What is Textedly?
Pros from reviewers
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Excellent customer support: Textedly's customer support is prompt, responsive, and helpful. They are quick to answer queries and even anticipate future ones, making it a reliable tool for communicating with customers and teams
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Effective communication tool: Textedly is an effective tool for communicating with customers and teams. It has enhanced communication by allowing users to send messages within minutes, making it a reliable tool for businesses and congregations alike.
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Affordable pricing and impressive delivery rate: Textedly offers affordable pricing and an impressive delivery rate, making it a cost-effective solution for businesses. It's also one of the most economical texting platforms available
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User-friendly and intuitive interface: Textedly has a well-designed, user-friendly interface that makes it easy to use for quick texting. Everything is easy to find from the first login, making it a breeze to navigate even for those who aren't tech-savvy
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Easy to schedule messages: Textedly allows users to schedule text messages in advance, add pictures, documents, and subscribers with ease. This feature is particularly useful for businesses that need to send out messages at specific times
Cons from reviewers
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Lack of a mobile app: Despite its user-friendly design, Textedly does not offer a mobile app, which could make accessing the platform more convenient for users on the go
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Interface layout could be improved: Some users find the layout of the platform could be improved for better user experience
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Paying for unused keywords: The platform's pricing model requires users to pay for keywords that they may not use in the following month, which can be costly and inefficient for businesses that frequently update their customer lists
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Assigned phone number format: The corporate-looking assigned phone numbers, such as 555-222, can be off-putting to customers and lead to lower engagement rates
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Limited personalization options: Textedly does not offer features to add unique elements into the text, such as personalizing with the individual's name, which can limit the effectiveness of marketing efforts.
Main features
Starting Price
Free Plan
Advanced analytics and reporting
Automated drip campaigns
Two-way communication
Customizable templates for quick campaigns
SMS marketing made easy
Starting Price
N/A
Free Plan
No
Advanced analytics and reporting
Automated drip campaigns
Two-way communication
Customizable templates for quick campaigns
SMS marketing made easy
How Textedly compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Textedly best for according to our reviewers?
Small businesses: Textedly is suitable for small businesses due to its user-friendly interface and affordable pricing
E-commerce companies: E-commerce companies can use Textedly to notify customers about updates or changes, although the platform may be less suitable for personalized, individual messages
Marketing professionals: For marketing professionals, Textedly offers a cost-effective and personal tool for reaching customers directly, although the character limit may be a constraint
Churches and congregations: Textedly can be used by churches and congregations to easily share information and connect with their community
Newcomers to SMS marketing: Textedly is a good choice for those new to SMS marketing, as it is easy to use and offers responsive customer support.
Textedly Reviews
4.7
Textedly rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.6
Likelihood to recommend
4.4
Features
24 Textedly Reviews
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Hadley G
Seamless Integration: Boosting Productivity with Impressive Software Capabilities
The software's integration capabilities are impressive. It seamlessly fits into our existing system, enhancing our productivity
September 17, 2024
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Zachary G
Super User-Friendly and Efficient!
I find Textedly extremely easy to use and effective. It has enhanced my communication as it allows me to schedule text messages in advance, add pictures, documents, and subscribers with ease. The customer service has been excellent, assisting me with adding keywords and helping me when I locked myself out of my account.
September 9, 2024
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Rose S
User-Friendly Software for Easy Adaptation
The software is user-friendly and the learning curve is minimal, making it easy for my team to adapt
August 31, 2024
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Janice J
Excellent Customer Support, User-Friendly Interface.
I find Textedly to have excellent customer service and a user-friendly interface, making it easy to text my customers.
August 24, 2024
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Steven Brown
Efficient Communication with Scheduled Messages
I appreciate the software's ability to schedule messages, it has helped me maintain consistent communication with my clients
August 19, 2024
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Ann N
The Game-Changing Auto-Reply Feature in Textedly Enhances Customer Service Quality
The auto-reply feature in Textedly has been a game-changer for us. It ensures no customer query goes unanswered, improving our customer service quality.
August 11, 2024
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Larry E
Outstanding SMS Solution!
As a newcomer to SMS marketing, I was unsure how to proceed. However, Textedly made it incredibly easy for me to grasp and apply this new facet of my business. Even though I don't have a large market to text, the response has been overwhelmingly positive. It has simplified and personalized my communication with the field. Honestly, I can't find anything I dislike about it. It's an intuitive platform that makes texting my markets a breeze.
August 6, 2024
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Kayla W
Textedly: Streamlining Communication for Customers and Teams
I believe Textedly is an effective tool for communicating with customers and teams. After testing several similar programs, Textedly stood out to me due to its customer service, value, and ease of use. The system is clean, intuitive, and user-friendly. The customer service is responsive, helpful, and accommodating. The plans cater to users of all levels. Overall, I think it's a good product with good service and good value. My only wish is for an app, but given the quality of the product, its price, and the service, I've learned to adapt without one.
July 29, 2024
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Jesse Martinez
Enjoying Our Experience with Textedly
I've been a satisfied customer of Textedly for a few years now. I find its interface easy to navigate, even for those who aren't tech-savvy. It's also one of the most affordable options available. I appreciate the scheduling feature that allows me to set messages to go out at specific times. Whenever I need assistance, their customer service is always prompt and helpful.
July 21, 2024
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Kyle Smith
Never Has Texting Clients Been This Easy
I find texting clients extremely easy with Textedly, the best solution of 223. Its unique user interface on both mobile and desktop is impressive. I'm really glad I found this platform as it has increased my business tenfold. Keep up the good work.
July 14, 2024
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Melissa A
Embracing Textedly: A Personal Marketing Game-Changer
I enjoy using Textedly as it lets me text my customers directly, offering a cost-effective and personal marketing tool in today's social media era. However, I wish I had more characters available since the "Text STOP to End" uses up quite a few. I primarily switched to Textedly because of its cost-effectiveness.
July 7, 2024
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Charlotte Brown
Commendable Customer Service at Textedly: Always Ready to Assist
The customer service at Textedly is commendable. They are always ready to assist whenever I encounter any difficulties
July 2, 2024
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Eric S
Experience with Numerous Text Companies: Textedly Review
I've used numerous text companies before and while most are decent, when considering features, ease of use, customer service and price, none can surpass Textedly!
June 22, 2024
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Steven Williams
Textedly: The Mailchimp for SMS
As a subscription-based e-commerce company, I use Textedly to notify users when their credit card has expired so they can update their payment method. I find Textedly to be one of the most economical texting platforms and I appreciate that customers can join our text message lists by texting us, which is particularly useful during presentations or conventions. However, I'm not a fan of the assigned phone number format, like "555-222", as customers tend to ignore such corporate-looking numbers. Also, it's quite challenging to text customers individually as the platform is designed for mass texts. Lastly, I'm disappointed that there's no feature to add unique elements into the text, like personalizing with the individual's name, as you can in email marketing.
June 15, 2024
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Dennis Williams
Streamlining Marketing Efforts with Textedly's Mass Texting Feature
Textedly's mass texting feature has streamlined our marketing efforts, allowing us to reach a wider audience with ease
June 9, 2024
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Isolde
Outstanding Software!
I selected Textedly because of its simplicity and cost-effectiveness after reviewing numerous companies. I've been using it for more than a year and strongly endorse it due to its user-friendly and reasonably priced nature. The only slight problem was that it took me a while to get used to the interface.
June 4, 2024
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Isabella B
Textedly: A Dependable Tool with
I find Textedly to be a reliable tool that has enabled our church to connect and share information easily. The communication with Textedly is always open and they respond quickly to any queries or concerns. I believe Textedly is a great tool that can help improve your business or congregation.
May 28, 2024
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Emily Martinez
Chosen for a Reason: My Experience with Textedly
I find Textedly quite good. The team was very helpful initially and the platform has been user-friendly. The customer support was excellent, promptly answering my queries and even anticipating future ones. There's not much I dislike, but I believe the platform's layout could be improved, although that's just my personal preference. I chose Textedly because the customer support was quick to answer all my questions.
May 18, 2024
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Henry Jones
Reviewing Textedly: A Deep Dive
I have been using Textedly as an effective communication tool for over 4 years. It's user-friendly and allows me to send messages within minutes. I absolutely love it.
May 12, 2024
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Ann Garcia
Textedly Delivers as Promised - A Few Months In and Still Loving It!
I find Textedly extremely user-friendly and well-designed, making it easy to use for quick texting. Everything is easy to find from the first login. There's not much I dislike about it, but I think it would be more convenient if they created an app to save time going online.
May 7, 2024
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Greta D
Textedly Boosts Customer Engagement for Business
I've been using Textedly for my business communications and it has significantly improved our customer engagement
April 27, 2024
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Melissa Martinez
Highly Stable and User-Friendly
I find Textedly extremely easy to use and very stable. The support staff is professional and polite. Setting up messages is simple and they are usually delivered within minutes. You can also schedule messages for later. There is a monthly surcharge in addition to the annual fee, which I wasn't aware of, but despite this, I would highly recommend this solution for any business.
April 20, 2024
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Bryan S
Two Stars for Limited Customer Flexibility
I appreciate Textedly's affordable pricing and impressive delivery rate, but I find it unsuitable for businesses that send SMS to new and updated customer lists each month. My issue is that I have to pay for keywords that I won't use in the following month. According to Textedly, if I remove a subscriber from a keyword, I can't resubscribe them, even if I create a new keyword. They also advise against deleting keywords as it deletes all message data, which could be problematic in case of a Telephone Consumer Protection Act (TCPA) legal issue. I don't understand why I should pay for keywords I won't use in the future. I also find the platform not user-friendly and often have to contact customer service for technical issues or questions that aren't addressed in the QA section. I switched to Textedly because the delivery rate of EZ Texting dropped to 50%, resulting in half of my messages bouncing back. It's disappointing as I had.
April 15, 2024
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Fletcher
Textedly's Analytics: Tracking Campaign Performance for Improvement
Textedly's analytics feature has been instrumental in tracking our campaign performance, providing valuable insights for improvement
April 14, 2024