What is Cleancloud?
Pros from reviewers
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Cloud-based accessibility: As a cloud-based software, CleanCloud allows users to manage their businesses from anywhere, providing flexibility and convenience
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Efficient client management: CleanCloud offers features like quick invoicing and SMS alerts for ready orders, enhancing customer service and improving client management
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User-friendly interface: CleanCloud is praised for its intuitive and easy-to-use interface, making it accessible for both tech-savvy and non-tech-savvy users
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Comprehensive reporting and analytics: CleanCloud provides detailed statistics and reports, aiding in business analysis and decision-making
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Constant improvements and updates: CleanCloud is recognized for its continuous efforts to enhance and update the software, ensuring it stays competitive and meets the evolving needs of its users.
Cons from reviewers
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Challenging price management: Managing price increases can be time-consuming and prone to errors, making it a less efficient process for businesses that frequently need to adjust their pricing.
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Poor customer support: Some users have reported unresponsive customer support, with issues not being acknowledged or resolved in a timely manner. This can negatively impact businesses relying on the software for daily operations.
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Lack of inventory management system: Although CleanCloud has since introduced an inventory management system, the lack of this feature in the past caused inconvenience for users who had to manually manage inventory.
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Billed in US dollars: For international users, the fact that CleanCloud is billed in US dollars can be a disadvantage due to fluctuating exchange rates and potential additional bank charges.
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Limited notification customization: Users have reported that they cannot customize where notifications are sent, and there is no option for text notifications for orders. This can make coordinating with services like doordash challenging if not consistently monitored.
Main features
Starting Price
Free Plan
Comprehensive platform
Cloud-based solution
Mobile App
Third-party integration
User-friendly interface
Starting Price
N/A
Free Plan
No
Comprehensive platform
Cloud-based solution
Mobile App
Third-party integration
User-friendly interface
How Cleancloud compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Cleancloud best for according to our reviewers?
Small to medium-sized businesses: These businesses can benefit from CleanCloud's user-friendly interface, quick invoicing feature, and ability to manage transactions efficiently
Businesses with multiple locations: CleanCloud offers multi-store access and multiple user accounts, making it ideal for businesses with more than one location. It also provides comprehensive reporting and a good level of customization
Businesses seeking to analyze performance: CleanCloud can be crucial in analyzing business performance and simplifying decision-making, helping businesses to stay in control and make informed decisions
Non-tech savvy users: CleanCloud's intuitive interface and user-friendly nature make it suitable for individuals who aren't tech-savvy. It also provides excellent training and support, making it easy for these users to navigate and use the software.
Delivery services: CleanCloud's cloud-based nature allows these services to manage their operations from anywhere, and its functionality has proven invaluable in expanding delivery services, especially during the pandemic
Cleancloud Reviews
4.6
Cleancloud rating
4.7
Ease of use
4.6
Customer service
4.6
Value for money
4.5
Likelihood to recommend
4.6
Features
18 Cleancloud Reviews
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Catherine B
CleanCloud: An Essential Tool for Laundry Business Growth
I must commend the developers of CleanCloud for such an excellent software. It's been instrumental in the growth of my laundry business.
August 3, 2024
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Zoe Davis
Effortless Pickup and Delivery Management with CleanCloud's Scheduling Feature
The scheduling feature of CleanCloud is very helpful. It allows me to manage my pickups and deliveries with ease
July 28, 2024
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Dennis F
CleanCloud's Delivery Management: Ensuring Timely Deliveries and Customer Satisfaction
The delivery management feature of CleanCloud is top-notch. It has helped me ensure timely deliveries and improve customer satisfaction
July 22, 2024
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Daniel J
New Laundry Business Owners, Fear Not!
I've been using CleanCloud to manage and expand my successful business. It's been crucial in analyzing my business performance and simplifying decision-making. I remember a time when an employee suggested we needed two more of a certain equipment due to demand. However, after checking the item's history in the software, I realized we only needed one. This software keeps me in control of my business. I've been running my business for two years and even opened a second shop in 2018. However, there's no inventory management system, so I have to manually manage it with paper and my employees email me the inventory sheet daily. This isn't the 2018 I envisioned. Despite this, the software is great and I see a lot of potential in it. The vendor responded to my review, thanking me and informing me that CleanCloud now has an Inventory Management system as of April 2018.
July 16, 2024
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Adam Davis
CleanCloud's POS System: Reliable and Efficient
I've found the POS system of CleanCloud to be extremely reliable and efficient. It has made transactions smoother and faster
July 9, 2024
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Cheryl
Excellent Software, Outstanding Value
I had a fantastic experience with CleanCloud. I'm a big fan of their team and their constant improvements. The competition from other software companies has pushed them to elevate their performance, and it's evident. The product is continually improving and they provide excellent customer service. The software functions well and offers a good level of customization. I value the multi-store access, multiple user accounts, and the pricing is just right. They offer comprehensive reporting and it's quite user-friendly. However, I'm unable to customize where notifications are sent and I wish there was an option for text notifications for orders. This makes using services like doordash challenging if it's not consistently monitored, especially when multiple people are involved. The custom app isn't fully customizable and is somewhat limited. There's also an issue where people can place orders with a non-working credit card. I chose CleanCloud for its price, features, and app.
June 30, 2024
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Joseph
CleanCloud: The Ultimate Laundry Business Management Tool
The CleanCloud software has been instrumental in helping me manage my laundry business. Its features are intuitive and easy to navigate
June 23, 2024
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William Rodriguez
CleanCloud: A Game-Changer for Dry Cleaning Businesses
I've been using CleanCloud for my dry cleaning business and it's been nothing short of amazing. The software is easy to use and highly efficient
June 16, 2024
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Frances Miller
Quality Software: CleanCloud Delivers
I find CleanCloud to be excellent as it allows me to review my orders effectively. It's user-friendly and highly customizable. However, I've experienced slow responses from the support team and an unresolved issue. The vendor responded to my review, thanked me, and informed me that they now have a 24/7 technical support team for prompt assistance.
June 11, 2024
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Robert Johnson
Balancing Ease of Use and Service in CleanCloud
I appreciate Clean Cloud for its simplicity, but I find the service inadequate. There's no one to talk to when problems occur, which can be tough as it's often hard to express needs in writing. They provide immediate business information, but I'm unhappy with the service because sometimes it's necessary to verbally explain issues for clarity, which isn't possible here.
June 3, 2024
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Laura Smith
Exploring CleanCloud POS: Streamlining Operations and Delivery with Ease
From my everyday tasks to client management, CleanCloud has been remarkably user-friendly and provides excellent training and support. It meets all my requirements at a fair price, making our in-store operations more efficient and our pickup/delivery business easier. Currently, I can't find any downsides. I selected CleanCloud for its features, cost, and onboarding assistance. I moved from Liberty as it lacked a practical pickup/delivery feature.
May 28, 2024
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Margaret Davis
CleanCloud: A Lifesaver for Small Business Owners
As a small business owner, CleanCloud has been a lifesaver. It's easy to use and has helped me keep track of my inventory effectively
May 21, 2024
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Noah S
Revolutionizing Dry Cleaning Operations with Real-Time Tracking Software
it has significantly streamlined my dry cleaning business operations. The software's ability to track orders in real time has been a game changer for me
May 12, 2024
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Louis
Efficient and User-Friendly: My Experience with CleanCloud
As a longtime user of CleanCloud, I can attest to its efficiency and user-friendly interface
May 6, 2024
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Danielle
CleanCloud: Boosting Productivity and Customer Support
I've been using CleanCloud for several months now and it has greatly improved my productivity. The customer support is also commendable
April 27, 2024
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Nathan
Year-long Satisfaction with CleanCloud: User-friendly and Exceptionally Responsive
I absolutely adore CleanCloud! The SMS feature that alerts customers when their orders are ready is fantastic. The software is fast, responsive, and incredibly user-friendly, even for someone who isn't tech-savvy like me. The intuitive interface is a big bonus. The support team is incredibly quick, responding to my inquiries in an instant. They're always available, ready to help with any question. CleanCloud is continuously striving to enhance and update the software, making me feel like I have the backing of a massive multinational corporation for my small business 24/7. It's very comforting. At the moment, I can't think of any improvements, but I know the team is always open to suggestions. Thank you, CleanCloud!
April 21, 2024
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Lauren Miller
Superb System at a Budget-Friendly Price
I am extremely satisfied with CleanCloud. It's user-friendly and easy to set up, and its cloud-based nature allows me to manage it from anywhere. It's fully functional right from the start and has been invaluable during the pandemic, enabling us to expand our delivery services effortlessly. However, managing price increases can be challenging and time-consuming, and it's easy to make errors when setting up price lists. I selected CleanCloud because it can integrate with our chosen card machine, Paymentsense. The reasons I switched to CleanCloud were its cost and functionality.
April 16, 2024
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James
Started Strong, But Aftercare Falls Short
I am frustrated with the support I've received from CleanCloud, which has negatively affected my business. Although the cloud-based interface is simple and manageable from anywhere, the support team is terrible. They are unresponsive, fail to deliver on paid services, and don't acknowledge or attempt to fix issues when they arise. Maintenance on purchased products, like custom apps, has been a major issue. I regret basing my business on their white-labeled app for my customer interface. CleanCloud apologized in response and assured that all support requests are responded to within an hour during business hours. They admitted they couldn't provide the exact solution I needed but offered workarounds. They also mentioned that they must comply with Apple guidelines for their apps and can't speed up Apple's processes or influence their requirements.
April 13, 2024