Leapwork is a no-code automation platform designed to help businesses automate repetitive tasks and processes. Its user-friendly, drag-and-drop interface makes it accessible to non-technical users. The software supports test automation, robotic process automation (RPA), and data migration, among other functions. It seamlessly integrates with existing systems and offers detailed reporting for enhanced decision-making.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Leapwork?
  • 04How Leapwork compare to similar software?
  • 05Who is Leapwork best for according to our reviewers?
  • 06Leapwork Reviews

What is Leapwork?

Leapwork is an automation platform designed to streamline repetitive computer processes, thereby increasing productivity and reducing errors in businesses. It features a no-code, visual interface that allows both technical and non-technical users to create and execute automation flows. The software can automate across various systems including web browsers, desktop applications, virtual desktops, and legacy systems. It also offers advanced features like data-driven automation, sub-flows, error handling, robust reporting and analytics tools, and built-in collaboration features. Leapwork supports continuous integration and delivery pipelines, making it suitable for DevOps environments. It's a versatile tool for businesses aiming to enhance their operations through automation.

Pros from reviewers

  • Efficient User Acceptance Testing: Leapwork has been a solution to a significant issue regarding user acceptance testing on new releases and software upgrades. The codeless interface greatly enhances the efficiency of the testing team, reducing the learning curve and allowing people to start right away

  • Cost-effective Automation: Leapwork is a cost-effective automation tool that has reduced the total cost of ownership in the testing department. It's user-friendly and intuitive, enabling junior team members to swiftly apply their knowledge and skills in an automated setting. The software is customizable and provides good value, as it lessens the need to hire extra staff specifically for automation.

  • Easy Test Creation: Leapwork allows for easy test creation using building blocks, enabling testing of both web and desktop applications in the same flow. This feature is particularly beneficial for non-developers, as no coding knowledge is needed

  • User-friendly API and Reporting: Leapwork offers a user-friendly API and includes video in the reports, enhancing the test-building capability. The ability to work remotely on an agent to build tests is another valuable feature

  • Automated Compliance Testing: Leapwork allows for the creation of automated tests to cover all state compliance, ensuring 100% compliance with contracts. It offers user-friendly views for creating tests from a flowchart and provides the ability to schedule tests

Cons from reviewers

  • Limited email notification options: Users have reported that scheduled tests are unable to deliver notifications to multiple emails, which can be a hindrance in team environments where multiple stakeholders need to be kept informed.

  • Difficulty in maintaining flows: While Leapwork allows for easy creation of flows, some users have reported that it can be easy to create flows that are difficult to maintain, requiring self-control to avoid this trap.

  • Limited customer service: Some users have reported that Leapwork's customer service can be limited, resulting in slower response times. This can be a significant disadvantage when users encounter issues or need assistance with the software.

  • Limited debugging functionality: Users have reported that Leapwork's debugging functionality could use some improvement, as it can be difficult to pinpoint problems in complex flows with multiple sub-flows.

  • Software stability issues: Some users have experienced software crashes and issues with adhoc schedules getting stuck running, which can lead to significant disruptions and loss of data.

Main features

Starting Price

N/A

Free Plan

No

No-Code Interface

Collaboration Features

Cross-Platform Automation

Reporting and Analytics Tools

Advanced Capabilities

Who is Leapwork best for according to our reviewers?

  • Non-developer testers: Leapwork is suitable for non-developer testers as it allows for easy test creation using building blocks and does not require any coding knowledge. This makes it easy to learn and use even for those without development skills

  • User acceptance testers: Leapwork is ideal for user acceptance testers who are responsible for deploying new releases and software upgrades. The codeless interface enhances the efficiency of the testing team and the learning curve is minimal, allowing users to start testing right away

  • Digital contract platform testers: Leapwork is beneficial for those who automate tests for digital contract platforms. It allows for the creation of automated tests for a thick client and offers user-friendly views for creating tests from a flowchart. It also provides the ability to schedule tests

  • Regression testing users: Leapwork is suitable for users who run regression testing flows whenever a software update is released. It is a visual, object-oriented tool that automates repetitive actions in software operation, making it ideal for testing both desktop apps and websites

  • Business analysts: Leapwork is ideal for business analysts as part of an agile development process. The no-coding requirement allows business analysts to create test flows with minimal technical support, covering new features quickly as soon as the initial implementation sprints begin.

  • Leapwork Reviews

    4.5

    Leapwork rating

    4.8

    Ease of use

    4.8

    Customer service

    4.3

    Value for money

    4.4

    Likelihood to recommend

    4.3

    Features

    19 Leapwork Reviews

    4.5 (19 reviews)
    Leave a review
    • Walter G

      Leapwork: Unbelievably User-Friendly and Highly Customizable Automation Tool

      Leapwork is extremely convenient and cost-effective for automating repetitive tasks such as product testing or business verification in our processes. Its flowchart-based approach makes it user-friendly, even for those without coding skills. We can easily build and execute cases with a single click. The software provides highly customizable building blocks without any restrictions on architecture, protocol, or application type or age, offering limitless potential applications. Although I used to encounter occasional bugs, they have been reducing with each software update. The customer service is also outstanding.

      August 10, 2024

    • Nicole B

      Effortless Test Automation with No Coding Required: Leapwork

      As part of our agile development process, we utilize LEAPWORK to test our primary features in Development, Staging, and Production. We perform cross-browser tests to ensure there are no issues with combinations we don't typically use. LEAPWORK's no-coding requirement allows our business analysts to create test flows with minimal technical support. We can quickly cover new features as soon as the initial implementation sprints begin. We also have good coverage of the browsers our customers use, and the ability to run with BrowserStack is a plus. However, LEAPWORK's CI integration with TeamCity is incomplete and unsupported. The agile development process isn't well supported by the folder structure and move/copy features, and execution speed could be faster. We transitioned to LEAPWORK because developer competences were required for even minor changes and the time from manual testing of a new feature to fully automated testing was too lengthy.

      August 4, 2024

    • Carol Jones

      Comprehensive Reporting: Crucial Insights for Decision-Making

      The reporting feature in Leapwork is quite comprehensive. It provides detailed insights which have been crucial in our decision-making process

      July 27, 2024

    • Otis M

      Leapwork: User-Friendly, Cost-Effective, and Customizable Testing Tool

      I find Leapwork to be a cost-effective automation tool that has reduced the total cost of ownership in our testing department. It's user-friendly and intuitive, enabling our junior team members to swiftly apply their knowledge and skills in an automated setting. The software is customizable and provides good value, as it lessens the need to hire extra staff specifically for automation. However, there are some challenges. Customer service is limited, which has resulted in slower response times. The software also struggles to recognize text in different applications, such as Putty, a program used to connect to Linux systems. Additionally, while video training is available, it's limited and there's no certification option for team members. Lastly, there's limited integration with different bug trackers. The vendor has acknowledged our concerns and is currently working on providing 24/7 customer support.

      July 20, 2024

    • Stephanie R

      Leapwork: Seamless Integration for Enhanced Productivity

      Leapwork's integration capabilities are impressive. We've seamlessly integrated it with our existing tools, enhancing our overall productivity

      July 13, 2024

    • Bobby Johnson

      Simple to Grasp, Challenging to Master, with Excellent Support - A Quality Product

      I've been using Leapwork for about 8 months and I'm generally pleased with it. It enables me to assign my manual resources to functional testing while it handles regression testing. I'm able to create automatic tests that consistently yield the same results. The basic features are user-friendly and I value the option to create custom building blocks and apply my test cases in third-party applications. The support team is very responsive and takes my concerns seriously. Despite encountering occasional bugs, they are quickly resolved and updates are frequent. What I appreciate most about Leapwork is its simplicity. It's straightforward to explain to non-IT staff, making it an excellent tool for automated testing without the need to comprehend code. However, I've noticed that a desktop test case tends to run slowly on my server. Using Selenium is helpful, but the same test case can produce varying results on different browsers like Chrome, Firefox, and Internet Explorer. When such a bug is discovered, the support team isn't always able to fix it as they depend on it.

      July 8, 2024

    • Irving D

      Mastering Automation with Leapwork: A Game Changer in Software Testing

      I use Leapwork for running regression testing flows whenever a software update is released. I also use it to verify the availability of specific pages, functions or APIs. Leapwork is a visual, object-oriented tool that automates repetitive actions in software operation, making it ideal for testing both desktop apps and websites. It provides a comprehensive set of building blocks with a rich set of options to specify their behavior. I can even expand the set with custom-made reusable subflows for commonly executed actions, which makes the flows easy to understand and maintain. If I encounter a problem, the helpdesk assists me efficiently via chat. I can execute flows on a desktop, laptop, server, BrowserStack, or Selenium Grid, and schedule them to run automatically at specific times. However, it's easy to create flows that are difficult to maintain, and it requires self-control to avoid this trap. Leapwork has limited options for executing flows step-by-step.

      July 2, 2024

    • Evelyn Smith

      Leapwork: User-Friendly Automation for Non-Technical Users

      As a non-technical user, I've found Leapwork to be extremely user-friendly. I was able to automate our business processes without any coding knowledge

      June 24, 2024

    • Lauren Johnson

      Excellent Training Resources for Maximizing Leapwork's Potential

      Lastly, the training resources provided by Leapwork are excellent. They've helped me understand the software better and utilize it to its full potential.

      June 18, 2024

    • Ronald G

      Effortless Scalability: Leapwork's Impressive Performance as Our Business Grew

      The scalability of Leapwork is noteworthy. As our business grew, the software was able to handle the increased workload effortlessly

      June 11, 2024

    • Gloria Jones

      Effortless Test Automation with Leapwork

      The highlight of my job was automating tests for Leapwork. I found using this tool for automation testing incredibly easy due to its simplicity. It enabled me to seamlessly switch between testing a web and a desktop application, even mid-way. We were able to scale the solution effectively without requiring much development expertise, thanks to its configurability. My goal is to automate my mobile apps using Browserstack or another mobile lab provider, without depending on image and text recognition. I think value inputs in sub-flows should be sortable like folders in the asset tree, and value inputs should be categorized.

      June 3, 2024

    • Corbin M

      Continuous Updates and Improvements: Enhancing Leapwork's Functionality

      I appreciate the continuous updates and improvements made by the Leapwork team. They're always adding new features that enhance the software's functionality

      May 27, 2024

    • Raymond E

      Leapwork's Visual Flowchart: Simplifying Automation Design

      The visual flowchart approach of Leapwork is a standout feature for me. It has made designing automation flows a breeze, even for complex scenarios

      May 20, 2024

    • Dylan R

      Leapwork: The Game-Changer in Automation.

      I've been using Leapwork for a while now and I must say, it's a game-changer. The no-code automation has made my work much easier and efficient

      May 11, 2024

    • Edward

      Leapwork: Streamlining Testing Processes

      As a project manager, Leapwork has been instrumental in streamlining our testing processes. Its intuitive interface and robust features have significantly reduced our project timelines

      May 6, 2024

    • Robert

      Emphasize Test Creation, Not Just Test Code Writing

      Leapwork has been a solution to a significant issue my team and I faced regarding user acceptance testing on new releases and software upgrades we are responsible for deploying. While the platform sometimes feels immature in terms of community support, it has a strong foundation for growth. I appreciate the codeless interface, which greatly enhances the efficiency of the testing team. As testing is just one of our duties, we don't want to train people in programming languages to write tests. With Leapwork, the learning curve is minimal, and people can start right away. I am impressed with the range of blocks included and haven't needed any functionality that wasn't available through a block or a simple sub-flow. The strategy editor used to identify GUI elements is ingenious. However, the debugging functionality could use some improvement. It's difficult to pinpoint problems in complex flows with multiple sub-flows. Additionally, their customer support approach leaves something to be desired, and I've spent hours in lengthy discussions with their support staff.

      April 27, 2024

    • Kenneth R

      Leapwork: Enhancing Our Software Quality and Compliance

      I am using Leapwork to automate tests for our digital contract platform, ensuring that our field agents have reliable, bug-free software. I've successfully created tests to cover all state compliance, ensuring our agents and funeral homes are always 100% compliant with their contracts. Leapwork allows me to create automated tests for a thick client and offers user-friendly views for creating tests from a flowchart. It also provides the ability to schedule tests. However, I've found that scheduled tests couldn't deliver notifications to multiple emails, email validation was very strict, and electronic signature image recognition was slow and frequently timed out. I chose Leapwork because I was able to figure out how to configure tests almost instantly compared to other products I considered.

      April 20, 2024

    • David E

      Leapwork's Exceptional Customer Support

      I've been particularly impressed with Leapwork's customer support. They're always ready to assist and their response time is commendable

      April 16, 2024

    • Mary G

      Easy-to-use yet occasionally unstable, Leapwork is my top testing solution

      I appreciate the quick test-building capability of Leapwork. I find it user-friendly, particularly the block-creating feature. I also like the user-friendly API and the inclusion of video in the reports. The ability to work remotely on an agent to build tests is another feature I value. However, I've had issues with the software crashing. Once, an adhoc schedule got stuck running and filled up the HDD, forcing me to restore the server from a backup. The vendor responded to my concerns, expressing regret and assuring me of their ongoing efforts to improve stability and performance.

      April 13, 2024

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