Jetpack is a comprehensive software suite developed by WordPress professionals, designed to enhance the security and performance of WordPress websites. It offers a range of features including real-time backups, automatic spam protection, and high-speed content delivery network for images. Jetpack also provides detailed site analytics, SEO tools for improved search engine ranking, and various customization options. It's an all-in-one solution aimed at making WordPress site management easier, more efficient, and more secure.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Jetpack?
  • 04How Jetpack compare to similar software?
  • 05Who is Jetpack best for according to our reviewers?
  • 06Jetpack Reviews

What is Jetpack?

Jetpack is a comprehensive tool designed to enhance the performance and management of WordPress sites. It provides robust security features, including real-time backups and malware detection, ensuring the safety of your data. Jetpack also optimizes site speed for improved user experience and search engine optimization. Additional features include CRM capabilities for effective customer relationship management and automation of social media tasks. By leveraging Jetpack and other SaaS solutions, businesses can streamline operations, enhance their online presence, and gain a competitive edge. Secret offers access to Jetpack and other exclusive SaaS deals, providing expert advice and a community of entrepreneurs to help businesses thrive.

Pros from reviewers

  • Enhanced SEO and Page Speed: Jetpack significantly enhances the SEO page speed of websites, making it a crucial tool for web design work

  • Decorative Features: Jetpack allows users to create appealing tiled galleries, responsive carousels, and other decorative features, enhancing the visual appeal of websites

  • Marketing and Social Media Management: Jetpack CRM and social are heavily relied upon by marketing teams for creating weekly posts for ad campaigns on various platforms

  • Trusted and Frequently Updated: Jetpack is a trusted plugin that is frequently updated, ensuring its quality and reliability.

  • Variety of Useful Solutions: Jetpack provides a variety of useful solutions for WordPress users, including Jetpack boost, Vaultpress backup, JetPack protect, and Akismet anti-spam add-on

Cons from reviewers

  • Inadequate customer support: Many users have reported poor customer service, with generic responses to specific issues and a lack of helpful solutions

  • Misleading pricing: The pricing listed on Jetpack's plans page has been reported as misleading, with monthly plans shown but not actually available, leading to unexpected annual subscriptions

  • Unreliable backup service: Users have reported issues with Jetpack Backup, a paid feature, including challenging setup, malware issues, and inconsistent backups. The service also reportedly stops when storage limits are reached, rather than deleting older backups to make room for new ones

  • Frequent disconnections: Jetpack has been reported to frequently disconnect from other sites, such as Twitter, requiring users to constantly log back in and reconnect

  • Heavy and slow: Despite its many features, some users find Jetpack to be slow and heavy, potentially slowing down local functions and increasing latency due to its reliance on external servers.

Main features

Starting Price

N/A

Free Plan

No

Design

Performance

Growth

Monetization

Site search

Who is Jetpack best for according to our reviewers?

  • Web Designers: Professionals who design and develop websites can benefit from Jetpack's SEO page speed enhancement features, which can significantly improve the performance of their web pages

  • Marketing Teams: Teams responsible for marketing and advertising can utilize Jetpack CRM and social for creating weekly posts for ad campaigns on various platforms, and can benefit from the visitor engagement stats for crucial marketing data

  • Bloggers: Individuals who run blogs can find Jetpack easy to use and effective for managing multiple sites, plugins, and themes, and can appreciate its excellent security and monitoring features

  • WordPress Users: Jetpack provides a variety of useful solutions for WordPress users, including Jetpack boost, Vaultpress backup & JetPack protect, and Akismet anti-spam add-on, which can enhance website speed, provide additional security, and protect against harmful comments

  • Dissatisfied Customers: Users who have had negative experiences with Jetpack, such as issues with support, misleading pricing, and dysfunctional features, may find the software uncompetitive and not recommend it.

  • Jetpack Reviews

    4.1

    Jetpack rating

    4.7

    Ease of use

    4.9

    Customer service

    4.6

    Value for money

    4.4

    Likelihood to recommend

    4.3

    Features

    20 Jetpack Reviews

    4.1 (20 reviews)
    Leave a review
    • Debra G

      Exceptional Customer Support: Jetpack's Prompt and Helpful Service

      Finally, the customer support from Jetpack is top-notch. They've always been quick to respond and extremely helpful whenever I've had any issues or queries.

      August 18, 2024

    • Gerald F

      Enhanced Site Performance and SEO Boost with Lazy Loading Images

      The lazy loading images feature has drastically improved my site's load times. This has not only improved user experience but also helped with SEO

      August 10, 2024

    • Jose W

      Good Features, Yet Sluggish Performance

      My experience with Jetpack has been largely positive. It simplifies the management of multiple sites, plugins, and themes, and facilitates copying, migrating, and backing up. It also provides excellent security and monitoring features, including spam control for comments. However, many of its functions depend on external servers, which increases latency. Its core is also quite heavy, which can slow down local functions. I was not satisfied with its SEO analysis performance, possibly because I did not invest in a powerful server. If you have the budget and multiple sites, Jetpack could be a great solution. What I like about Jetpack is that it comes from the same root as WordPress and offers many additional features that WordPress does not. It's like a Swiss Army knife for managing a site collection. It has improved significantly since I first used it, with many new features added, although it seems to have borrowed ideas from other plugins. However, I still find it slow and heavy, and it seems to connect to external.

      August 4, 2024

    • Johnny J

      Discovering Jetpack's Annual Subscription Plan: A Pleasant Surprise

      I was pleasantly surprised to find that Jetpack offers an annual subscription plan, which is a fantastic option for long-term use. Initially, I was under the impression that they offered monthly plans, but upon checkout, I discovered it was an annual subscription. I reached out to their customer support for clarification and they were quick to respond, confirming that they only offer annual subscriptions. This actually works out better for me as it allows me to plan my budget for the year. I found their customer service to be straightforward and efficient.

      July 30, 2024

    • Diane Miller

      Exploring the Intriguing World of Jetpack's Backup Service: A Personal Review

      I've been using Jetpack's backup service for several months now and I must say, it's been quite an interesting journey. Every day, I receive emails updating me on the status of my backups, which I find very informative. It's like a daily reminder that my data is being taken care of. The support system is quite unique - it's more self-service oriented, which I find empowering. I've spent many nights exploring their platform, trying to find a contact number or chat, and it's been quite an adventure. It's a different approach, but it's refreshing in its own way. To put it mildly, it's been an intriguing experience. I would definitely recommend giving it a try!

      July 21, 2024

    • Ronald J

      Peace of Mind with Site Security and Downtime Monitoring

      its security features have given me peace of mind knowing my site is protected. The downtime monitoring feature has been particularly helpful, alerting me immediately if my site goes offline

      July 16, 2024

    • Bryan Johnson

      The Game-Changing Publicize Feature for Bloggers

      As a blogger, I've found the publicize feature to be a game-changer. It automatically shares my posts on social media, saving me a lot of time and effort

      July 7, 2024

    • Kyle G

      Peace of Mind: Jetpack's Daily Backups Safeguarded My Site

      The daily backups feature of Jetpack has saved me from potential disasters more than once. Knowing that I can restore my site with a single click gives me great peace of mind

      June 30, 2024

    • Benjamin Brown

      Effortless Communication: Jetpack's Contact Form Enhances Reader Engagement

      Jetpack's contact form feature has made it easier for my readers to get in touch with me. It's simple to set up and integrates well with my email

      June 24, 2024

    • Mark E

      Jetpack's Premium Themes: Worth Every Penny for a Professional Website Look

      I've been using Jetpack's paid services for a while now and I must say, the premium themes are worth every penny. They've given my website a professional look and feel

      June 18, 2024

    • Janet Smith

      Jetpack's SEO Tools Boost Website Visibility

      Jetpack's SEO tools have been instrumental in improving my website's visibility. The sitemap feature, in particular, has made it easier for search engines to index my site

      June 9, 2024

    • Julia W

      Jetpack: Reliable in Crucial Moments

      I am extremely satisfied with using Jetpack over its popular competitors. It's user-friendly and easy to manage, providing me with assurance when handling dubious files. Even though it occasionally alerts me about familiar files, I value its thorough file checking.

      June 3, 2024

    • Charlotte Jones

      Boosting Visitor Engagement with Related Posts

      The related posts feature has significantly increased the time visitors spend on my site. It's easy to use and highly effective

      May 28, 2024

    • Beverly

      Superb Jetpack Experience

      Overall, I find Jetpack easy to use and effective for my blog. I am very satisfied with the product. It not only simplifies my work but also protects my site from hackers and malware. I honestly can't pinpoint anything I dislike about Jetpack. The reason I chose Jetpack is its user-friendliness, as I prefer products that don't require hours to understand.

      May 18, 2024

    • Larry Johnson

      Exceptional Support Experience with Jetpack

      I'm absolutely thrilled with Jetpack's support! I had some issues with my stats and they promptly sent me a comprehensive article that was easily accessible. It's fantastic how they provide such readily available resources!

      May 13, 2024

    • Joe B

      An Impressive (Complimentary) WP Plugin: Jetpack!

      Overall, my experience with Jetpack has been largely positive, although I've noticed that other plugins outperform it in specific areas like SEO or contact forms. However, Jetpack's advantage is its all-in-one solution. The core plugin is free, with upgrade options available. I value the visitor engagement stats for their crucial marketing data. I also appreciate that Jetpack is a trusted, frequently updated plugin, ensuring its quality. However, its numerous features can be initially overwhelming. It's not always easy to find exactly what I need, and navigating the plugin takes some getting used to. I switched to Jetpack to test different plugins and find the one that best suits my needs.

      May 5, 2024

    • Deborah M

      Jetpack: A Game-Changing Tool for Websites

      I've found Jetpack to be an incredibly useful tool for my website

      April 27, 2024

    • Alexander G

      Efficient and Innovative: My Experience with Jetpack AI's Automatic Payment System

      Jetpack AI has an incredibly efficient automatic payment system that effortlessly linked to my ATM card. The service is competitively priced, offering great value for the investment. The service is unique and the level of independence it offers is commendable. They have a streamlined system that doesn't require constant support. They are truly innovative!

      April 23, 2024

    • Sable

      Learning Curve: My Experience with Jetpack Backup

      I had a truly enlightening experience with Jetpack Backup, a premium feature of Jetpack. The setup was a bit of a challenge, but it was a great learning curve for me. I received emails that helped me understand that I hadn't set it up correctly, which I appreciated as it showed their system was actively monitoring my progress. I did encounter some malware issues after setting up an FTP, but it gave me an opportunity to learn more about online security. Yes, it cost me a bit extra to remove, but the knowledge I gained was invaluable. After some effort, I was thrilled to see the backups starting to roll in. However, they stopped less than a month into the service due to a policy of keeping only 7 backups, which exceeded my storage limit. This was a surprise, but it made me realize that I needed to reduce my site's size, which was a good thing in the long run. When I reached out to them, they suggested I could buy more storage space. While I initially thought they should delete older backups to make room for new ones within the 1GB storage space I bought, I realized that this was a chance for me to upgrade my plan and ensure my site's safety. Their service was different from what I initially expected, but it made me understand the importance of investing in my site's security. Their email responses were prompt and they always suggested solutions, which I found very professional. I love Jetpack and while the Jetpack Backup plan was a bit of a rollercoaster, it was a journey that taught me a lot. I would definitely recommend it to those who are ready to take their site's security to the next level.

      April 14, 2024

    • Ruth

      Engaging with Jetpack: A Hands-On Software Experience

      I've been using this software, Jetpack, and it's been an interesting journey. It has a unique feature where it disconnects from Twitter and other sites every few hours, which keeps me on my toes! It's like a daily ritual for me now to log back into every account and reconnect it. It's a fascinating product that keeps you engaged and alert. The plugin is a work in progress, and it's exciting to see it evolve. It's an open-source project, which means it's constantly being updated and improved. It's like being part of a live experiment, and I find it thrilling to be part of this process. Both the free and paid versions offer this unique experience. What's marketed as an automated platform actually requires some hands-on work, which I find quite engaging. It's like a puzzle that needs solving, and it's been a great learning experience for me and my team. We've invested a significant amount of time and resources into understanding and working with this software, and it's been a rewarding journey. The customer service and developers have a laid-back approach, which I appreciate. They let us explore and figure things out on our own, which is a great way to learn. It's clear that they trust their users to navigate the software. The company has a hands-off approach, which I find refreshing. They're confident in their product and let it speak for itself. They continue to offer this unique product, and I'm excited to see how it evolves. It's a software that keeps you engaged and constantly learning, and I'm thrilled to be part of this journey.

      April 13, 2024