M

      Customized Dashboard Metrics.

      I've been able to tailor the dashboard to display the exact metrics I need to monitor.

      April 16, 2024