What is Sawyer?
Pros from reviewers
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Continuous introduction of new features: Sawyer is praised for its continuous introduction of new features, making it a dynamic and evolving software that caters to the changing needs of its users
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Excellent customer service: Users have reported excellent customer service from the Sawyer team, with quick responses and a willingness to make improvements based on feedback
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Easy and intuitive use: The software is easy to use for both service providers and customers, making registration and scheduling simple and straightforward
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Professional look: Sawyer gives businesses a professional look, setting them apart from other programs in their area and attracting more customers
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Time-saving: The software saves significant administrative time by consolidating various services in one place, making it efficient for businesses to manage their registration system.
Cons from reviewers
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Navigating Sawyer Tools can be challenging: The user interface of the software can sometimes be difficult to navigate, requiring users to return to the main menu to access other pages, which can be time-consuming
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Missing features such as an app, ability to merge duplicate customers, phone look up, and a teachers payroll report: These missing features can limit the software's functionality and make it less user-friendly
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Inflexible editing schedule: The software's schedule editing feature is inflexible, which can make it difficult for users to make changes to their schedules
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Does not integrate with Quickbooks: This lack of integration can cause additional accounting issues for users, making it more difficult to manage their finances.
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Limited quantity options for adult events and classes: The software lacks the ability to add a quantity option for adult events and classes, which can limit its functionality for certain users
Main features
Starting Price
Free Plan
User-friendly interface
Online registration
Integration capabilities
Planning and billing
Communication tools
Starting Price
N/A
Free Plan
No
User-friendly interface
Online registration
Integration capabilities
Planning and billing
Communication tools
How Sawyer compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Sawyer best for according to our reviewers?
Small Business Owners: Particularly those in the education sector, these users can appreciate Sawyer's continuous introduction of new features and its impressive design. Despite a steep learning curve, the software consolidates everything needed for a business, such as signup forms, printable rosters, and various payment options
Non-profit Organizations: Sawyer's user-friendly nature and excellent tech support can help these groups save time and improve their registration system. However, they might face some additional accounting issues due to the software's lack of integration with Quickbooks
Teachers: The software is easy to use for teachers, allowing them to easily contact parents and manage class attendance. However, they may benefit from additional features such as a check-in app and a reformatted printable roster
Novice Educators: Those new to teaching classes or summer camps can find Sawyer's user-friendly and professional interface helpful. The software is cost-effective and continues to introduce new features, making it a great choice for those starting in the education sector.
Children's Program Directors: These individuals can benefit from Sawyer's user-friendly interface and professional look, which can help set their programs apart from others. The software also saves significant administrative time and makes the registration process easy and intuitive for both directors and clients
Sawyer Reviews
4.7
Sawyer rating
4.0
Ease of use
4.5
Customer service
4.5
Value for money
4.3
Likelihood to recommend
4.1
Features
15 Sawyer Reviews
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Stephanie Johnson
Sawyer: The Essential Software for Summer Camps and Classes
As a novice in teaching summer camps and children's classes, I am grateful for finding Sawyer. It enables me to showcase my brand professionally and is cost-effective. The software is user-friendly with a minimal learning curve. When I initiated a summer camp for kids, Sawyer simplified the process by providing all the necessary features, even those I hadn't thought of. They continue to introduce more features, especially during the pandemic when businesses had to shift to online classes. The onboarding process was uncomplicated. Both the front-end and back-end interfaces are modern and similar to Apple's design, making it easy for me and the users. Other software I tried were outdated and cumbersome. Their customer service is very supportive. I've been using the software for nearly two summers now and I can't think of anything I dislike. I do wish I could embed my Registration page on my website myself, but Sawyer does it swiftly so it's not a significant issue. I chose Sawyer for its ease of use, Apple-like.
July 13, 2024
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Carol Jones
Terra Arts Experiences Elation with Sawyer!
I wish Sawyer had a phone feature! Our customers have unique needs that have been difficult for our bookkeeper to handle. Even our CPA or QuickBooks expert couldn't fulfill our needs. Our customers usually sign up with a non-refundable deposit about six months before classes begin and we typically sell out within a few weeks of opening registration. Some customers pay with a monthly purchase order after the class has started, while others prefer to be billed monthly on their credit card. This has been a nightmare for us as no bookkeeping system has been able to automate it, provide a roll sheet, maintain a database, bill the customer, send statements and receipts, or give us a list of accounts receivable. However, we are delighted with Sawyer! It looks fantastic on our website and our customers think we've improved. We love the financial reports and we haven't even fully explored its capabilities yet! One thing we needed but haven't been able to implement is selling tickets for our theater performances.
July 9, 2024
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Irene
Satisfied Sawyer User
The customer service at Sawyer has been outstanding from my first phone call. They helped me set everything up and always answer my questions quickly. I need a simple, uncomplicated scheduling system, but most importantly, I want it to be easy for my students' parents to book a class. I'm not very tech-savvy, but I found the setup process on Sawyer to be very straightforward. I've used other scheduling systems before and I'm so glad I chose Sawyer. The only minor issue I have is that when I upload a picture for a listing, it often takes a few tries to get it right as it tends to reposition. However, I usually get it right after a few attempts. I chose Sawyer because it's designed with children in mind. I love how it looks and I think it's a fantastic scheduling system.
June 30, 2024
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Janice R
Thrilled with Our Transition to Sawyer
I truly believe that our programs consistently sell out and have waitlists due to Sawyer's user-friendly nature for our parents. It saves both them and our staff a significant amount of time that was previously wasted on a cumbersome and inaccurate registration system with terrible tech support. The tech support from Sawyer is unparalleled. Whenever we face a problem, we usually get a response from a real person within an hour, often directly from our account manager. They also value user feedback to continuously improve the software. My only real complaint is that it doesn't integrate with Quickbooks, causing some additional accounting issues. However, it's still a huge improvement over the previous registration software we used. We switched to Sawyer because WooCommerce's tech support was the worst, it consistently gave us inaccurate enrollment counts, and they made a mistake that cost our small non-profit nearly $1000 and refused to take responsibility for it.
June 25, 2024
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Nicholas Brown
Reliable and Customizable Payment Processing: An Invaluable Tool for Our Business
I've found the payment processing feature to be reliable and straightforward, making it easier for our customers to pay for classes. Lastly, the software's flexibility and customization options have allowed us to tailor it to our specific needs, making it an invaluable tool for our business.
June 15, 2024
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Ethan F
Revolutionizing Our Small Youth Theatre!
I value Sawyer for its continuous introduction of new features and its impressive design. However, it does have a steep learning curve and provides limited options for custom coding. I transitioned to Sawyer as our youth theatre has year-round programming and we are almost always in active registration. We used to use multiple services to manage our registration system, which was time-consuming and inefficient. Sawyer consolidates everything we need, such as signup forms, printable rosters, check-in/checkout, custom discount codes, and various payment options for our users, with everything we desire, like ease of use, user-accounts for our families, and a built-in messaging system. Once you master how to set up classes and navigate Sawyer, it feels like a dream come true. It might sound dramatic, but it's been a game-changer for our organization.
June 8, 2024
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York M
Efficient Online Presence Management with Seamless Integration and Mobile App
The integration with our website was seamless, and it has made managing our online presence much more efficient. The mobile app is also a great feature, allowing me to manage my business on the go
June 1, 2024
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Stephanie F
Long-term User of Sawyer for Kids Yoga, After-School Programs, and Day Camps
I find Sawyer incredibly easy to use for both parents and teachers. It enables us to contact a parent easily by just pulling up the roster. The children's names are alphabetically organized by their first name, which is very useful for class attendance. I appreciate all its features, but I would suggest adding a check-in app that instructors can easily access on their phones. I would also recommend reformatting the printable roster so that it fits on one or two pages instead of seven to eight. I chose Sawyer because their team was very persistent in reaching out to me. After a tour of the software, I was convinced. I didn't realize scheduling could be so simple. I switched to Sawyer because the previous systems I used didn't have the functionality I needed. We were picking up kids from different schools and those systems couldn't manage not overfilling a bus.
May 26, 2024
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Elizabeth A
Efficient Scheduling and Reduced No-Shows with Software Automation
I was particularly impressed by the software's ability to handle complex scheduling scenarios, which has made coordinating multiple classes and instructors much easier. The automated email reminders have significantly reduced no-shows for our classes
May 19, 2024
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Ann Johnson
Software Enhancements for Business Growth and Efficiency
The software's reporting feature has been invaluable in tracking my business's growth and identifying areas for improvement. The online booking feature has streamlined our registration process, saving us countless hours of administrative work
May 14, 2024
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Grace E
Efficient and Professional: Sawyer's Impact
Excellent! I believe Sawyer sets me apart from other children's programs in my area, giving my business a professional look and saving me a significant amount of administrative time. The system is easy and intuitive for both my clients and me as a center director. The easy registration process has greatly improved my ability to attract new clients to my program and retain current ones each semester. I've been using Sawyer exclusively for years and I'm thrilled with the improvements they've made. They are open and responsive to their providers, and their customer service is top-notch. I would love to see the Sawyer Marketplace expand in my local area, the suburbs of Houston, TX. I believe it would be a great resource for parents in our large metropolitan area and a more effective tool for promoting my program. The membership function is excellent, but I haven't yet figured out how to make it work for my program. I would also appreciate more creative and expansive email options, such as tags and targeted marketing email features.
May 4, 2024
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Bruce M
Effortless Class Management with User-Friendly Interface
its interface is clean and easy to navigate, making it a breeze to schedule and manage my classes. The customer support team was also very responsive and helpful when I had questions
April 30, 2024
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Roger
Sawyer Software: User-Friendly and Intuitive
I found the Sawyer software to be incredibly user-friendly and intuitive
April 22, 2024
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Samantha R
Sawyer: Poised for Rapid Growth and Improvement
I find the design of the Sawyer software extremely appealing and believe it's one of the best for attracting customers in its market. However, it's missing several features like an app, the ability to merge duplicate customers, phone look up, and a teachers payroll report. I find their email customer service confusing and the editing schedule inflexible. There's also an issue with clients appearing for the entire semester even if they join halfway through. Despite these problems, I still believe in the potential of this company. The software doesn't recognize appointments, semesters, and membership reconciling with each other and I think there should be options to charge registration fees. I'm eagerly awaiting the release of their app, which I believe will greatly improve the software. However, Sawyer doesn't currently meet all my needs, particularly in terms of payroll, reconciling payments, and scheduling past appointments. I do appreciate the vendor's responsiveness and their willingness to make improvements based on feedback.
April 14, 2024
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Kenneth S
Excellent Registration Tool with Sawyer!
I am extremely impressed with how Sawyer continually adds new features and options. The customer service I've received, especially from Isabelle and the rest of the team, is excellent. I appreciate having all my services in one place, which makes registration easy for both my customers and me. I also like the ability to create a service once and then simply copy and paste it into my schedule, making customization very straightforward. However, navigating Sawyer Tools can sometimes be challenging. It would be beneficial to have a drop-down menu for accessing other pages without having to return to the main menu each time. Additionally, the ability to add a quantity option for adult events and classes would be very helpful.
April 13, 2024