What is Viewpoint vista?
Pros from reviewers
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User-friendly and efficient for specific industries: Viewpoint Vista is user-friendly and efficient for industries such as concrete product manufacturing, making it a suitable choice for businesses in these sectors.
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Effective tracking and simple data entry: The software effectively tracks compliance and makes entering subcontract and change orders simple. It also provides useful reports for gathering information, aiding in decision-making processes.
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Robust and customizable back-end accounting system: The software has a solid back-end accounting system that is robust and customizable, catering to various business needs and allowing for data extraction into other tools like Power BI for reporting and inquiry.
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Integrated system with document attachment feature: Viewpoint Vista is an integrated system that allows for document attachment to transactions. This feature provides instant access to information and enables quick response to client inquiries without having to go through paper files.
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Streamlined operations and expansion without staff increase: Viewpoint Vista has allowed companies to streamline their operations and expand without the need to increase staff, making it a cost-effective solution.
Cons from reviewers
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Declining quality of support: The quality of support has significantly declined since the original buyout by Bain Capital and hasn't improved much with recent buyouts, leading to longer response times and users having to solve their own problems
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Complexity in setup process: The software's flexibility can also be a disadvantage as it complicates the setup process. If you switch from a simpler solution to Viewpoint, you might make some short-sighted decisions about setup or implementation.
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High support and maintenance fees: Despite the cost of the software and support not increasing for new users, existing users have noticed a substantial increase in support and maintenance fees every year
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Inadequate initial training: The initial training was found to be too costly and hurried, making it unhelpful. It also occurred before anyone had any experience with the software, leading to major problems due to misunderstandings
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Limitations in customization: While the software is highly customizable, there are limitations like not being able to use the same craft and class code combination in more than one category, which can be inconvenient for clients with varied viewing preferences
Main features
Starting Price
Free Plan
Integrated Financial Management
Dynamic Reporting and Analytics
Robust Mobile App
Seamless Project Management
Streamlined Resource Allocation
Starting Price
N/A
Free Plan
No
Integrated Financial Management
Dynamic Reporting and Analytics
Robust Mobile App
Seamless Project Management
Streamlined Resource Allocation
How Viewpoint vista compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Viewpoint vista best for according to our reviewers?
Accounting Professionals: Viewpoint Vista offers a solid back-end accounting system that is robust and customizable. It is particularly useful for in-house experts who need to extract data for reporting and inquiry. However, it may not be as user-friendly for non-accounting individuals
Long-term Users: Long-term users of Viewpoint Vista have witnessed many significant improvements over the years. The software is user-friendly and caters to most of their needs. The Viewpoint team is always approachable and the software offers many tools to understand how things are set up and processed
Project Financial Managers: Viewpoint Vista is an excellent tool for Project Financial Management. Its customization options have been advantageous for companies and project requirements. Its financial management features are incredibly helpful.
Concrete Product Manufacturers: The software is efficient for concrete product manufacturing work. It effectively tracks compliance and makes entering subcontract and change orders simple. It also provides useful reports for gathering information
Heavy Excavation Companies: These companies can benefit from Viewpoint Vista's ability to streamline operations and expand without needing to increase staff. The software is comprehensive and can be tailored to fit the specific needs of heavy excavation companies
Viewpoint vista Reviews
4.3
Viewpoint vista rating
3.6
Ease of use
3.4
Customer service
3.9
Value for money
3.8
Likelihood to recommend
3.9
Features
19 Viewpoint vista Reviews
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Indigo D
Reliable and Customizable: Viewpoint Vista
My overall experience with Viewpoint Vista has been positive. Since it was acquired by Trimble, the company has grown larger but somewhat less personal. The software provides robust features that allow customization according to an organization's needs. There are also many add-ons available if something is missing. However, I find the support to be somewhat lacking and the payroll reporting, which used to be all in-house, has now been outsourced to Aatrix. This has added extra cost and complexity that wasn't there when we first started using the software. We chose Viewpoint Vista because we preferred its look and feel over other options, and also for its customization capabilities. We switched to Viewpoint Vista because we didn't have a true ERP at the time and knew it was time to implement a solution to help our company grow. I appreciate the opportunity to provide this feedback.
August 13, 2024
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Christopher W
Mastering Construction Accounting with Viewpoint-Vista
Overall, I am pleased with the viewpoint-vista software, despite being aware of its flaws and inaccuracies in some reports. I particularly appreciate the 'my tasks' feature, which allows for personalized menu customization. The main menu is well-structured and the primary AP & AR screens are user-friendly. However, I find the help section challenging to navigate. It requires precise wording and often fails to provide clear, step-by-step instructions. A recent system update has made entering invoices in AP more time-consuming, as it now requires PM approval for invoices entered over a subcontract or purchase order amount. This doesn't integrate well with the system, wasting several people's time for an invoice that previously wouldn't have been processed. Additionally, setting up T&M templates is complex, and the help section isn't very user-friendly.
August 5, 2024
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Keith S
Challenging Setup, but Integrated System Streamlines Service, Project, Document Management and Accounting
If I had the opportunity to reconsider my software purchase, I would still opt for Viewpoint. Despite the substantial time commitment it requires, it has proven to be worthwhile. The software is integrated, making it easier for our team to share information. We can attach documents to transactions, giving us instant access to information and allowing us to respond to client inquiries without having to go through paper files. The software's flexibility lets us create custom fields that remain unaffected by updates, enabling us to customize the software to our business needs. However, this flexibility can also be a disadvantage as it complicates the setup process. If you switch from a simpler solution to Viewpoint, you might make some short-sighted decisions about setup or implementation. Fortunately, our implementation team from Viewpoint did an excellent job of pointing out potential pitfalls.
July 28, 2024
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Timothy C
Maximizing Software Potential: A Satisfying Viewpoint Vista Experience
they have enabled me to get the most out of the software. Overall, I am extremely satisfied with Viewpoint Vista
July 23, 2024
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Logan
Effortless Project Financial Management with Viewpoint Vista
I consider Viewpoint Vista an excellent tool for Project Financial Management. Its customization options have been advantageous for our company and project requirements. Its financial management features are incredibly helpful, but I wish it had more equipment management options.
July 15, 2024
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Oslo G
Convenient Access and Valuable Training Resources: A Viewpoint Review
I can access project information and updates anytime, anywhere. The training resources provided by Viewpoint have been very helpful
July 8, 2024
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Althea D
Effortless Organization and Simplified Accounting with this Tool
it has made organizing and accessing project documents a breeze. The financial management tools have greatly simplified my accounting processes
June 30, 2024
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Indigo S
Streamlined Expense Tracking, Invoicing, and Payroll Management: A Mobile-Friendly Solution
I can now easily track expenses, create invoices, and manage payroll all from one place. The software's mobile capabilities have been particularly useful
June 24, 2024
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Christian N
Exploring Vista's Potential: A Journey of Improvement and Customization
My overall experience with viewpoint-vista has been positive. Last year was tough, but their new customer service initiative has brought about significant improvements, though there's still a long way to go. The software is highly customizable and user-friendly once you get the hang of each form. The grids are great and the reporting options are excellent for customization. The learning base can be a bit confusing when looking for information, but it's usually easy to figure out new features without needing to call Vista. The support articles are also helpful. The main advantage of Vista is its potential. There are many other products from other vendors and within Viewpoint, and the options are impressive. However, customization can lead to potential errors. The release notes for upcoming versions often feel incomplete, and when a problem arises, they often suggest updating as a solution. Customer service has improved a lot, but still needs improvement. I've never received a callback in less than three days after my initial contact.
June 17, 2024
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Aaron
Efficient Task, Deadline, and Budget Management: A Game-Changing Document Management Feature
they have helped me keep track of tasks, deadlines, and budgets effectively. The document management feature has been a game-changer for me
June 11, 2024
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Elizabeth
User-Friendly Project Management Tools
even those with limited tech skills have found it easy to use. The project management tools are top-notch
June 2, 2024
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Daniel
Insider's Perspective on Viewpoint Vista
I've been a user of Viewpoint for 15 years and have witnessed many significant improvements. The software is user-friendly and caters to most of our needs. The Viewpoint team is always approachable and I particularly appreciate the Employee portal feature, which has saved my team considerable time and ensured that we use the correct jobs and phases. The software is straightforward to use and offers many tools to understand how things are set up and processed. Their customer service is supportive and generally capable of resolving any issues that come up. However, there are areas that need improvement, like the labor categories and the limitation of not being able to use the same craft and class code combination in more than one category. This is inconvenient as our clients have varied viewing preferences. We transitioned to Viewpoint Vista because they discontinued support for the old system. I appreciate their responsiveness to my review in August 2022.
May 26, 2024
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Anna D
Efficient Software with User-Friendly Interface.
any issues or queries I've had have been addressed promptly and professionally. The software's user-friendly interface has made it easy for me and my team to navigate and utilize its features
May 21, 2024
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Niamh D
Mastering Viewpoint's Vista: A Journey in Project Management
I feel that many problems with the viewpoint-vista software could have been avoided with better training. The initial training was too costly and hurried, making it unhelpful. It also occurred before anyone had any experience with the software. There are video trainings available, but some are outdated. Once you grasp the software's subtleties, it's a good product. It effectively tracks compliance, and entering subcontract and change orders is simple. It also provides useful reports for gathering information. However, due to inadequate initial training, the previous accounts payable person mistakenly thought she could bill an amount on items marked as EA, causing major problems. The support staff suggested that if Viewpoint resolved this issue, their support cases would significantly decrease. If they can't resolve it, they should at least stop users from performing the function. While the reports provide valuable data, some are awkward and it can be challenging to find exactly what you want to display. The support is excellent, but when a problem extends.
May 13, 2024
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Nicholas Davis
Efficient Collaboration and Excellent Customer Service with Viewpoint
I particularly appreciate the ease with which I can generate and share reports, making collaboration with my team more efficient. The customer service provided by Viewpoint has been excellent
May 7, 2024
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Christine Jones
Terrible Implementation Experience, High Staff Turnover, and Growing Pains Impacting Customers
This software is user-friendly and efficient for our concrete product manufacturing work. However, the implementation process was one of the worst I've ever experienced. It took us over a year and a half to get started due to constant changes in project managers during the company's restructuring. We had to repeatedly explain our needs each time a new person was assigned. We also had to be careful with customizations as they were outsourced and not prioritized according to our schedule. If I could go back, I would have considered other options. It seems the company's investor ownership negatively impacts customers, which is bad for business.
April 29, 2024
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Jonathan N
Efficient Work Tracking and Integration with Comprehensive Software
its comprehensive features allow me to track all aspects of my work from a single platform. The software's ability to integrate with other systems has streamlined my workflow significantly
April 20, 2024
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Donna Garcia
19 Years of Experience with Viewpoint Vista Software
I am a heavy user of the Viewpoint-Vista software and it effectively fulfills my needs. I have in-house experts who utilize the software to extract data into other tools like Power BI for reporting and inquiry. The software has a solid back-end accounting system and is robust and customizable. However, it's not as user-friendly for non-accounting individuals. I've noticed a substantial increase in support and maintenance fees every year, even though the cost of the software and support doesn't increase for new users. I've also noticed that the longer I am a customer, the more I pay compared to a new customer. The quality of support has significantly declined since the original buyout by Bain Capital and hasn't improved much with the recent buyouts. I used to receive prompt responses for any issues, but now I mostly solve my own problems and develop workarounds. I used to trust new releases, but now I wait before installing the most recent ones. I chose Viewpoint Vista in 2003 because the company was solid, family-owned, and their values aligned with mine.
April 15, 2024
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Kathleen S
Managing Construction Projects with Viewpoint Vista
I have found Viewpoint Vista to be an incredibly useful tool in managing my construction projects
April 14, 2024