What is isolved?
Pros from reviewers
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Simple payroll process: The payroll services provided by isolved are user-friendly and efficient, simplifying the task of managing employee wages
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Ease of implementation and customization: isolved offers a straightforward setup process and extensive customization options, allowing businesses to tailor the software to their specific needs
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Online onboarding for new hires: isolved features a user-friendly online onboarding process for new employees, reducing the amount of data entry required
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Affordable and user-friendly: isolved is praised for its affordability and user-friendly interface, making it an accessible choice for businesses of all sizes
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Excellent customer service: isolved provides high-quality customer service, ensuring that any issues or queries are promptly addressed.
Cons from reviewers
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Subpar time off tracking feature: The time off tracking feature, both for used and available time, is hard to use for certain applications and calculations are often wrong
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Language translation issues: The reporting module can be difficult to use due to language translation issues for basic users
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Cumbersome navigation: The software's navigation is somewhat cumbersome and more mouse-driven than keyboard-driven, unlike most contemporary software.
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Poor performance in areas with weak internet connectivity: isolved can be challenging to use in areas with poor internet connectivity and procedures often change without any prior notification
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Glitchy employee adaptive experience app: The employee adaptive experience app sometimes glitches, making it difficult for employees to use and it is not available in the App Store
Main features
Starting Price
Free Plan
Intelligent payroll management
Advanced reporting and analytics
All-in-one HR solution
Employee self-service portal
Compliance made simple
Starting Price
N/A
Free Plan
No
Intelligent payroll management
Advanced reporting and analytics
All-in-one HR solution
Employee self-service portal
Compliance made simple
How isolved compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is isolved best for according to our reviewers?
Payroll Managers: The software's simple payroll process and excellent payroll services make it suitable for payroll managers, although some users have reported issues with the PTO tracking feature
HR Professionals: isolved offers extensive customization options and a user-friendly online onboarding process for new hires, which can simplify data entry for HR professionals
Remote Workers: isolved's online time cards and employee adaptive experience app can be beneficial for remote workers, although some users have reported glitches with the app
Small to Medium-sized Businesses: These businesses can benefit from isolved's affordability and user-friendly platform, which simplifies payroll, HR, and onboarding processes
Users with Basic Tech Skills: isolved's user-friendly platform and customer service make it suitable for users with basic tech skills, although some users have reported difficulties with the reporting module due to language translation issues.
isolved Reviews
4.3
isolved rating
3.9
Ease of use
3.6
Customer service
3.9
Value for money
3.9
Likelihood to recommend
3.9
Features
19 isolved Reviews
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Stephanie Jones
Seamless Integration: iSolved's Excellent Integration Capabilities Streamline Workflow
The integration capabilities of iSolved are excellent. We've been able to seamlessly integrate it with our other business systems, creating a unified and efficient workflow
August 10, 2024
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Rose
Convenient Mobile App Empowers Employees with Pay Stubs and Time Off Requests
The mobile app is a great addition. Our employees can easily access their pay stubs, request time off, and more, all from their smartphones
August 5, 2024
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Calliope D
Staying Ahead: iSolved's Commitment to HR Technology Advancements
I appreciate the continuous updates and improvements that iSolved makes to their software. They are clearly committed to staying ahead of the curve in HR technology
July 27, 2024
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Linda J
Unraveling the Complexity of isolved
I liked isolved until they introduced an "upgrade" that made it much more difficult to use. I didn't find it user-friendly or easy to navigate. However, after my review, the vendor suggested I try isolved University, a tool offering training and guidance. They also offered to provide me with additional support if I continued to struggle with the system.
July 20, 2024
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Patricia D
Streamlined Onboarding: A Standout Feature for Efficient Employee Integration
The onboarding feature is another standout. It has made the process of bringing new employees onboard much smoother and more efficient
July 13, 2024
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Doris S
How iSolved Transforms Work Life
I appreciate the payroll and impressive Human Resource features of isolved. It simplifies employee scheduling and, undoubtedly, isolved has been the best with no shortcomings.
July 8, 2024
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Elizabeth Martinez
Exceptional Reporting Capabilities: iSolved Unveils Valuable Workforce Insights
The reporting capabilities of iSolved are exceptional. We can easily generate detailed reports that provide valuable insights into our workforce
June 30, 2024
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Jose
Top-Notch Customer Service at iSolved
I have found the customer service at iSolved to be top-notch. They are always responsive and willing to assist with any issues or questions we have
June 24, 2024
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Elijah Martinez
iSolved: A Robust Solution with Room for Improvement
I consider isolved to be a fairly good software with a broad spectrum of features for Payroll, HR, and HCM. However, I find its navigation somewhat cumbersome and more mouse-driven than keyboard-driven, unlike most contemporary software. The New Hire Reporting urgently requires a direct port-in with state systems. I also wish that the My Reports Queue could regenerate frequently used reports instead of having to create them from scratch each time. I wasn't part of the decision-making process to select isolved. I value the vendor's response and their dedication to constantly introduce new features and functionality. They've proposed to offer extra support for the New Hire Reporting, which I might consider.
June 17, 2024
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Yara
Game-Changing Benefits Administration Feature
The benefits administration feature has been a game-changer for us. It has made managing employee benefits a breeze, and our staff appreciates the transparency it provides
June 10, 2024
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Pamela Jones
Service Falls Short with iSolved
I am dissatisfied with isolved. The system and service are subpar, with problems in customer service, system functionality, and knowledge. The vendor has apologized for my experience and assured me they aim to provide excellent service. They have passed my feedback to their customer support team for rectification. They responded in January 2024.
June 1, 2024
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York G
Exploring the Efficiency of Isolved: A User's Perspective
I am very pleased with our choice to use Isolved for our payroll, HR and Onboarding. It has greatly simplified our employee processes. I value the simplicity of the Payroll and HR Management platforms, but I find the Report Writing aspect difficult to create my own report. We switched to Isolved after Big Fish merged with them due to the unfortunate passing of the Big Fish owner. Isolved has given me more options for HR resources.
May 28, 2024
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Cheryl W
Journey with iSolved: A User's Perspective
I appreciate the multiple approval levels for time off and time cards in isolved. It's not a negative aspect, we just need to configure more areas to use the product more efficiently. The vendor responded positively in December 2023, expressing their happiness with our satisfaction and offering help when we're ready to add more modules.
May 20, 2024
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Brandon Smith
Top-Notch Payroll Services with iSolved
I'm generally happy with isolved, but I only utilize a fraction of its features. I'd probably use it more if the setup process was simpler. Each time I want to add a new service, I have to explain my procedures to a new person, which is time-consuming. I believe there should be more efficient setup methods. However, I think isolved was a good investment for payroll services, which are excellent and customizable. The PTO tracking, on the other hand, is subpar. The calculations are often wrong and it's not user-friendly. I can't add multiple days off for the same PTO type in one go and have to make separate entries for each day, which is time-consuming. I switched to isolved because it was recommended through a Sage product.
May 12, 2024
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Mary B
Efficient Time Tracking with iSolved
I am particularly impressed with the accuracy and efficiency of iSolved's time tracking system. It has eliminated the need for manual timesheets in our organization, saving us countless hours of administrative work
May 6, 2024
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Oriana M
Numerous Challenges Encountered
I'm not a big fan of isolved; it's quite challenging to use in areas with poor internet connectivity. The procedures often change without any prior notification. The time off tracking feature, both for used and available time, is quite hard to use for certain applications. I transitioned to isolved from another program, but I can't recall its name. The vendor responded to my concerns, apologized for the navigation issues, and offered assistance. They suggested I contact Mackenzie Cotton, the Reference and Reputation Manager, at mcotton@isolvedhcm.com for proper support. This response was in December 2023.
April 29, 2024
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Amanda J
Streamlined HR Solutions with Payroll Processing
its comprehensive suite of HR solutions has streamlined our company's processes. The payroll processing feature, for instance, has significantly reduced the time we spend on this task
April 23, 2024
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Eugene G
Finding Value in Isolved: A User's Perspective
I've had a great experience with isolved, especially appreciating their customer service and user-friendly platform. I didn't need much training to understand the product. However, I found the reporting module difficult due to language translation issues for basic users. I chose isolved over others for its better value and switched from ADP due to dissatisfaction with their service.
April 16, 2024
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Vincent C
iSolved: Intuitive and User-Friendly Platform
I have found iSolved to be an incredibly intuitive and user-friendly platform
April 13, 2024