What is Traction guest?
Pros from reviewers
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Outstanding Customer Service: Traction Guest provides excellent customer service, with development teams open to collaborating on specific product requests. There's also ample training available, ensuring users can fully utilize the software
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Superior Features and Options: Traction Guest offers superior features and options compared to other solutions. This includes integration with Outlook for a seamless user experience, and the software shows a lot of potential for future improvements
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Customizable Sign-In Process: Traction Guest offers a fully customizable sign-in process, allowing users to adjust the system to their liking. This flexibility extends to the ability to modify the sign-in process for each iPad, without any limitations on buildings or company sites
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Robust and Easy to Install: The software is robust and easy to install on iPads and printers. It's comprehensive and continually developing, making it a reliable choice for businesses
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Enhanced Visitor Interaction: Traction Guest enhances visitor interaction by allowing precise monitoring of visitor activity. It ensures all visitors are aware of the company's Mutual Agreement and Safety Guidelines before they enter the site, improving security and compliance.
Cons from reviewers
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Complex sign-in experiences can be challenging to create: While Traction Guest is comprehensive and continually developing, creating complex sign-in experiences can sometimes be difficult
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Some features are not functioning properly: Despite the software having many great features, not all of them are functioning as they should. However, these issues have been reported to the development team
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Lack of sophisticated reporting systems: The software could benefit from more advanced reporting systems on sign-in data from the Web interface
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Absence of key features: Despite the software's user-friendly interface and great features, it lacks a few key features that could enhance its functionality.
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Limited customization of email notifications: While the software offers flexibility in tailoring the experience, it would be beneficial to have a fully customizable email notification system, including the ability to change the subject title
Main features
Starting Price
Free Plan
Cloud-based system
Enhanced security features
Comprehensive visitor management
Touchless sign-in feature
Customizable interface
Starting Price
N/A
Free Plan
No
Cloud-based system
Enhanced security features
Comprehensive visitor management
Touchless sign-in feature
Customizable interface
How Traction guest compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Traction guest best for according to our reviewers?
Security Teams: These users can utilize Traction Guest to monitor visitor activity and ensure all visitors are aware of safety guidelines before entering the site
Management Teams: This group can use the software to manage the sign-in process, assign permissions to different user accounts, and customize the sign-in experience for each location
IT Support Teams: This group can leverage the software's robust features and easy installation process, as well as its integration capabilities with other systems like Outlook and Trade Compliance software
Receptionists and Front Desk Staff: These users can use Traction Guest to greet guests more quickly, send immediate text and email notifications to hosts, and manage mail delivery
Tenants and Office Workers: This group can benefit from the software's ability to provide immediate notifications of guest arrivals and mail deliveries, enhancing their overall office experience.
Traction guest Reviews
4.7
Traction guest rating
4.7
Ease of use
5.0
Customer service
4.6
Value for money
4.7
Likelihood to recommend
4.5
Features
19 Traction guest Reviews
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Xiomara M
Effortless Visitor Management with Traction Guest
Traction Guest has greatly enhanced our visitor interaction. We can now precisely monitor visitor activity and ensure all visitors are aware of our Mutual Agreement and Safety Guidelines before they enter our site. The team at Traction Guest is outstanding - professional, friendly, and experts in their field. The software is user-friendly and can be immediately integrated into our process. It's designed to have an immediate impact and is easy to customize. However, I would like to see a feature where hosts can take their picture on the user device and upload it directly to the software. The vendor responded to my review, expressing their pleasure that I found the software easy to use and that it meets our visitor management, safety, and security needs. They also offered their continued support.
August 13, 2024
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Teresa N
Outstanding Software!
My experience with Traction Guest has been excellent and it's definitely worth the cost! Setting it up and using it was easy. The customer service was very supportive and the product is intuitive and user-friendly. I encountered some issues setting up the NDA routing and currently, I'm using a workaround where it goes to my personal Google Drive. The Customer Success team has been fantastic in assisting me to configure Traction Guest, set up my NDA, and customize my sign-in experience. They've considered my requests for additional Google Drive functionality and are exploring how they can implement it.
August 5, 2024
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Jean M
Effortless Visitor Management Anywhere: Traction Guest's Mobile Compatibility Shines
The mobile compatibility of Traction Guest is a major plus, allowing us to manage visitors on-the-go with ease.
July 28, 2024
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Lisa N
Game-Changing Automated Notifications in Traction Guest: No More Missed Visitors
The automated notifications feature in Traction Guest has been a game-changer, ensuring we never miss a visitor again
July 22, 2024
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Martha Rodriguez
Effortless User Experience with Traction Guest: A Staff-Friendly Interface
I found the user interface of Traction Guest to be very user-friendly, making it easy for all staff members to use
July 16, 2024
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Teresa M
Time and Cost Efficiency for Our Non-Profit with Traction Guest
I've found using Traction-Guest to be really straightforward. It has a fantastic range of features and their team has always been delightful to work with. The features, particularly the experience editor for managing the front end, are powerful and user-friendly for both beginners and advanced users. However, I would like more sophisticated reporting systems on sign-in data from the Web interface. I switched to Sign In Enterprise because I needed more features. I appreciate the vendor's response and am excited about our Customer Success session next week to discuss Salesforce integration. I'm also pleased they're willing to provide best practices on how to report from the platform.
July 6, 2024
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Logan R
Cautionary Insight on Traction-Guest
I find the features and options of Traction Guest superior to any other solution I've tested, and I see a lot of potential for future improvements. I've had a positive experience with the support team, who have been very responsive and easy to work with. I appreciate the software's integration with Outlook, which provides a more seamless experience for the end user. While there are many great features, not all are functioning properly. However, this isn't a major concern as some issues have already been resolved and the remaining ones have been reported to the development team. The software didn't start off as smoothly as I expected, but I believe it will improve once the issues are fixed. I chose Sign In Enterprise for its features, especially the Outlook integration, and its promising roadmap for improvements and new features. I appreciate the vendor's responsiveness and their openness to feedback and suggestions. They've assured me that they are always available and happy to help whenever my team and I need support or have further suggestions.
June 30, 2024
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Jesse Jones
Seamless Integration with Traction Guest
I was particularly impressed with the seamless integration of Traction Guest with our existing systems, making the transition process smooth and hassle-free
June 24, 2024
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Rose
Top-Notch Security Features in Traction Guest
The security features in Traction Guest are top-notch, providing peace of mind that our visitor data is safe and secure
June 16, 2024
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Harold
Customization Options in Traction Guest
The customization options in Traction Guest are impressive, allowing me to tailor the software to my company's specific needs
June 9, 2024
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Roy W
Seamless Scalability: Traction Guest's Adaptive Software for Growing Companies
I appreciate the scalability of Traction Guest - as our company grows, the software easily adapts to our changing needs
June 2, 2024
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Joe Garcia
User-friendly with Exceptional Customer Service
I find Traction Guest to be a user-friendly solution for managing our global guests. It has great features and a user-friendly interface, and I appreciate their customer support. I would definitely recommend Traction Guest. Although it lacks a few key features, it has significantly improved since we started using it and I anticipate these features will be added soon. The vendor responded in September 2018, expressing enthusiasm for new features and functionality, and encouraged us to continue sharing our ideas. They noted that their development team releases updates every few weeks.
May 27, 2024
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Debra
Exploring Traction Guest: A Blend of Robust Features and User Experience
I find the Traction-Guest software to be robust and easy to install on iPads and printers. It's comprehensive and continually developing. However, creating complex sign-in experiences can be somewhat challenging. The vendor responded to my review, showing interest in my suggestions to improve the Experience Editor. They stressed the importance of giving customers the tools to tailor complex needs, while also striving to make the user interface intuitive.
May 20, 2024
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Roger J
Outstanding Software Experience!
I've had a fantastic experience with Traction-Guest, from the implementation process to ongoing improvements, all thanks to their customer and technical support team. I find the software easy to manage and I'm grateful for the support provided by the Traction Guest Team. There's nothing I dislike about the software. I chose Sign In Enterprise based on previous reviews, cost, and a presentation/demo from the sales team. It fulfilled all our needs without any unnecessary extra features. The vendor responded to my review in March 2020, expressing their satisfaction with my positive experience and offering further help if needed.
May 14, 2024
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Nolan D
Effortless Visitor Management with Traction Guest
I found Traction Guest to be an incredibly intuitive software, making visitor management a breeze
May 7, 2024
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Jessica Johnson
Outstanding Software Solution
I find Traction-Guest to be a powerful and customizable system with no downtime. It sends email and text messages to hosts and guests and includes features like COVID screening, safety measures, NDA and data collection. It integrates with our training records and flags watchlisted visitors. We use its roll call display to show our safety and maintenance teams all the contractors on site. Its granular permission levels are perfect for us. The guest experience is excellent and our security guards can easily use the web interface. The Traction Guest support team is timely and detailed in their help. The system is well documented and easy to customize. We have no issues as the features we need are already in the software. We chose Sign In Enterprise because we were introduced to Traction Guest at the ASIS security conference. Our Import/Export team liked its integration with our existing Trade Compliance software. The vendor responded to our review, expressing pride in their onsite security and access management platform and offering further support if needed.
April 27, 2024
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Alice Garcia
Exceptional Customer Support: Responsive, Knowledgeable, and Helpful
The customer support team for Traction Guest is exceptional - they were responsive, knowledgeable, and helpful whenever I had a query or issue
April 22, 2024
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Andrea Davis
Excellent Reporting Capabilities of Traction Guest
The reporting capabilities of Traction Guest are excellent, providing valuable insights into visitor trends and patterns
April 15, 2024
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Bobby Garcia
Exceptional Support Team and Some UI Recommendations
Since I started using Traction Guest at my office, our guests have been greeted more quickly and our tenants are happier with immediate text and email notifications. Our mail carriers have even begun checking which "hosts" have received mail, which has been a great addition. I value the flexibility the software offers in tailoring the experience for our locations. The customer support has been incredibly helpful and prompt in responding to my questions and requests. Their receptiveness to feedback and willingness to make changes based on my suggestions is why I chose Traction Guest over Envoy. However, I do have a couple of suggestions for improvement. First, I wish I could remove a host from a specific location without having to delete them from the ALL host group. Second, I would like a fully customizable email notification system, including the ability to change the subject title. Overall, I am deeply appreciative of the Traction Guest team for their outstanding service. Their response to my review was very positive.
April 14, 2024