What is WebTitan?
Pros from reviewers
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Cloud-based solution: WebTitan offers a completely cloud-based solution, which is particularly beneficial during situations like the COVID-19 pandemic, where physical access to the office may not be possible. This feature allows for changes to be made to filtering remotely.
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Effective internet security: WebTitan is a preferred solution for securing internet connections and safeguarding computers from spam and malicious attacks. It effectively filters internet activities and blocks suspicious traffic on both work and personal computers
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Affordable: WebTitan is a cost-effective solution compared to its competitors. It offers the same functionality, design, administration, and customer service without sacrificing affordability
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Flexible and adaptable: WebTitan offers both site and agent-based options, enabling businesses to filter web content both inside and outside the corporate network. It's relatively easy to deploy at different reporting levels to accommodate all scenarios
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User-friendly interface: The software has an easy-to-navigate user interface, making it accessible even for non-technical users. It offers a comprehensive blocking system for the entire site, while also providing instant access for staff through PIN codes
Cons from reviewers
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Disorganized portal layout: Some users have reported that the layout of the portal is somewhat disorganized and not as intuitive as they would prefer. Although they managed to navigate it eventually, the initial setup can be a bit confusing
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Challenging updates: In an educational context, the constant need for updates to black and white lists to block and allow different websites can be challenging. Although there is a feature that allows staff to use a PIN to access a site for an hour, this does not completely alleviate the workload
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Integration issues: While WebTitan is generally easy to integrate, some users have encountered issues when trying to integrate it with their existing endpoint protection software, particularly for Mac users
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Limited support options: Despite the effectiveness of WebTitan in securing internet connections and blocking suspicious traffic, the support team is somewhat unresponsive with limited communication channels. Users can only contact them via email, with no options for phone or live chat support
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Gaps in user request matching: Without an agent on the workstation, there are some gaps in user request matching. This can be a disadvantage for businesses that need to filter web content both inside and outside the corporate network.
Main features
Starting Price
Free Plan
Web content filtering
User-based policies
Cloud-based
Malware protection
Reporting and analytics
Starting Price
N/A
Free Plan
No
Web content filtering
User-based policies
Cloud-based
Malware protection
Reporting and analytics
How WebTitan compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is WebTitan best for according to our reviewers?
Small to Medium Businesses: These businesses can benefit from WebTitan's affordability and comprehensive blocking system. The software is easy to use and provides instant access for staff through PIN codes. However, they may face some challenges during the initial setup and may find the portal layout somewhat disorganized
Educational Institutions: Schools and universities can use WebTitan to monitor and control internet activities on both work and personal computers. The software is particularly useful in an educational context for its feature that allows staff to use a PIN to access a site for an hour, minimizing teaching disruptions. However, constant updates to black and white lists may be required
Large Enterprises: Large businesses can benefit from WebTitan's enterprise-grade solution, offering both site and agent-based options. It's relatively easy to deploy at different reporting levels to accommodate all scenarios. However, there are some gaps in user request matching without an agent on the workstation.
Remote Workers: For those working remotely, especially during the pandemic, WebTitan offers a completely cloud-based solution, allowing changes to filtering without having to physically go to the office. However, they may desire the ability to duplicate an existing policy to create a new one
IT Administrators: WebTitan is a useful tool for IT administrators due to its easy integration and satisfactory support. It is effective in monitoring student BYOD and offers informative reports and dashboards. However, they may encounter issues integrating with existing endpoint protection software
WebTitan Reviews
4.6
WebTitan rating
4.8
Ease of use
4.8
Customer service
4.2
Value for money
4.8
Likelihood to recommend
4.5
Features
19 WebTitan Reviews
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Mireille
Enhancing Customer Trust with WebTitan's SSL Inspection
As a financial institution, we've leveraged WebTitan's SSL inspection feature to ensure secure online transactions. It has greatly enhanced our customers' trust in our digital services
August 12, 2024
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Jovie S
Great Product with Efficient Support
I find WebTitan's support efficient as they offer quick assistance and have an excellent product. However, I think some features need domain-specific customization.
August 4, 2024
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Janet C
G&S Computing Experience with WebTitan: A Tale of Unmet Promises
Initially, my experience with WebTitan was positive. However, their support has since become one of the worst I've encountered among all our software vendors. We've had an unresolved issue for over a month, and despite our patience for a solution, the support team simply closed the ticket. The response time is over a week, the reporting is subpar, and since the portal upgrade, we can't even load our client's policy page. We've been promised solutions for weeks to no avail. Now, we're contemplating cancelling the service and switching to another solution with superior support and features. I'm extremely dissatisfied.
July 28, 2024
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Paul Garcia
SpamTitan: Our Top Pick for Anti-Spam Solutions
In the past, I used other solutions that were difficult to manage and produced many false positives. However, with SpamTitan, everything is under control. I had a few spoofing issues, but the support team guided me to the correct settings. I'm currently using the Cloud version of the software. It's quite user-friendly and offers many configurable options to handle all aspects of email security. The support team is quick and always finds solutions to the problems I encounter. Nowadays, I can't live without an anti-spam solution, so it's crucial that the tool is efficient and easy to use. I have no complaints, except for the desire to have the ability to go back further in time in the quarantine zone. I understand this would require a lot of storage, but it's the only improvement I can think of. I initially chose WebTitan because of its pricing. I switched to WebTitan due to too many unresolved issues with my previous solution.
July 22, 2024
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Brittany F
WebTitan: A Cost-Effective and Scalable Internet Security Solution for Non-Profits
As a non-profit organization, we've found WebTitan to be a cost-effective solution for our internet security needs. Its cloud-based deployment meant no additional hardware costs and easy scalability
July 14, 2024
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Billy
Superb Enterprise DNS Proxy: WebTitan
I believe that WebTitan is a great product for its price. It provides excellent support and is generally an enterprise-grade solution. It offers both site and agent-based options, enabling businesses to filter web content both inside and outside the corporate network. It's relatively easy to deploy at different reporting levels to accommodate all scenarios. The most basic reporting detail can be implemented in just a few hours. However, there are some gaps in user request matching without an agent on the workstation. I chose WebTitan for its pricing and features. I also found that Cisco was too sensitive.
July 8, 2024
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Persephone S
WebTitan: Ensuring Safe Online Environment for Students
As a school administrator, WebTitan has been invaluable in ensuring a safe online environment for our students. Its category-based filtering makes it easy to block inappropriate content
June 29, 2024
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Eric G
WebTitan: Seamless Integration, User-Friendly and Reliable Support
I find WebTitan to be effective and easy to use. It was straightforward to integrate and the support provided was satisfactory. I encountered no problems with it and managed to get it operational quickly. I opted for WebTitan as we use Securly to monitor our Chromebooks and WebTitan is excellent for monitoring student BYOD. The primary reason for switching to WebTitan was its user-friendliness.
June 24, 2024
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Donald Smith
WebTitan: A Game-Changer for IT Managers.
As an IT manager, I've found WebTitan to be a game-changer. Its granular controls allow me to customize web access policies for different user groups, enhancing productivity without compromising security
June 16, 2024
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Julie Brown
WebTitan: Ensuring Robust Patient Data Security for Healthcare Providers
As a healthcare provider, patient data security is paramount. WebTitan's robust malware protection has given us peace of mind knowing our network is secure
June 11, 2024
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John
Enhancing Student Focus: WebTitan's Time-Based Filtering Review
As an educational institution, we've utilized WebTitan's time-based filtering to limit recreational internet use during class hours, improving student focus and engagement
June 4, 2024
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Zoe Davis
Delightful Experience with WebTitan
I find the WebTitan software to be more affordable than its competitors, without sacrificing functionality, design, administration, and customer service. The implementation was straightforward for both Mac and PC users. The reports and dashboards are very informative and easy to understand. Overall, I am very satisfied with this product. The admin role for this product is simple, informative, and easy to navigate. However, we did encounter issues integrating with our existing endpoint protection software for our Mac users. I chose WebTitan over Cisco Umbrella because it is more cost-effective, easier to use, and does not have unnecessary functionality for our business needs. The reasons for my switch to WebTitan were its cost and ease of use.
May 26, 2024
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Sara Brown
WebTitan: Affordable Enterprise-Level Web Filtering for Small Businesses
As a small business owner, I appreciate how WebTitan offers enterprise-level web filtering at an affordable price point. It's been instrumental in protecting our network from malware and phishing attacks
May 18, 2024
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Amber S
Rather Opt for OpenDNS or Webroot DNS than WebTitan
I voiced my displeasure with WebTitan due to numerous incorrect classifications and problems with not receiving DNS responses, as well as the absence of a backup DNS server. However, the vendor responded, expressing regret about my experience, which they said was not typical among their other 7,500 customers. They proposed that the problem might be with the setup and offered to review it with me. They also clarified that they always have a backup DNS server and that their product is more mature and affordable than competitors like Webroot and OpenDNS. They invited me to contact them directly to address the issues I encountered.
May 14, 2024
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Roy
Positive Interaction with WebTitan
My overall experience with WebTitan has been largely positive. The software offers a comprehensive blocking system for the entire site, while also providing instant access for staff through PIN codes. It's a straightforward and easy system to use, with the main challenge being ensuring end users keep their PINs secure. However, tracking when and by whom the PINs were used is simple. Using this software in an educational context can be challenging due to the constant need for updates to black and white lists to block and allow different websites. However, the feature that allows staff to use a PIN to access a site for an hour lightens my workload and minimizes teaching disruptions. We faced some issues during the initial setup of the software, but the support staff were very helpful. The layout of the portal is somewhat disorganized and not as intuitive as I would prefer, but after some time, I managed to navigate it and accomplish everything I needed. I primarily chose WebTitan for its affordability.
May 7, 2024
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Holden
WebTitan: An Exceptional Web Filtering Tool for Cybersecurity Professionals
As a cybersecurity professional, I found WebTitan to be an exceptional tool for web filtering
April 29, 2024
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Danielle
WebTitan: Top-Notch Phishing Protection for E-commerce Businesses
As an e-commerce business, we've found WebTitan's phishing protection to be top-notch. It has significantly reduced the risk of data breaches
April 20, 2024
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Wayne W
Exploring WebTitan's Performance: A Cloud-Based Solution
So far, my experience with WebTitan has been positive! I recently switched from an appliance system to WebTitan and I'm really enjoying the cloud setup. If there's one thing I wish I could do, it would be to duplicate an existing policy to create a new one. Sometimes, I want to create a specific policy for a team with only minor changes from the base policy. It would be much easier than having to recreate the entire policy each time. I chose WebTitan because it offers a completely cloud-based solution and the cost was also a deciding factor. I switched to WebTitan after COVID hit, as it became clear that I needed the ability to make changes to filtering without having to physically go to the office, which was not possible during the pandemic.
April 15, 2024
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Verity M
Enhancing Online Safety with Intuitive Software Features
its intuitive interface and robust features have greatly improved our organization's online safety. The software's comprehensive reporting capabilities have been particularly useful in tracking and analyzing web usage patterns
April 14, 2024