Cash App is a mobile payment service by Square, Inc., enabling users to transfer money via a mobile app. It offers features like direct deposit, Bitcoin purchasing, and a debit card named Cash Card. The user-friendly interface simplifies tasks like bill splitting, rent payment, or tipping professionals. It's accessible in the US and the UK.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Cash app?
  • 04How Cash app compare to similar software?
  • 05Who is Cash app best for according to our reviewers?
  • 06Cash app Reviews

What is Cash app?

Cash App is a mobile payment service developed by Square Inc. that allows users to transfer money to each other using a mobile app. It's available on iOS and Android platforms and also enables users to invest in stocks or Bitcoin directly from the app. The app includes a free debit card, known as Cash Card, for purchases or ATM withdrawals. It also offers Cash Boosts for instant discounts at selected retailers. The app is user-friendly, secure, and fast, making it an excellent tool for managing personal finances. However, it's only available in the US and the UK. Special promotions are available on Cash App and similar software for simplified financial transactions.

Pros from reviewers

  • Secure transactions: Cash App is known for its secure transactions, providing users with peace of mind when transferring money. This feature is particularly appreciated by users who have had negative experiences with other payment apps

  • Quick and easy setup: Users love the simplicity and speed of setting up a Cash App account. This makes it ideal for last-minute transactions, such as ordering food from a restaurant before it closes

  • Ideal for splitting bills: Cash App is perfect for splitting bills at restaurants or for shared services like Uber rides, making it a convenient tool for social situations.

  • User-friendly interface: Cash App's simple interface makes it easy to use, even for those who are not tech-savvy. This is a major advantage for users who value ease of use in their payment apps

  • Popular among peers: Many users choose Cash App because it is widely used among their friends and clients, making payments easier to send and receive

Cons from reviewers

  • Security concerns: Despite its popularity, some users have raised concerns about the security of Cash App. There have been instances of accounts being easily hacked, potentially locking users out of their own accounts with no way to recover their funds

  • Inability to retract payments: Once a payment has been sent through Cash App, it cannot be retracted. This can be problematic if money is accidentally sent to the wrong person or if a user falls victim to a scam

  • Limited deposit methods: Cash App has been criticized for its limited deposit methods. Some users have reported difficulties in depositing money into their accounts, even when using a personal debit card under their own name. This can be a significant inconvenience for users who need to make quick payments or transfers

  • Regulatory changes: Some users have reported that changes in IRS regulations have made Cash App less user-friendly than it used to be. This can make the app less appealing for those who value simplicity and ease of use in their financial transactions.

  • Subpar customer service: Many users have reported poor experiences with Cash App's customer service. Issues range from unhelpful responses to a lack of communication altogether. This can be particularly frustrating when dealing with financial transactions and disputes

Main features

Starting Price

N/A

Free Plan

No

Boosts

Ease of Use

Investment in stocks and Bitcoin

Debit Card Cash

Security

Who is Cash app best for according to our reviewers?

  • Small Business Owners: These users appreciate the ease and speed of transactions that Cash App provides, making it ideal for tracking payments and income. They also value the lower fees compared to other payment apps

  • Casual Users: These individuals use Cash App for personal transactions such as splitting bills at restaurants or for Uber rides. They appreciate the simplicity and user-friendliness of the app, but express concerns about customer service and security

  • Frequent Users: These users have adopted Cash App as their primary bank account for all transactions. They appreciate the ease of sending and receiving money, but have concerns about the quality of customer service

  • Dissatisfied Users: This group has had negative experiences with Cash App, citing issues with customer service, account access, and dispute resolution. They express frustration with the app's functionality and policies, and advise caution when depositing money.

  • Parents and Teenagers: Cash App is seen as a useful tool for teenagers to manage their money, with the app allowing them to use a debit card for purchases while parents can oversee their budget. However, they caution about the inability to retract money once sent

  • Cash app Reviews

    4.0

    Cash app rating

    4.5

    Ease of use

    3.5

    Customer service

    4.3

    Value for money

    4.2

    Likelihood to recommend

    4.3

    Features

    24 Cash app Reviews

    4.0 (24 reviews)
    Leave a review
    • Christian Brown

      Convenient Salary Deposits and Exciting Stock Investment: A Cash App Review

      now, I can have my salary deposited straight into my Cash App account. The stock investment feature is another highlight

      September 15, 2024

    • Judson

      Efficient Issue Resolution and Simplified Bill Payments

      whenever I've had an issue, they've responded promptly and resolved it efficiently. Lastly, the ability to pay bills directly from the app has simplified my monthly bill payments

      September 10, 2024

    • Nancy Johnson

      Efficient for Cash Transfers

      I find Cash App to be an excellent alternative to PayPal. I use it to send money to my family and friends, and it's a great tool for teenagers to manage their money. The app allows them to use a debit card for purchases while parents can oversee their budget. However, caution is needed when sending money as it cannot be retrieved once sent. Cash App is also a secure way to transfer money from a bank account to a card, minimizing the risk of credit card theft and fraud. The app lets me control exactly how much money to put in my account and if the money isn't there, the charge won't go through. It's also great for sending money quickly. However, I find the customer service via the app to be inadequate, particularly when dealing with money issues. There should be a way to instantly contact customer service and speak to a human. Also, the inability to retract money if sent to the wrong person is a downside.

      September 1, 2024

    • Judy M

      Recovering Lost Funds with CashApp's Exceptional Customer Support

      I had an unexpected experience with CashApp where all my funds seemed to have disappeared! But, the customer support team was absolutely fantastic. They worked tirelessly to help me recover my funds. With their assistance and the use of my photo ID, I was able to retrieve everything! I'm so grateful for their dedication and support.

      August 24, 2024

    • Alan R

      Cash App: The Go-To for Easy Payment Tracking

      I adore the Cash App. I've never encountered any problems with it and it simplifies tracking payments and income for me. I utilize it for my business several times a week, ensuring I'm getting paid and interacting with the right individuals. I've never had any issues with payments or transfers and I intend to keep using this app in the future. It's incredibly fast and easy to comprehend. I don't have much to criticize, as I've never had a problem with this app. However, based on others' experiences, I believe that introducing a security policy for cases when money is sent to the wrong person could provide an extra layer of security and persuade more people to adopt this as their main method of payments or banking.

      August 20, 2024

    • Alexis Rodriguez

      Exploring the Journey and Potential of Cash App: A User's Perspective

      I've been using Cash App for over 2 years and it's been an interesting journey. There was a time when my account was closed, which was a surprise, but it was due to a misunderstanding about the T&C. It was a learning curve for me, and I appreciated the opportunity to understand the rules better. When I opened a new account, I had an incoming bitcoin payment that was initially rejected by Cash App. It was a bit of a hiccup, but it gave me a chance to explore other wallet options. Cash App even allowed me to choose the transaction speed, which was a unique feature. It did take a bit longer than expected, but it was a fascinating insight into how the mempool works and the impact of transaction fees. Their customer service may not always be immediate, but they've always come through for me in the end. It's clear that they're working hard to improve their services and I'm excited to see how they evolve. I've heard some people predict that Cash App might become obsolete by the end of 224, but I believe they're just getting started. Their unique approach to transactions and commitment to improvement is something I admire. I would highly recommend using Cash App, it's been a great learning experience for me!

      August 10, 2024

    • Olivia

      Cash App Boosts: Saving Money on Online Shopping.

      it's like having a debit card directly linked to my Cash App balance, which is perfect for online shopping. The Boosts feature has saved me a significant amount of money

      August 6, 2024

    • Gabriel E

      Absolute Worst Payment App Experience!

      This is the worst payment app I've ever used. I attempted several times to deposit money into my account, but all my attempts were blocked, despite using a personal debit card under my name, which is the same name registered on the Cash App. The customer service was extremely unhelpful, refusing to answer my questions or help resolve my deposit transfer issues, claiming it was for the protection of my account. After blocking four of my deposits, they told me I needed to build up a history first. The app's functionality is very limited, as are the instructions. Compared to Venmo, Paypal, or Zelle, this payment app is a joke. It's an overly simplistic cash movement system. I was never able to deposit money into my account, so I couldn't use it. There are only a limited number of ways to deposit money into the account. They suggested I go to a store that accepts Cash App, pay cash to them, and then they could transfer it to my account.

      July 29, 2024

    • Frank A

      Improved Accessibility and Convenience with Cash Card Feature for Bitcoin Transactions

      as someone interested in cryptocurrency, this has made buying and selling Bitcoin much more accessible. I've also found the Cash Card feature to be very convenient

      July 21, 2024

    • Marie Johnson

      Top-Notch in Its League

      I appreciate the ease of sending or receiving money with Cash App, despite the weekly transfer limits.

      July 13, 2024

    • Porter M

      Flawless Bitcoin Trading Feature

      I've used it multiple times when I was in a pinch and it worked flawlessly. The Bitcoin trading feature is also a great addition

      July 6, 2024

    • Michelle E

      Experiencing Cash App's Exceptional Customer Support: A Personal Account

      I've had a truly unique experience with Cash App's support team recently. I had a bit of a hiccup with a package I ordered - a pair of headphones that unfortunately got stolen before it reached me. The company I ordered from suggested I take up the issue with Cash App, and I must say, their process is quite streamlined. I reached out to them five times, and each time, they were prompt in their response. They assured me that they were investigating my claim, which I found quite reassuring. It's not every day that you find a company that takes every dispute seriously. They concluded that no error had occurred on their end, and while it wasn't the outcome I was hoping for, I appreciated their thoroughness. Cash App is a company that truly stands by its policies and procedures. They've shown me that they value their users by taking the time to look into every claim. I would definitely recommend them for their commitment to their users and their unwavering dedication to maintaining a fair and transparent process.

      July 2, 2024

    • Wayne

      Cash App: Effortless Peer-to-Peer Payments Solution

      My overall experience with Cash App has been largely positive and I would recommend it to anyone looking to avoid ATM trips to collect money from friends. It's ideal for splitting bills at restaurants or for Uber rides. However, the customer service leaves much to be desired and it's virtually impossible to get someone on the phone. What I value most about this software is its user-friendliness and popularity. Most of my friends, clients, and others use this app daily. My least favorite aspect is the subpar customer service and the fact that it can be easily hacked, potentially locking me out of my own account with no way to recover my funds. I chose Cash App over other options because more of my friends and clients use it, making payments easier to send and receive. I primarily switched to Cash App because more of my friends were using it.

      June 22, 2024

    • Carol E

      Secure Transactions and Excellent Customer Service

      I feel safe knowing that my transactions are encrypted and my account is protected by a PIN or Touch ID. The customer service has been excellent

      June 17, 2024

    • Charlotte B

      Exemplary Customer Service Experience with Cash App

      I recently had an unexpected charge of sixty-one dollars from a store I don't usually shop at through Cash App. To my surprise, they handled my dispute with such professionalism! I can confidently say that Cash App is my go-to app for online transactions, only second to Credit Karma in terms of security! I would highly recommend keeping your hard-earned money in this app, it's as safe as keeping it under your mattress! These guys are absolute lifesavers!

      June 11, 2024

    • Teresa F

      Convenient Discounts and Streamlined Paychecks: A Cash Card Review

      by using my Cash Card at participating retailers, I've been able to get instant discounts. The direct deposit feature has streamlined my paycheck process

      June 1, 2024

    • Margaret Brown

      Exceptional Customer Service Experience with Cash App

      Cash App has the most unique customer service I've ever experienced. They are incredibly efficient, often responding with automated messages that are designed to address common issues swiftly. They have a knack for wrapping up conversations promptly, ensuring that no time is wasted. If I could, I'd rate them more than 5 stars! They truly value your time and make every second count.

      May 27, 2024

    • Anna D

      Unraveling the Mystery: The Thrilling Game of Transactions on CashApp

      I've recently discovered an intriguing feature on CashApp that really keeps me on my toes! It's like a thrilling game where someone might ask me to send money to a third party and then share a screenshot. It's a fascinating twist because when I report it, it appears as if the third party had no interaction with me and the original person had no financial transactions. It's like a mystery novel! And the best part? CashApp keeps the suspense alive by not removing the person. It's a unique experience that keeps me engaged and alert. I'm really enjoying this adventurous side of online transactions!

      May 19, 2024

    • Sharon Jones

      Easy Money Transfers with Instant Deposits

      its intuitive interface makes it easy to send and receive money, even for a non-tech savvy person like myself. The instant deposit feature is a lifesaver when I need funds immediately

      May 14, 2024

    • Rachel Jones

      Exciting Improvements and Unique Services from Cash App

      Cash App provides an incredibly unique payment service! They updated my card services, which was a surprise, but it's clear they're making strides to improve their app. This is completely commendable and I'm excited to continue using their app!

      May 7, 2024

    • Bobby Jones

      Exceptional Customer Service Experience with Cash App

      I'm absolutely thrilled with Cash App's customer service! I've reached out to them five times to change my Cash App name and hashtag, and each time they've promptly responded and assisted me. It's the best customer service experience I've ever had!

      April 29, 2024

    • Stephen S

      Cash App: Empowering Small Investments with Top-Notch Security

      it's allowed me to start investing in stocks with as little as $ The security features on Cash App are top-notch

      April 21, 2024

    • Rose M

      Cashing In Big Time with Cash App!

      I absolutely love Cash App. It's secure, quick, and incredibly easy to set up. I once had to make a payment in less than a minute and it was so simple to add the recipient. This allowed us to order food from a restaurant before it closed. I've had bad experiences with Venmo, including a time when it held $900 I sent to my girlfriend for three days. She had to call them to complete the transfer. I appreciate how easy it is to send money to new people with Cash App. I also use Zelle, but only because they don't take a portion of the funds. However, Zelle often has issues and can take days to process. Cash App is reliable. I once had a problem changing the debit card linked to the app, but it corrected itself after a few weeks. I chose Cash App because it's more secure and has a simple interface. I initially thought it was a bootleg version of Venmo, but I was wrong.

      April 14, 2024

    • Sandra Davis

      Managing Finances Made Easy with Cash App

      I've found Cash App to be an incredibly user-friendly platform for managing my finances

      April 13, 2024