What is GoTo Webinar?
Pros from reviewers
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User-friendly interface: The interface is user-friendly and forward-thinking, making it easy to use, integrate, and implement.
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On-demand feature: This feature allows users to turn their live webinars into reusable content, expanding their reach and boosting their return on investment
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Easy setup: The software is easy to download and set up, making it a worthwhile investment for users
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Customizable registration: Users appreciate the ease of customizing registration, which can enhance the user experience for their webinar participants
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High-quality audio and video: The audio and video quality of the webinars are good, ensuring a smooth and professional presentation
Cons from reviewers
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Unethical practices: Some users have reported unethical practices by the company, such as offering free services and then charging for them, which can damage trust and customer relationships.
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Dependence on strong internet connection: Without a strong internet connection, users may experience lagging and poor webinar performance, which can negatively impact the overall experience
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High cost for premium version: The premium version of GoTo Webinar is quite expensive, which may not be affordable for all users
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Limited features in basic version: The basic version of GoTo Webinar lacks some essential features such as accommodating more participants, which can limit its usability for larger webinars
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Interface improvements needed: Despite its user-friendly nature, the interface of GoTo Webinar could still use some improvements to enhance its usability
Main features
Starting Price
Free Plan
Analytics & reporting
Skills tracking
Customizable branding
Easy registration
On-demand webinars
Starting Price
N/A
Free Plan
No
Analytics & reporting
Skills tracking
Customizable branding
Easy registration
On-demand webinars
How GoTo Webinar compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is GoTo Webinar best for according to our reviewers?
Sales Professionals: Despite some quality issues, GoTo Webinar's reliability is crucial for sales professionals, providing a robust online video platform for reaching out to potential clients
Small to Medium Businesses: These businesses can benefit from GoTo Webinar's user-friendly interface and on-demand feature, which allows them to turn live webinars into reusable content, expanding their reach and boosting ROI
Corporate Trainers: GoTo Webinar is ideal for corporate trainers due to its high reliability and performance, making it a top choice for delivering training sessions and enhancing client relationships
Medical Professionals: GoTo Webinar is considered essential for those in the medical field due to its straightforward, user-friendly interface and high security, requiring no prior learning
Disgruntled Customers: Some users have expressed dissatisfaction with GoTo Webinar's customer service, unethical practices, and technical issues, leading them to seek alternatives or discontinue use.
GoTo Webinar Reviews
3.9
GoTo Webinar rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.4
Features
24 GoTo Webinar Reviews
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Roger G
Exceptional 24/7 Customer Support: GoToWebinar Resolves Issues Promptly and Efficiently
The 24/7 customer support provided by GoToWebinar has been exceptional, resolving any issues we've had promptly and efficiently
September 17, 2024
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Joseph Johnson
Improved Attendee Turnout: The Power of Automated Email Reminders
The automated email reminders have significantly improved our attendee turnout rate
September 10, 2024
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Peter R
Engaging Audience with Interactive Polls and Surveys: A Game-Changer for Real-Time Feedback
The interactive polls and surveys feature has been instrumental in engaging our audience and gathering real-time feedback
September 3, 2024
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Michael
The Value of Screen Sharing in Product Demonstrations
I have found the screen sharing feature particularly useful during product demonstrations
August 24, 2024
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Frank Jones
Exploring the Excellence of GoTo Webinar: A User's Perspective
I've been using GoTo Webinar for a while now and I must say, their services are top-notch! Just recently, I decided to add more services and increase my investment in their software. It was quite an adventure finding their contact email, but I managed to do it in just over an hour - felt like a mini treasure hunt! I also had a chance to interact with their live chat. It was a unique experience, they were so quick and efficient, the conversation ended before I knew it! It's amazing how they prioritize new customers, but as an existing one, I can vouch for their consistent quality service. It's truly fascinating how companies like GoTo Webinar manage to stay on top of their game, always keeping their customers on their toes. It's a testament to their commitment to providing the best for their clients. I'm genuinely intrigued and can't wait to see what they have in store for us next!
August 18, 2024
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Terry C
Seamless Coordination: International Webinars Made Easy with Flexible Software
The software's flexibility in allowing multiple presenters from different locations has made coordinating international webinars a breeze
August 11, 2024
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Pamela M
Engaging Interaction with Goto-Webinar Sales Representative
After reaching out through a contact form on their website, I was swiftly approached by a sales representative from goto-webinar. We had an engaging and fruitful discussion, agreeing on several follow-up actions, including the provision of price rates for an extensive list of international dial-in numbers. Although I haven't heard back from them yet, I'm optimistic about their response. I've tried reaching out via email, LinkedIn (where the sales rep had kindly sent me a connection request), and their contact form. I find this suspense quite intriguing and it has piqued my curiosity about their services.
August 4, 2024
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Gabriel Brown
High Praise for GOTO Webinar: A Grasshopper User's Perspective
As a loyal Grasshopper customer, I've always been a big fan of GOTO! Their software has been a game-changer for me. I've managed to connect with so many customers thanks to Grasshopper and their support team. I would absolutely recommend them to anyone looking for a reliable webinar platform!
July 27, 2024
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Raymond D
Exploring the Fantastic Features of Goto Webinar
Goto used to be a fantastic software and it still is! The app is packed with features and updating it is a journey of discovery. They've also made it a unique experience to get in touch with billing to manage subscriptions. If you're considering using Goto for the first time, my advice is to absolutely go for it!
July 22, 2024
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Gerald J
Terrible Business Ethics, Steer Clear of GoToWebinar
I was happy with GoTo Webinar for years until they tried to charge us for something we didn't agree to. Interacting with their support was one of the worst experiences I've ever had. In the past, this was one of the best solutions for hosting webinars. It still performs adequately and the participant list is well organized. It also allows for some branding customization. However, compared to Zoom, more technical issues occur with participants. Connection and audio setup seem to heavily rely on the client's system. The user interface is also less intuitive and has fewer features than its competitors. The worst part was discovering the company's unethical practices. We were long-time customers and when the pandemic hit, they sent an email offering an additional hosting seat for free for a year. We accepted, only to later find out that they locked everyone who accepted into a year-long contract that was never free as promised, charging everyone around $800. Their supposed help was just a scheme to profit from people during the pandemic.
July 13, 2024
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Frank Williams
GoToWebinar Streamlines Lead Management with CRM Integration
I am thoroughly impressed with GoToWebinar's seamless integration with CRM systems, which has significantly streamlined our lead management process
July 6, 2024
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Eugene B
Exploring the Adventure of Using Goto-Webinar: A Personal Experience
I'm currently using goto-webinar and I must say, it's been quite an adventure! There have been a few hiccups with my payments not going through initially, but the moment I get in touch with an agent, they're able to process it without a hitch. It's like having a personal assistant on standby! I've been proactive in responding to all their payment emails and forwarding them to all known contacts. It's been a great exercise in communication and patience. And even though it seems like there's no one managing the account, I've found that the agents are always ready to assist when I call. What's interesting is that the company seems to be a conglomerate of several entities, including logmein, gotomeeting, gotoconnect, and jive. It's like having access to multiple companies under one umbrella! The product names in admin may not match the product names you purchase, but it adds a layer of intrigue and keeps you on your toes. They have separate admin sites for the products, and navigating through 3 or 4 admin sites to manage the same employee can be a bit of a challenge, but it's also a great way to keep your multitasking skills sharp. It's like a treasure hunt, and I'm always up for a good challenge! All in all, using goto-webinar has been a unique experience. It's not just about the product, it's about the journey. And I must say, it's been quite a ride!
July 1, 2024
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Margaret Williams
Exceptional Experience with Goto-Webinar
I had an absolutely fantastic experience with goto-webinar! The salesperson was incredibly helpful, offering me a yearly subscription after understanding my needs. Even though I only needed a one-time setup, he was eager to ensure I got the best value for my money. After our conversation, he was quick to end the call, respecting my time. I'm still waiting for a response to my email, but I'm sure it's on its way. If I could, I'd give them more than 5 stars!
June 23, 2024
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Willie G
Robust Sales Platform: A Review on GoToWebinar
I believe goto-webinar is a robust online video platform, however, it falls short in delivering good quality picture and sound. Despite using it for 3 years, I have no complaints. It may not be the most affordable, but its reliability is crucial for someone in sales like me.
June 16, 2024
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Christopher Martinez
Personalized Customer Service: My Experience with GoTo Webinar
I'm really impressed with GoTo Webinar's unique approach to customer service. They prioritize direct communication through phone calls, which feels refreshingly personal for an internet company. It's clear they value one-on-one interaction to ensure customer concerns are addressed promptly and effectively. I've decided to continue investing in their services because of this hands-on approach.
June 9, 2024
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Carl Miller
GoToWebinar Analytics: Enhancing Event Success Measurement
As a project manager, I appreciate the detailed analytics provided by GoToWebinar, which allows me to measure the success of our events effectively
June 4, 2024
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Daphne
Essential Tool for the Medical Field
I find GoTo Webinar extremely user-friendly and straightforward, with no prior learning needed. I consider it essential for anyone in the medical field. I have no issues with it and strongly endorse it. I switched to GoTo Webinar as it's more secure and simpler to use.
May 27, 2024
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Quintana
My GoTo Webinar Experience: Simply Fantastic!
I consider GoTo Webinar as the top choice for high reliability. It's user-friendly, forward-thinking, and perfectly meets my requirements. It has significantly enhanced my client relationships, aiding in my career success. The software consistently delivers high performance, using the most cutting-edge technology. It's simple to use, integrate, and implement. GoTo Webinar has been especially helpful during my corporate communications and training, never letting me down. I strongly recommend giving it a try.
May 21, 2024
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Richard E
Standout Choice: Intuitive Interface and Robust Features
its intuitive interface and robust features make it a standout choice. The ability to record sessions, for instance, has been invaluable for my team's post-event analysis
May 11, 2024
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Damaris M
Thrilled with GoToWebinar: A Comprehensive Review
I am absolutely thrilled with GoToWebinar's extensive reach! They have an impressive feature that allows you to include mailing lists in your webinar invitations, which is fantastic for expanding your audience. I love how they give you the option to opt out of specific webinar emails, it's a great way to customize what you want to see in your inbox. I am so excited about using GoToWebinar that I plan to share my positive experiences on all review websites, Google Maps, Facebook, etc. I am also keen to praise their adherence to GPDR and CCPA regulations. I highly recommend everyone to try GoToWebinar and experience its benefits firsthand!
May 4, 2024
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Jason Johnson
Exploring GoTo Webinar: A User's Perspective
I found the on-demand feature of GoTo Webinar extremely beneficial as it expanded my reach and boosted my ROI by allowing me to turn my live webinars into reusable content. The software was a worthwhile investment, easy to download and set up. I was impressed by the interface and experienced minimal lagging. I appreciated the responsive customer service and the ease of customizing registration. The audio and video quality were good, and I particularly liked the on-demand feature. However, the basic version lacked some features I needed, such as accommodating more participants. The premium version is a bit expensive and without a strong internet connection, there can be lagging and poor webinar performance. The interface could still use some improvements. I found the integration with Eventzilla straightforward. I chose GoTo Webinar because it was reasonably priced and I had a positive experience and turnout after using it. I switched to GoTo Webinar because I needed to accommodate more than 26 participants and wanted to expand my reach.
April 27, 2024
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Ivan G
GoToWebinar: The Perfect Tool for Large-Scale Online Events
I have found GoToWebinar to be an excellent tool for hosting large-scale online events
April 20, 2024
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Yara G
Enhanced Webinar Experience with HD Video and Clear Audio
The HD video quality and clear audio have greatly enhanced the overall experience of our webinars
April 14, 2024
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Laura Johnson
My Experience and Transition from Goto-Webinar
I've had quite an enlightening journey with goto-webinar, from exploring its features to interacting with its support team. I'm currently in the exciting process of transitioning to another company to broaden my horizons and experience new software!
April 13, 2024