What is Acrobat Sign?
Pros from reviewers
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Mobile Accessibility: Adobe Sign allows users to sign crucial documents on the go, advancing business operations anytime and anywhere
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Trusted and Reliable: Adobe Sign comes from a long-standing, trusted company in the industry, Adobe, ensuring reliability and quality of service
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Signature Reuse: Adobe Sign provides the ability to upload and save a signature for reuse, saving time and effort in the signing process
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Ease of Use: Adobe Sign is incredibly simple to use, making it easy to sign PDFs and other documents digitally
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Improved Contract Management: Adobe Sign greatly improves contract management and negotiations, offering a safer, more secure, and collaborative method for clients to handle contracts.
Cons from reviewers
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High cost: Some users have found the cost of Adobe Sign to be high, particularly for those with low budgets
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Accessibility issues: Some users have reported difficulty accessing the app, particularly when mobile and dependent on a strong cellular connection
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Cancellation difficulties: Some users have reported difficulties with cancelling their Adobe Sign subscription, including being unable to turn off auto-renew and being charged cancellation fees.
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Issues with customer service: Some users have reported poor customer service experiences, including long wait times and unhelpful agents
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Difficulty with advanced features: Some users have reported difficulty with more advanced features such as witness signatures or modifying an agreement after it's been sent
Main features
Starting Price
Free Plan
Seamless integrations
Mobile functionality
Legally binding e-signatures
Real-time tracking and notifications
Advanced security and compliance
Starting Price
N/A
Free Plan
No
Seamless integrations
Mobile functionality
Legally binding e-signatures
Real-time tracking and notifications
Advanced security and compliance
How Acrobat Sign compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Acrobat Sign best for according to our reviewers?
Small Business Owners: These users find Adobe Sign's user-friendly interface and one-click, easy-to-use options time-saving when signing multiple documents, although they may find the cost a bit high for those with low budgets
Dissatisfied Customers: These users have had negative experiences with Adobe Sign, citing issues with pricing plans, cancellation policies, and customer service.
Contract Managers: These users appreciate Adobe Sign for its ability to improve contract management and negotiations, saving numerous hours each month and offering a safer, more secure, and collaborative method for clients to handle contracts
Individuals with Basic Signature Needs: These users appreciate Adobe Sign for its simplicity in obtaining signatures on a document, but may struggle with more advanced features such as witness signatures or modifying an agreement after it's been sent
Business Professionals: These users find Adobe Sign beneficial for signing crucial documents on the go, advancing their businesses anytime and anywhere
Acrobat Sign Reviews
4.2
Acrobat Sign rating
4.5
Ease of use
4.3
Customer service
4.3
Value for money
4.4
Likelihood to recommend
4.5
Features
24 Acrobat Sign Reviews
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Kelly Miller
Effortless Navigation with Adobe Sign
I appreciate Adobe Sign's user-friendly interface and its one-click, easy-to-use options. It saves me significant time when signing multiple documents. However, I find the cost a bit high for those with low budgets.
September 14, 2024
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Jack E
Efficient and Reliable Bulk Sending: A Lifesaver for Multiple Contracts
The bulk sending feature is a lifesaver when I need to send out multiple contracts at once. It's efficient and reliable
September 7, 2024
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Jett
Exploring Adobe's Subscription Model: A Personal Experience
I've been a loyal user of Photoshop for over two decades, starting with Macromedia products and then transitioning to Adobe after the acquisition. Photoshop CS6 was my go-to tool, which I had the pleasure of owning outright. However, when Adobe decided to discontinue all updates to CS6 and introduced the Creative Cloud on a subscription basis, I was intrigued and decided to give it a shot in 221.Due to some health issues and time constraints, I found myself needing to cancel my subscription. To my surprise, I discovered there was an 'early cancellation fee'. After 41 months of consistent payments, I found myself in a unique situation where I was committed to a payment plan for a product I was unable to utilize to its full potential.Upon reading the early cancellation policy, I realized it was structured in a way to ensure the company's financial stability. While this may seem daunting to some, it's important to remember that Adobe has been providing top-notch products for a long time and this is part of their business model.There are indeed competitive alternatives available, some even free. However, I would still recommend Adobe for its superior quality and extensive features. It's always wise to do your research before committing to annual payments for a computer program. But in my experience, Adobe's offerings have always been worth the investment.
August 31, 2024
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Kyle
Adobe Acrobat Sign: Streamlining Signature Processes
I greatly appreciate using Adobe Acrobat Sign for its straightforward, effortless signing support. I utilize it monthly for managing and filing payments for our partners, and it assists me in obtaining the necessary signatures. I am fond of the new layout and I am assured that my files will be processed accurately. I have no grievances about this product, it's been outstanding!
August 25, 2024
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Denise Jones
Time-Saving Template Feature in Adobe Sign: A Review
I appreciate the template feature in Adobe Sign. It saves me time by eliminating the need to recreate commonly used documents
August 20, 2024
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Peter W
Effortless to Operate
I find Adobe Sign fantastic for electronically signing documents, making contract processing seamless. I can't think of any part of the product that I dislike.
August 10, 2024
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Denise J
Top-Notch Security with Adobe Sign
Adobe Sign's security features are top-notch. It gives me peace of mind knowing that my sensitive documents are protected
August 4, 2024
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Porter D
Exemplary Customer Service Experience with Adobe Sign
I recently had an experience with Adobe Sign that really showcased their customer service. A few days before my contract was due for renewal, I decided to cancel it. To my surprise, I received an email stating my account was suspended. However, upon reaching out to them, they were quick to offer a solution - they proposed to cancel my account as per my request. It made me realize that they were proactive in ensuring my satisfaction. I was initially concerned that they might charge me again due to my expired credit card, but their prompt response put my worries to rest. It's refreshing to see a company so committed to their customers. It makes me wonder if there are any national agencies I could recommend them to for their excellent service!
July 28, 2024
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Sarah Davis
An Essential Office Tool: Adobe Sign
I appreciate the ability to upload and save a signature for reuse in Adobe Sign. I have nothing but praise for this software and have no negatives to mention.
July 21, 2024
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Julia
Signing on the Go: The Power of Mobile Apps
The mobile app is a game-changer. It allows me to sign documents on the go, which is crucial in my fast-paced work environment
July 13, 2024
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Diane Williams
An Exceptional Experience with Adobe Sign: Transparency, Efficiency, and Unexpected Bonuses
I've had the most remarkable experience with Adobe Sign, the most transparent company I've ever dealt with. They billed me three times for the same transaction, but it turned out to be a simple misunderstanding. Navigating their website to resolve the issue was a breeze. Even after I had a minor hiccup with my bank, they continued to process my payments through different accounts, ensuring no disruption in my service. Their help service is cleverly tucked away, and when I finally discovered it, the chat assistant, who had a unique name like Hardon, was incredibly helpful. Instead of a refund, he offered me extra months for free, which felt like a surprise bonus. It was like finding an unexpected gift in your pocket on your birthday!
July 9, 2024
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Grace Garcia
Disappointing Experience with Adobe Sign's Customer Service
I found Adobe Sign easy to use for basic tasks like obtaining signatures on a document. However, when it came to more advanced features such as witness signatures or modifying an agreement after it's been sent, it was a nightmare. My trial with Adobe Sign was disastrous, and the customer service was even worse. I needed over 20 people to sign my documents, and the witness signature process was confusing. I encountered an issue where I couldn't cancel an agreement that had been sent, and it took nearly an hour with customer support before they suggested using Chrome instead of Safari, which finally worked. Then, one of the signers signed on the wrong line, and I spent two and a half hours on customer support, being passed from agent to agent who didn't know what they were doing. One agent even took control of my screen and just moved the mouse around randomly without doing anything. I was then told I didn't have an Enterprise trial, even though I do.
June 30, 2024
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Rachel J
Effortless Document Management with User-Friendly Interface and Tracking Feature
its user-friendly interface is a breeze to navigate, making it easy to send, sign, and manage documents. The tracking feature is particularly useful, allowing me to monitor the status of each document
June 25, 2024
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Merrick D
Revolutionizing Business: The Power of Adobe Sign's E-Signature Technology
Adobe Sign's e-signature technology has revolutionized how I conduct business. It's fast, efficient, and legally binding, making it an indispensable tool in my workflow
June 16, 2024
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Andrea R
Commendable Customer Support: Adobe Sign's Prompt and Professional Service
Adobe Sign's customer support team has been incredibly helpful whenever I've had questions or encountered issues. Their prompt and professional service is commendable
June 9, 2024
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Xiomara G
Appreciating Adobe Sign's Fair Pricing and Innovative Services
I absolutely adore Adobe Sign's pricing schemes for their services. When I decided to change my Adobe stock subscription, I was pleasantly surprised to find that I only had to pay 5% of the remaining annual fee, which I found to be a fair deal. This was all for a service that generously provided me with 1 stock images a month. I loved the fact that it encouraged me to fully utilize my quota each month, as the images didn't roll over if I didn't use all 1. I find this practice innovative and very customer-friendly. As soon as the year ended, I eagerly renewed my subscription and I can't wait to continue using their stock services.
June 2, 2024
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Kelly R
Adobe - Revolutionizing Digital Signatures
I consider Adobe Sign a unique tool for creating digital signatures, allowing me to easily attach my signature anywhere. There's nothing I dislike about it and I always enjoy using it.
May 28, 2024
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Christine
Embrace Adobe Sign: Streamline Your Business On-the-Go
My experience with Adobe Sign has been mostly successful and positive. It lets me sign crucial documents on the go, helping me advance my business anytime and anywhere. However, accessing the app can occasionally be difficult, particularly when I'm mobile and dependent on a strong cellular connection to finish tasks swiftly and effortlessly.
May 21, 2024
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Willie R
Effortless Document Signing Experience
I've always had a seamless experience with Adobe Sign and I highly recommend it. It's incredibly simple to sign PDFs and other documents with this software. It's affordable and comes from a trusted company, Adobe, which has a long-standing presence in the industry. There's nothing in particular that I dislike about this application. Applying a digital signature is easy with this software. I chose Adobe Acrobat Sign over Foxit eSign because Adobe is a more reliable company that has been around for a longer time. I made the switch when Foxit eSign started charging for their services, preferring to go with a more trusted and well-known company.
May 13, 2024
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Gary E
Efficient Document Signing with Adobe Sign
Adobe Sign has significantly streamlined my document signing process
May 4, 2024
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Bronwyn
Unable to Disable Auto-Renew Feature
I can't turn off auto renew in Adobe Sign. I have to wait until a month before my renewal date to cancel, otherwise I'm stuck for another year. When I finally manage to cancel, they send an automated email saying my payment method has failed and they'll keep trying to collect payment. The product is great, but it's not worth the hassle.
April 29, 2024
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Mary Brown
Adobe Sign's Seamless Integration Boosts Productivity
Adobe Sign's integration capabilities are impressive. It seamlessly integrates with other software I use daily, such as Microsoft Office and Salesforce, enhancing my productivity
April 21, 2024
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Mark Davis
An Enlightening Journey with Adobe Sign: A Customer's Perspective
I've had a truly enlightening experience with Adobe Sign! I've been a loyal customer for a while now and I must say, the product is absolutely top-notch. The pricing plan, while it may seem a bit traditional, actually offers great value for the quality of service provided. Recently, I found myself enrolled in the annual plan, which was a bit of a surprise. However, when I reached out to their customer service, they were quick to offer me a discount, demonstrating their flexibility and commitment to customer satisfaction. There was a slight misunderstanding about the cancellation policy, but it turned out to be a learning experience for me. I ended up paying around 8, but considering the quality of the product, I see it as an investment rather than a loss. I've had multiple interactions with their support team and each time, they've been patient and understanding. On one occasion, our chat got disconnected, but I took it as a minor technical glitch rather than a deliberate action. Overall, my journey with Adobe Sign has been quite a ride, filled with learning and growth. It's been a fantastic experience and I feel valued as a customer.
April 15, 2024
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Austin M
Exploring Adobe Sign: A Personal Experience and Review
I had the opportunity to try out a free trial of Adobe Sign and was so engrossed in exploring its features that I completely forgot to cancel! This led to a £23.99 charge for the second month, which honestly, for the value it provides, seemed quite reasonable. When I decided to cancel, there was an additional £131 early cancellation fee. Initially, I was taken aback, but then I realized it was part of the monthly payment plan I had chosen. It was a learning experience for me to be more attentive to the terms and conditions. Despite this, I must say, the overall functionality and efficiency of Adobe Sign is impressive!
April 13, 2024