Landbot is an intuitive chatbot builder and conversation manager software designed to empower marketing, sales, and customer support teams. It simplifies the creation of engaging chatbots, enabling businesses to automate and optimize their customer interactions. Landbot offers a user-friendly interface, customizable templates, and advanced features like multi-channel distribution and analytics. This tool helps companies to improve customer engagement, increase conversion rates, and streamline their customer service processes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Landbot?
  • 04How Landbot compare to similar software?
  • 05Who is Landbot best for according to our reviewers?
  • 06Landbot Reviews

What is Landbot?

Landbot is a tool that allows businesses to capture, qualify, and transform potential leads into loyal customers. It provides top-quality, 24/7 support through innovative chatbots that can be integrated into websites or social platforms like WhatsApp and Facebook Messenger. The platform offers a simplified and intuitive interface for creating chatbots without the need for extensive coding knowledge. These bots can perform various tasks to enhance customer interaction, including support functions, gathering feedback, recommending products, improving engagement, qualifying leads, handling reservations and frequently asked questions. Landbot allows businesses to interact with customers from the initial point of contact through to their journey as return purchasers, fostering lasting relationships. It is a cost-effective SaaS software that helps businesses grow while spending less.

Pros from reviewers

  • Easy setup and integration: Setting up a bot with Landbot is simple and straightforward. It offers great interactions, API integrations, and can be quickly integrated into a landing page for lead generation.

  • Enhanced conversions: Landbot's conversational approach has resulted in better conversions for businesses, making it a more effective tool than traditional forms.

  • Flexibility in design and integration: Landbot provides flexibility in design, integration, and conditional branching, making it a valuable tool for businesses dealing with complex interdependent systems.

  • Affordable with amazing features: Landbot offers a cost-effective solution with a wide range of features, making it a superior choice for businesses looking to leverage chatbot technology.

  • User-friendly and easy to manage: Landbot is an excellent and user-friendly chatbot creator, suitable for both novices and experts. It is simple to use and manage, making it an ideal tool for businesses of all sizes.

Cons from reviewers

  • Complex CNAME setup: Setting up a custom CNAME in Landbot could be simpler and more user-friendly

  • High cost per seat: The cost per seat can become unreasonable, especially for businesses managing several clients with large sales teams

  • Poor customer service: Some users have reported poor customer service after purchasing the product, with slow response times and lack of support

  • Limited language support: The chatbot is only available in English, which can be a barrier for non-English speaking users

  • Limited integration with Email Service Providers: Landbot currently only integrates with MailChimp, and integration with other ESPs requires an additional cost through Zapier.

Main features

Starting Price

$33

/ month

Free Plan

No

Multilingual support

Easy deployment

Powerful analytics

Human takeover

CRM integration

Who is Landbot best for according to our reviewers?

  • Small to Medium Businesses: These businesses can benefit from Landbot's affordability and ease of use. It allows them to quickly set up bots and integrate them into their landing pages for lead generation

  • Non-Coding Marketers: Landbot allows non-coding marketers to focus on conversation strategy rather than technical details. Its user-friendly interface makes it easy to start and use

  • Dissatisfied Customers: Some users have had poor experiences with Landbot's customer service after purchase. They found the software user-friendly until they encountered issues, which were not resolved to their satisfaction.

  • Novice and Expert Bot Creators: Landbot is user-friendly and suitable for both beginners and experts in bot creation. It offers power-ups and integrations for developing complex bots with conditional logic

  • Marketing Teams: Landbot's API integrations and conditional branching features are beneficial for marketing teams dealing with complex interdependent systems. However, the cost per seat can be a limiting factor for larger teams

  • Landbot Reviews

    4.4

    Landbot rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.4

    Likelihood to recommend

    4.2

    Features

    24 Landbot Reviews

    4.4 (24 reviews)
    Leave a review
    • Abigail Johnson

      Landbot: A Top-Notch Product with Exceptional Customer Support

      The continuous updates and improvements made by the Landbot team show their commitment to providing a top-notch product. Their customer support is also commendable, always ready to assist with any issues or queries.

      September 16, 2024

    • Ryan D

      Unleash Your Creativity with Landbot!

      I've had an excellent experience using Landbot to build conversational bots. It's an enjoyable tool that enables me to quickly produce impressive results without needing any help. The possibilities with Landbot are limitless, only bound by my creativity. I especially liked using it to create a unique response instead of the typical 404 error message, allowing visitors to chat with the bot to navigate my website. Landbot is user-friendly and fast to set up, enabling me to create professional-looking results without the complexities associated with other bot builders. Once finished, I simply embed it on my site without any need for maintenance. I have no complaints about Landbot - it's easy to use, has a clear dashboard, and allows for quick and excellent results.

      September 10, 2024

    • Megan Johnson

      Landbot: Reasonably Priced Automation for Exceptional Customer Service

      Landbot's pricing plans are reasonable considering the plethora of features it offers. It's a worthy investment for any business looking to automate their customer service

      September 1, 2024

    • Aislinn M

      Top-tier Chatbot Experience!

      I really value the chatbot feature of Landbot, especially its flexibility that allows me to create bots according to my needs. However, I'm puzzled as to why I have to pay to sync it with Facebook Messenger. I also wish there was an Android app available. I'm a big fan of the chatbot interface; it's user-friendly, intuitive, and perfect for new brands and companies that need online customer service. I strongly recommend trying the free version and not just sticking to the landbot.io homepage. My only gripe is that the chatbot is only available in English, which makes it hard for me to recommend to some of my clients who don't speak English. I chose Landbot as an experiment and it's exceeding my expectations.

      August 25, 2024

    • Charlotte

      Effortless Chatbot Creation Tool Tailored for Marketers

      I am using the Landbot chatbot tool on several websites and I find it excellent. However, it's crucial to have a clear plan on how to use it before starting to build your chatbot. As a marketer, not a developer, I initially found chatbot building challenging. But Landbot's user-friendly interface makes it easy and intuitive. They also provide numerous templates to speed up the process. I appreciate the ability to design and brand each chatbot individually, allowing me to use different chatbots on different websites. However, creating a customer-friendly chatbot that doesn't annoy visitors requires significant time and planning. It's essential to map out conversations and responses in advance to avoid any dead ends. The Landbot team responded to my review in May 2019, expressing their commitment to making the process even easier and their pleasure in knowing I enjoy using their tool on multiple websites.

      August 18, 2024

    • Beverly S

      Landbot's Analytics: Understanding Customers Better

      The analytics feature of Landbot provides insightful data, helping us understand our customers better and tailor our services accordingly

      August 13, 2024

    • Lawrence R

      Enhanced Efficiency: Software's Multitasking Mastery

      The software's ability to handle multiple conversations simultaneously has increased our efficiency exponentially

      August 3, 2024

    • Sharon Miller

      Top-tier Chat-bot Builder: Landbot

      I believe that Landbot is an excellent and user-friendly chat-bot creator, suitable for both novices and experts. The team at Landbot.io is doing a fantastic job as the software is simple to use and all our team members can manage it. What I value the most are the power-ups and integrations they provide. We have utilized it to develop complex bots with a lot of conditional logic. Even though it takes a bit longer for the chat-bot to save at a certain point, the user doesn't notice any difference. This leads me to believe that the software is also ideal for highly complicated bots. I chose Landbot because it's the most comprehensive solution, easy to use, and offers incredible value for the price. I intend to continue using it as I feel part of the Landbot.io family and am excited to grow with them.

      July 27, 2024

    • Larry Smith

      Landbot Boosts Customer Engagement with Streamlined Workflow Integration

      I've been using Landbot for several months now and the increase in customer engagement has been remarkable. The software's ability to integrate with other platforms like Slack and Mailchimp has streamlined our workflow

      July 22, 2024

    • Megan R

      Customer Service and Support is Disappointing

      I find Landbot to be a functional tool, but the support is terrible. They were very helpful when I was purchasing a package, but after signing the contract, they failed to schedule a kickoff meeting. Now, it takes them days to answer simple questions about implementation.

      July 14, 2024

    • Jordan A

      Truly the ONLY OPTION if you are

      I believe that Landbot is truly the only choice if you're looking for an excellent bot builder system. I've been using it for several years and not only is the tool fantastic, but the customer service is one of the best I've ever encountered. They are quick, proactive, and always willing to help. I highly recommend it. Thank you!

      July 6, 2024

    • Joshua W

      Effortless Subscription Management with Landbot

      I'm absolutely thrilled with Landbot! They've got this fantastic feature where they automatically renew my subscription, ensuring I never miss out on their services. Plus, they've made it so easy for me to manage my plan - I can upgrade anytime I want. And the best part? My card details are securely stored, so I don't have to worry about re-entering them every time. It's just so convenient!

      July 2, 2024

    • Denise A

      Simple and Adaptable!

      Landbot has totally revolutionized our business! The software is simple to initiate and adaptable to manage. However, the shift to coding could be improved. More low-code features would be advantageous. We selected Landbot as its no-code interface was the most intuitive we discovered.

      June 22, 2024

    • Madison E

      Exceptionally Fast Client Service with Landbot

      I find Landbot's client support exceptionally fast and their interface very attractive and user-friendly. Although the price is a bit high for me, I believe it's worth it if it successfully converts prospects.

      June 17, 2024

    • Dylan Miller

      Landbot: The Game-Changer in Customer Query Management

      Landbot has proven to be a game-changer in managing customer queries. Its 24/7 availability ensures no query goes unanswered, improving our customer satisfaction rate

      June 8, 2024

    • Sharon

      Dismal Client Support Experience with Landbot

      I had a poor experience with Landbot's customer service. The software was user-friendly until I faced an issue. They were supportive when I was considering buying, but the customer service was terrible after my purchase. I will never buy it again.

      June 1, 2024

    • Martha Rodriguez

      Improved Customer Service with User-Friendly Chatbot Design

      its user-friendly interface and customizable features have significantly improved my business's customer service. The chatbot design is intuitive and requires no coding skills, making it accessible for all members of my team

      May 27, 2024

    • George Williams

      Landbot Triumphs - Tested Them All

      As a non-coding marketer, I appreciate LandBot as it lets me concentrate on my conversation strategy rather than technical details. Its interface is enjoyable to use. It offers great value and is easy to start with. Using Landbot is completely hassle-free.

      May 18, 2024

    • Margaret M

      Landbot: Exceptional Customer Interaction Automation Tool

      I've found Landbot to be an exceptional tool for automating customer interactions

      May 11, 2024

    • Mireille G

      Review on Landbot: The Bot Builder Software

      I used Landbot to create 2-3 bots and it performed adequately. However, when it came to more complex routes, it became less comfortable to use. I believe it is more suitable for simpler bots.

      May 6, 2024

    • Abigail Rodriguez

      Likely the Top Chatbot in the Industry

      I have been using Landbot for 4 years and it has been an excellent tool for interacting with and collecting sales and after-sales leads for our business. It is user-friendly and they are constantly enhancing the platform. Now, it's even possible to link your bot to Chat GPT via the API. The main advantage of Landbot is its simplicity - I was able to create my first chatbot in minutes by just adding and connecting blocks. Despite its simplicity, I can customize my chatbot and link it to a CRM via a webhook. The only drawback is the price - for advanced features, I have to pay around $80 per month. It's pricey, but worth the cost.

      April 29, 2024

    • Jeffrey Jones

      Enhanced Customer Connections: Landbot's Multi-Language Support

      I appreciate the multi-language support offered by Landbot, it has helped us connect with a diverse customer base

      April 23, 2024

    • Madison A

      An Excellent Website Engagement Tool: Landbot

      I find Landbot to be a fun and easy-to-use tool. I've used it on my website to qualify leads, replacing a contact form, and I envision using it for customer surveys in the future. However, I wish it could integrate with more Email Service Providers (ESPs) like ActiveCampaign, as it currently only integrates with MailChimp. There is an option to integrate through Zapier, but it comes with an additional recurring cost that I'm not always willing to bear. Despite this, I'm excited about the future of Landbot. It's a great tool for engaging website visitors, has a customizable design, and some advanced features. The only downside is its limited integration with ESPs and it can be a bit pricey depending on your plan. The Landbot team responded to my review, expressing their gratitude and assuring me that they are working hard to improve their product and its integrations.

      April 16, 2024

    • Amanda D

      Streamlining Lead Generation with Landbot

      My experience with Landbot has been incredibly smooth. The setup, styling, and integration processes are top-notch, matching any other system I've used. I value the flexibility in design, integration, and conditional branching that Landbot provides. We often deal with complex interdependent systems and Landbot has seamlessly fit in like a missing puzzle piece. However, the cost per seat can become unreasonable and I would like to see a business account option to remove this limitation. Currently, we can't offer this feature to the number of clients we have using Landbot. It feels somewhat restrictive only being able to offer this as a lead flow system without live takeover due to the increasing costs when managing several clients with large sales teams. I chose Landbot for its ease-of-use, scalability, and attractive setup and design options. Switching to Landbot has made scaling to our clients' needs mostly painless from start to finish.

      April 15, 2024