What is Concord?
Pros from reviewers
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User-friendly interface: Concord's interface is easy to navigate, making it accessible for any team, not just Legal. It also allows for direct editing, redlining, commenting, and chatting on the platform
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Effective customer support: Concord's Customer Success Manager is responsive and provides effective solutions to concerns. The support staff is always available and supportive
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Reliability across various situations: Concord is reliable regardless of the situation, whether it's handling 1 to 120 signatures, on desktop or mobile, for short or long documents
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Comprehensive features: Concord offers electronic signature, third party access, and the ability to track changes and set lifecycle. It also has a version control feature among many content contributors
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Centralized document management: Concord provides a centralized location for document maintenance, making it easier to manage contracts and track the signature process. It also stores all contracts in one convenient location, eliminating the need for local storage.
Cons from reviewers
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Lack of a mobile app: Despite the software's reliability, there is no mobile application available for Concord, limiting its accessibility and convenience for users who prefer to work on their mobile devices
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Inadequate customer service: There have been instances where customer service was not responsive, leaving users feeling neglected and frustrated when they encountered issues with the software
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Limited document management: While the software is generally user-friendly and efficient, its document management capabilities could be improved, as it can sometimes be challenging to locate old contracts or customer-related documents
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Inflexible approval setup: The software's linear approval setup can be restrictive for users who prefer a more flexible model that allows for simultaneous review and approval.
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Delayed integration with Salesforce: Despite promises of a quick integration with Salesforce, the process took longer than expected, causing inconvenience and limiting the software's functionality for users who rely on Salesforce for their operations
Main features
Starting Price
Free Plan
Text Analysis Capability
Sorting and Generating Features
Search Functionality
Multilingual and Large Text File Handling
User-Friendly Interface and Advanced Search Capabilities
Starting Price
N/A
Free Plan
No
Text Analysis Capability
Sorting and Generating Features
Search Functionality
Multilingual and Large Text File Handling
User-Friendly Interface and Advanced Search Capabilities
How Concord compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Concord best for according to our reviewers?
Businesses with multiple signatories: Concord is ideal for businesses that require multiple signatures on documents, as it can handle anywhere from 1 to 120 signatures on both desktop and mobile platforms
Companies transitioning from other systems: Concord is a good fit for companies looking to switch from other platforms, as it offers features such as electronic signature, third party access, and the ability to track changes and set lifecycle, which may not be available on other systems
New employees: Concord is beneficial for new employees learning to use tools for contract negotiation, as it is user-friendly and essential for finalizing business
Contract managers: Concord is suitable for individuals managing contracts and tracking the signature process with clients, as it offers straightforward user experience, easy-to-use templates, and a simple signing process
PR agencies: Concord is perfect for PR agencies, especially those experiencing rapid growth, due to its simplicity, ease of implementation, and ability to issue contracts without constant supervision.
Concord Reviews
4.7
Concord rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.4
Likelihood to recommend
4.3
Features
24 Concord Reviews
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Diane A
Excellent for Small and Medium Businesses
I find the Concord software extremely helpful in managing our vendor and independent contractor agreements. I especially appreciate the automated templates feature, which saves us significant time on paperwork each month. The simplicity of the software is a major advantage. However, I wish there was a feature to manage users in one panel and assign permissions by entity, instead of doing it individually for each entity. I also think the analytics feature is quite basic and could be improved.
September 16, 2024
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Danielle Miller
Invaluable Integration and Training: Empowering Informed Business Decisions
this has helped us make informed business decisions. The software's integration capabilities with other platforms like Salesforce have made it an even more valuable tool for our business operations. Lastly, the training resources provided by Concord have been instrumental in helping our team understand and utilize the software effectively.
September 7, 2024
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Cynthia Johnson
Concord in Daily Use
I use Concord daily for in-house digital signing of documents and find it extremely convenient. It simplifies working with multiple people, adding PDF files for signing, and requesting signatures from specific customers.
August 31, 2024
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George N
Fast and Simple: A Review on Concord
Quick and easy, it perfectly meets the needs of my organization.
August 25, 2024
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Albert
Highly Useful Tool for Online Document Signing
I find Concord to be a very useful tool for signing documents such as PDFs and DOCXs online. The free account is quite comprehensive.
August 18, 2024
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Patrick E
Concord's Collaborative Tools Boost Team Productivity
it's a feature that I've come to rely on heavily. The collaborative tools offered by Concord have significantly improved our team's communication and productivity
August 10, 2024
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Scott B
Top-tier Solution for Contract Signing and Management with Clients
I enjoy managing my contracts and tracking the signature process with my clients using Concord. I find the user experience of using templates to create new contracts very straightforward. The signing process is simple, easy to use, and mobile-friendly. The document management could be improved in the future, but it's satisfactory for now. I chose Concord after trying it for a month and decided to switch from Panda Doc due to difficulties in managing templates and a less than satisfactory experience in inserting fields into a simple Word document. I also found it expensive and the overall experience in 2020 was not up to par. The Concord team responded to my feedback, expressing their appreciation and commitment to improving the areas I mentioned.
August 6, 2024
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Jacob D
Efficiency Boost: Software Automates Contract Renewal Reminders
it streamlined our processes and improved our efficiency. The software's ability to automate reminders for contract renewals has saved us from potential losses due to overlooked deadlines
July 29, 2024
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Joan Smith
Need to Access Custom Fields? Think Twice!
I entered into a contract with Concord over a year ago and have experienced two significant disappointments. First, we started working with Concord in April 2016 and were promised a connection to our custom Salesforce fields within 30 days. However, even after this period, we couldn't connect to the custom fields. We were then promised it would be fixed by the end of 2017, but as of March 2017, the problem still exists. We've been paying for a service that is severely limited, with no offer of account credit or any indication of when the custom fields will be accessible. Second, one of our users, who we have been paying for, can't connect his API key to the Concord platform. Despite reaching out to their Customer Service department multiple times, we keep receiving the same vague response that the tech team is "working hard to investigate the issue". Our last two emails have been ignored for over 30 days. We feel neglected and deceived.
July 22, 2024
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Kayla R
Intuitive Design and Game-Changing Contract Management
its intuitive design made it easy for me to navigate through various functions. The contract management feature, in particular, was a game-changer for my business
July 13, 2024
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Esme
Fueling Growth with Concord
As a seasoned SaaS user, I value products that are user-friendly and efficient. Concord is precisely such a product. It has been crucial in expanding my PR agency from a solo venture to a team of 10 in just half a year. Its simplicity and ease of implementation as we grow have been priceless. We can issue contracts without constant supervision. Moreover, their customer service is unmatched. I have no complaints.
July 6, 2024
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Keith
Sealing the Deal with Concord
I am satisfied with Concord as it is essential for finalizing business and excelling in my job. I am training new users to use this tool for contract negotiation. As a new employee, I switched to Concord to adapt to new tools. I appreciate the response from the Concord team who thanked me for choosing their business and pledged to work hard to improve the areas I highlighted.
June 29, 2024
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Roger Rodriguez
Concord: Assisting with Commendable Response Time and Valuable Insights
they are always ready to assist and their response time is commendable. The reporting and analytics tools provided by Concord have given us valuable insights into our contract performance
June 23, 2024
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Julia Rodriguez
Exploring Concorde: A User's Perspective
I appreciate Concord's version control feature among many content contributors, but I'm not a fan of the linear approval setup. I'd prefer a more flexible model that allows for simultaneous review and approval. The vendor responded to my feedback in September 2023, expressing gratitude and assuring me they will consider my suggestions to enhance the customer experience.
June 16, 2024
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Judson
Confident Data Protection and Exceptional Customer Support: A Concord Review
I feel confident knowing that our sensitive data is well-protected. The audit trail feature has been particularly useful in maintaining transparency and accountability in our contract management process. The customer support team at Concord is exceptional
June 9, 2024
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Paul Brown
Adoring Concord Software
My overall experience with Concord was excellent. I found the system secure and beneficial for my work, with straightforward navigation. I valued the high level of customer information protection and the feature that identifies and handles uploaded signatures. However, it could sometimes be challenging to locate old contracts or customer-related documents necessary for signing new contracts. The vendor responded to my review, appreciated my feedback, and promised to address the issues I encountered. They replied in September 2023.
June 3, 2024
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Sean Williams
Concord: Simultaneous Contract Work with Top-Notch Security
we can now work on contracts simultaneously, reducing the time taken to finalize agreements. The security features of Concord are top-notch
May 27, 2024
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Timothy N
Concord - The Top Software for Contracts!
I absolutely adore Concord! It's been a lifesaver for our business, streamlining our contracts and integrating them seamlessly with our business processes. It's fantastic because it stores all our contracts in one convenient location, eliminating the need for me to store them on my local machine. This makes everything more secure and organized. I'm thrilled that I chose Concord for my contract and legal document needs. It's foolproof! It even sends me emails when someone signs or leaves a comment or question. It's effortless. I also love that I can save contract templates, easily edit them, and reuse them repeatedly. It's such an excellent product!
May 19, 2024
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Douglas Rodriguez
Efficient and Handy Software
I find Concord to be a very practical platform for contract management. Whenever I needed help, the staff was available and supportive.
May 12, 2024
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Odessa M
Efficient, User-Friendly, and Practical System
Overall, we are very satisfied with Concord. We currently have around 20 users and everyone has had a positive experience so far. Like any new system, we've had some questions, but our Customer Success Manager is always very responsive and provides effective solutions to our concerns. The platform is easy to navigate and offers electronic signature, third party access, and the ability to track changes and set lifecycle. The transition from our previous system to Concord took a bit longer than expected, but overall, we are very pleased with the system. We chose Concord because we didn't like the platform of our previous provider and they only offered electronic signature as an add-on. We switched to Concord from Policytech because, although it was a great contract management system, it didn't offer other features we were looking for, such as third party access and electronic signature.
May 6, 2024
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Jean F
Concord Software: User-Friendly Experience
I found the Concord software to be incredibly user-friendly
April 27, 2024
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Robert G
Effortless to Use for Any Team
I find Concord easy to use for any team, not just Legal, thanks to its familiar Google Doc-like interface. It allows me to move negotiations out of my inbox and edit, redline, comment, and chat directly on Concord.
April 20, 2024
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Eric Johnson
Exploring Concord: A User's Perspective on MS
So far, I've found the advantage of having a centralized location for document maintenance to outweigh the few issues I've encountered. I've been using Concord for 4 months now and I'm particularly impressed with the onboarding process. The assigned agent from Concord is always available, helps me familiarize myself with the system, allows me to progress at my own pace, and finds answers to any questions they don't know. I also appreciate the software's user-friendliness. However, there are some features I wish were available, like the ability to keep a running list of added fields. Currently, I have to type in the field name each time and remember what fields I've created and their names. The software also doesn't allow the use of commas in folder or third-party names. I chose Concord mainly because of its cost, ease of use, and terms. I appreciate the vendor's response to my feedback and their commitment to improving the customer experience.
April 15, 2024
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Carolyn Brown
My Company Utilizes Concord for
The company I work for utilizes Concord for various purposes. It's a user-friendly program and easy to learn. Their IT department is also very supportive.
April 13, 2024