HelpCrunch Promo Code

HelpCrunch pricing

HelpCrunch features

• Feedback collection

  Get insights into what your customers are thinking with feedback collection tools that enable you to gather their opinions and make informed decisions.

• Mobile apps

  Stay connected with your customers on the go with mobile apps that enable you to manage conversations, monitor feedback, and provide instant support.

• Help desk

  Simplify your customer support efforts with a comprehensive help desk that streamlines your communication and tracks all customer interactions.

• Email marketing

  Grow your business with targeted email campaigns that help you to engage with your audience and increase conversions.

• Integrations

  Integrate with your existing tools and platforms to increase your productivity and simplify your workflow.

• Reporting and analytics

  Monitor your performance and track your progress with detailed reporting and analytics that provide actionable insights and help you to make data-driven decisions.

• Live chat

  Connect with your customers in real-time through a live chat feature that allows you to quickly respond to inquiries and provide exceptional customer service.

• Automated messages

  Save time and streamline your workflow with automated messages that provide helpful information and callbacks to customers.

• Joe N

  Outstanding Customer Service Tool

  I decided to stick with HelpCrunch mainly because of the excellent customer service I received both before and after becoming a customer. If the customer service had been subpar, I would have continued using my previous product. HelpCrunch allows my customers to reach me with any questions they have about my offerings or anything on my website in general. I appreciate the instant messaging feature on the app and the ability to respond to customers even after they've left the site. However, I'm not happy with the fact that I can't change the subdomain. Despite having my widget on multiple sites, I'm unable to alter the subdomain. I chose HelpCrunch for its quick and responsive customer service and because I was offered a lifetime deal. The customer service was top-notch. The vendor responded to my review, acknowledging my feature request regarding subdomains and assured me that they would start working on it soon.

  September 17, 2024

• Samuel

  Experiencing Proactive Customer Support with HelpCrunch

  After signing up for a demo account with HelpCrunch, I was thrilled to see how proactive they were in their communication! They regularly kept in touch, ensuring I was updated with all the latest features and offerings. This gave me a real insight into their commitment to customer support.

  September 10, 2024

• Blythe S

  The Power of Automated Messages: A Sales Executive's Perspective

  As a sales executive, I find the automated messages feature extremely useful in nurturing leads and converting them into customers

  September 3, 2024

• Sarah D

  Overall Satisfaction with HelpCrunch

  Since using HelpCrunch, I've noticed a significant improvement in the quality of our customer communications during business hours. It's comforting to know that our customers are getting the information they need. However, managing communications outside of business hours is a challenge. Customers don't seem to understand when they're not interacting with a live agent and end up leaving messages. I also wish there was a feature that allowed me to see a list of customers browsing our website before they initiate a chat, to better understand their needs. I chose HelpCrunch for its customizable features. I switched from my previous software because it was slow, unstable, and often required updates to fix major issues. The vendor suggested using an offline form and message to help customers understand when our team is offline and offered assistance via chat for this and any other issues.

  August 26, 2024

HelpCrunch: Pros & Cons

Why is HelpCrunch better than other Customer Support software?