What is Kangaroo?
Pros from reviewers
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Cost-Effective Home Security: Kangaroo provides cost-effective, advanced, and user-friendly home security devices, with a simple connection process through their app and Wi-Fi, and excellent customer service.
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Outstanding Customer Service: Kangaroo provides excellent customer service, answering all questions patiently and easily, and is always open to improvements and feedback
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Seamless Integration: Kangaroo Rewards integrates seamlessly with Lightspeed POS systems, making it straightforward and customizable for businesses to decide how customers earn rewards
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Advanced Loyalty Programs: Unlike other software, Kangaroo offers more advanced loyalty programs, including Push and Email, which are key to customer retention and engagement
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Automatic Campaigns: The software features automatic campaigns for at-risk customers, reminding them to continue shopping, which is crucial for businesses that rely heavily on returning customers
Cons from reviewers
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Absence of cashback promotion: The Kangaroo loyalty program lacks a cashback promotion feature, which is crucial for some businesses. This forces them to find an external solution, which can confuse customers
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Poor user interface: Some users have reported that the layout of the administrator's website is hard to navigate, making it difficult to use the software effectively
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Poor video quality: Some users have reported that the video quality of the Kangaroo video doorbell is poor, with glitchy footage and inconsistent detection of movement
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Difficulty in cancelling subscription: Some users have reported difficulty in cancelling their subscription, with the company continuing to charge them even after they have deactivated their devices.
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High cost with poor performance: Some users have reported that despite the high cost of the subscription, the software does not perform as advertised and fails to capture crucial details such as license plates
Main features
Starting Price
Free Plan
Integration with Rhino 3D
User-friendly interface
Physics Simulation Capability
Application in Design Optimization
Interactive real-time simulations
Starting Price
N/A
Free Plan
No
Integration with Rhino 3D
User-friendly interface
Physics Simulation Capability
Application in Design Optimization
Interactive real-time simulations
How Kangaroo compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Kangaroo best for according to our reviewers?
Retail Business Owners: These users can benefit from Kangaroo's advanced loyalty programs, which can help increase customer retention and engagement. The software integrates seamlessly with POS systems and allows customization of reward earning methods
Franchise Owners: Franchise owners who want to improve customer loyalty and engagement can use Kangaroo. The software allows for personalized offers and rewards, clear points tracking, and exclusive events.
Restaurant Owners: Kangaroo is suitable for restaurant owners who want to incentivize their customers to return. The software's automatic campaigns for at-risk customers can remind them to continue patronizing the restaurant
Homeowners: Homeowners looking for cost-effective, user-friendly home security devices can benefit from Kangaroo's products. The software is easy to set up and offers excellent customer service
Traditional Service Providers: Service providers in traditional industries can use Kangaroo to track customer points and provide tiered benefits. The software's ease of use and outstanding customer service make it a good choice for these users
Kangaroo Reviews
3.8
Kangaroo rating
4.5
Ease of use
4.5
Customer service
4.4
Value for money
4.4
Likelihood to recommend
4.6
Features
24 Kangaroo Reviews
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Pierce D
Excellent Value for Money: Kangaroo - The Ideal Choice for Small Businesses
Lastly, the affordability of Kangaroo combined with its robust features provides excellent value for money, making it an ideal choice for small businesses like ours.
September 14, 2024
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Jeffrey R
Effortless Navigation: A Review of Kangaroo's User Interface
The user interface of Kangaroo is clean and easy to navigate, making it a pleasure to use daily
September 7, 2024
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Raymond J
Highly Satisfied with Kangaroo's Software: A Personal Review
I'm absolutely thrilled to share my experience with Kangaroo's software! I wholeheartedly recommend investing in their products. They are simply fantastic! I can't step away for 5 minutes without being reassured by an alert. They have consistently replaced any product with an upgraded one, ensuring I always have the latest version. I've purchased their entire range and each one is better than the last. Instead of simply refunding, they go the extra mile to send high-quality replacements. Their commitment to customer satisfaction is truly commendable!
September 2, 2024
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Evelyn Johnson
Highly Recommended: My Exceptional Experience with Kangaroo Door Camera
I recently purchased this door camera from Kangaroo and I must say, it's a purchase I would recommend even to my best friend! I've reached out to them through calls and emails and their response has been prompt and helpful. Worth every penny! Now I understand why their advertisements are not as widespread - the product speaks for itself! To sum it up, this is an exceptional product.
August 25, 2024
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Roy A
2 Stars for Kangaroo, Here's Why
I gave Kangaroo software 2 stars mainly because of the free chime I received and its low cost of $2. However, I was under the impression that it had two-way audio, but I can't find this feature or any promotion mentioning it. Even the box it came in suggested it had two-way audio, but I have no proof. Apparently, this feature is only available with the privacy camera. I previously bought a Digo camera from the Wish app, which was much better as I could use the app to see and talk to people at my front door without them ringing the doorbell. This Kangaroo software is not as good.
August 18, 2024
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Johnny D
Effortless Task Management: Kangaroo's Mobile Accessibility Keeps You in the Loop
I appreciate the mobile accessibility of Kangaroo, it allows me to manage my tasks on the go and stay updated
August 10, 2024
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Joshua Rodriguez
Kangaroo: A Game-Changing Task Management Tool for Freelancers
As a freelancer, Kangaroo's task management feature has been a game-changer for me, helping me stay organized and meet deadlines
August 3, 2024
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Alden S
Revolutionizing Home Security: A Review of Kangaroo's Affordable and User-Friendly Devices
Kangaroo is an absolute game-changer when it comes to cost-effective, advanced, and user-friendly home security devices. I was thrilled at how effortlessly I could set up my home with their Home Security Starter Kit. The connection process was a breeze, thanks to their intuitive app and Wi-Fi connectivity, completely eliminating the need for a hub. What blew me away was the fact that it uses AA batteries that last for over a year, making wiring a thing of the past. Their customer service is top-notch, always ready to answer my queries promptly. I am over the moon with their products and services, which are not only exceptional but also significantly more affordable compared to other brands.
July 27, 2024
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Betty G
HUGO BOSS & ANOTHER: Insights on Kangaroo Software
In summary, my experience with the Kangaroo loyalty program has been largely positive. It enhances customer loyalty by providing attractive rewards and personalized deals, which leads to increased engagement. However, the absence of a cashback promotion in the program has compelled me to find an external solution, which can sometimes confuse my customers. Despite this, I appreciate the program's focus on long-term value and clear communication, which benefits my business. My customers enjoy the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and easy redemption enhance their experience. Clear points tracking, exclusive events, and surprise rewards add to the excitement. The program's commitment to long-term value and timely communication is commendable, improving our customer experience. However, a significant drawback of the loyalty program is its lack of a cashback promotion feature, which is crucial for my business. As a result, I've had to use an external product to offer my customers cash.
July 21, 2024
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Anthony G
Streamlining Invoicing with Kangaroo
As a business owner, the invoicing feature of Kangaroo has streamlined our billing process, making it easier to send out invoices and track payments
July 14, 2024
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Emma G
Improved Collaboration with Kangaroo's Tools
The collaboration tools offered by Kangaroo have significantly improved our team's communication and coordination, making project execution smoother
July 6, 2024
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Charles Brown
Victoria's Insight on Kangaroo
I am extremely satisfied with the customer service provided by the staff. They are always prompt in their responses and eager to help resolve my issues. I value the software's ease of use, the customer point tracking feature, and the outstanding customer service. However, I hope for more options for our tiered customers in the future, beyond just a point multiplier. In response to my feedback, the vendor assured me that Kangaroo's Tier program has a lot of versatility and capacity. They clarified that the Point Multiplier is just one of many ways to create exclusive offers and rewards for each tier. They also pointed out that every targeted offer I create in Kangaroo can be exclusive to a specific Tier and that Kangaroo's powerful marketing segmentation offers many possibilities. They encouraged me to contact the dedicated customer success team for more detailed information. I am thankful for their ongoing support and trust in managing my business.
June 29, 2024
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Isaias D
Exceptional Customer Support from Kangaroo
The customer support provided by Kangaroo is top-notch, they are always ready to assist and resolve any issues promptly
June 24, 2024
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Christina Williams
Informative Insights: Kangaroo's Reporting Feature Empowers Smart Business Decisions
The reporting feature in Kangaroo provides insightful data that helps us make informed decisions for our business
June 16, 2024
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Cordelia D
Exemplary Customer Service Experience with Kangaroo
I've been a customer of Kangaroo since 221 and I must say, their commitment to customer service is commendable. I had deactivated some devices and there was a slight misunderstanding about my subscription status. However, they were quick to clarify the situation and ensure that I was not being charged unnecessarily. It's impressive how they can keep track of every customer's active devices and subscription status. I've been in touch with them to sort out the issue and they've been nothing but cooperative. I'm really glad I chose Kangaroo!
June 11, 2024
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Blythe S
Kangaroo: A Game-Changer in Home Security Systems
I must say, Kangaroo is an incredibly unique system and I would highly recommend investing in this innovative remote camera system. The video quality is refreshingly different and offers a unique perspective on security, providing a consistent recording experience. I found so much value in mine that I ended up keeping it as a worthy investment. It's truly a game-changer in the realm of home security!
June 2, 2024
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Julia S
Disappointing Software Experience
I was unimpressed with the Kangaroo software as it was not user-friendly and did not perform as advertised. I also experienced poor customer service. The vendor responded, expressing regret that the software did not meet my expectations. They clarified that their platform is primarily designed for traditional retail, service, restaurant, or wholesaler environments and may not be suitable for non-traditional retail models. They thanked me for giving their support team the opportunity to assist me and wished me luck in finding a more suitable solution for my business.
May 25, 2024
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Sophia Smith
High Praise for Kangaroo Software: A User's Review
Absolutely, I am thrilled with the Kangaroo software! It's a premium product that truly reflects its value. The team behind it is incredibly dedicated and they've put in a lot of effort to make it work. While it may occasionally miss capturing a license plate, it's important to remember that no system is perfect. I wholeheartedly recommend it because the people behind it are truly innovative and intelligent.
May 20, 2024
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Alice R
Improved Productivity with Time Tracking Software
The software's time tracking feature has been instrumental in improving our team's productivity, allowing us to accurately track and manage our time spent on various tasks
May 12, 2024
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Raymond M
Exemplary Customer Service at Kangaroo Security
I have consistently been impressed by the team at Kangaroo Security. Despite the premium cost of the subscription, they continue to exceed my expectations, seemingly going above and beyond for their customers.
May 7, 2024
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Debra Martinez
A Reward System that Evolves with Your Business
Customer retention is vital to my business. I dislike how some companies prioritize acquiring new customers while neglecting their existing ones. I've found that 80% of my sales come from returning customers, so it's crucial for me to keep them engaged. Kangaroo Rewards has been key in this, integrating seamlessly with my Lightspeed POS system. It's straightforward and customizable, letting me decide how my customers earn rewards. It also features automatic campaigns for at-risk customers, reminding them to continue shopping with me. I value the support from the company, they are always open to improvements and feedback. I am one of the top 5 users of Kangaroo Rewards in my franchise and it's been a great experience. However, I did have issues with the layout of the administrator's website, finding it hard to navigate. Some of the FAQs were also down for a while. But at a conference, Kangaroo Rewards assured me that an update addressing these concerns is coming soon. I switched to Kangaroo.
April 27, 2024
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Melissa Rodriguez
Kangaroo's User-Friendly Project Management Tools
As a project manager, I found Kangaroo's project management tools to be incredibly intuitive and user-friendly
April 22, 2024
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Maren
Experiencing Kangaroo Security: A User's Perspective
I've found Kangaroo security products to be quite unique. Whenever I've had an issue, they've been quick to replace the product, ensuring that I always have a functioning device. One feature that really stands out to me is their auto-renewal subscription service. It's so convenient not having to worry about manually renewing my subscription every time. Their chat service is always available, and while it doesn't handle subscription cancellations, it's been a great resource for other queries. The app is user-friendly and easy to navigate, although it doesn't currently support subscription cancellations. Their phone customer service is often busy, which is understandable given the quality of their products. They offer a voicemail service for when they're unable to answer, which I find very considerate. I've left a message and am eagerly awaiting their callback. I'm thrilled to be using Kangaroo security, it's been quite an experience!
April 16, 2024
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Sophia Rodriguez
Discovering the Unique Charm of the Kangaroo Video Doorbell
I recently snagged this Kangaroo video doorbell from local deals and was pleasantly surprised by its unique features. The video quality has a distinct style that gives it a unique charm. Interestingly, it has a knack for detecting cars passing by, which is a great feature for monitoring street activity. However, the real magic happens when a person approaches the door - it's like the device wants to keep the surprise for you! I would definitely recommend this video doorbell. It's a fun and quirky addition to any home security system. Worth every penny!
April 14, 2024